These stories show the human face of consular work and the support the Department of Foreign Affairs and Trade (
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Browse destinationsThese audio recordings tell the story of the work of consular officers and how they assist Austra
Alex, a consular officer in Japan, reminisces about his experience helping rescue a group of Australian hikers stranded in the mountains of Japan.
Christos, a consular officer in Cyprus, reflects on his time providing assistance to Australian evacuees during the Sudan conflict.
Dilara, a consular officer in Ankara, reflects on the devastating earthquakes in Türkiye and her role supporting affected Australians in the following days.
With the festive season approaching, many Australians are heading overseas for a well-earned break or to visit family and friends. Although it's not festive to think about, some risks are greater during the holiday season.
A new survey has revealed a concerning trend of uninsured travel among Australians. Many people are putting themselves at risk by travelling overseas without protection.
Every year, Australians travelling overseas need consular help due to carrying or using prescription drugs illegally.
Recent research found that Smartraveller is a trusted source of advice. But it also found that Australians still take unnecessary risks when they head overseas, especially with travel insurance.