The Consular Services Charter outlines the consular services and assistance provided by the Australian Government to travellers overseas. Read the Charter to understand how we can and can't help.
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Everything you need to know before you go
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United Kingdom
Australian-British or Australian-Irish dual citizens must enter the UK on their British or Irish passports, or through a certificate of entitlement in another valid passport. These dual citizens are unable to obtain an ETA or visa to enter the UK. Dual citizens may not be able to board a flight to the UK without a valid document. The UK government has advised these requirements will be strictly enforced from 25 February.
Notarial services
Do you need a document legalised, or a Certificate of No Impediment for your upcoming marriage? The Australian Government can provide some notarial services.
Travel insurance
If you're going overseas, travel insurance is as important as a passport. If you can't afford travel insurance, you can't afford to travel. Read our advice, and download the CHOICE travel insurance guide before you go.
News and updates
When you travel, you can be exposed to diseases that aren't common in Australia. Read our advice on how to know and manage the risk.
Muslim countries around the world will soon be observing Ramadan. If you're visiting a Muslim country during Ramadan, research your destination before you arrive to learn what to expect.
The situation in the Middle East is unpredictable. It could get worse with little warning. Security risks may increase. There may be travel disruptions within the region and globally. Make sure your travel insurance covers you.
Lunar New Year is one of the most significant celebrations for East and Southeast Asian cultures. If you're travelling to or through a destination that celebrates the festival, do your research and know what to expect.
Travel advice explained
Learn what our advice levels mean and how we decide what level to apply to each destination.
Passport services
With passport demand on the rise, don't leave your application to the last minute.
Allow a minimum of six weeks to get a new passport or renew one.
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