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Consular State of Play

Consular services/ Consular State of Play
Updated: 18 Nov 2024
Updated: 18 Nov 2024

The Consular State of Play is a snapshot of the consular assistance and crisis support the Department of Foreign Affairs and Trade (DFAT) provides

Consular State of Play videos

Consular services/ Consular state of play/ Consular State of Play videos
Updated: 19 Nov 2024
Updated: 19 Nov 2024

These videos show the human face of consular work and the support the Department of Foreign Affairs and Trade (DFAT) provides to Australians in nee

When consular leaves its mark

Consular services/ Consular state of play/ Case studies/ When consular leaves its mark
Updated: 24 Nov 2023
Updated: 24 Nov 2023

Cristina, a consular officer in Portugal, reflects on assisting bereaved family and friends when their travel companion unexpectedly died in Lisbon.

Consular State of Play case studies

Consular services/ Consular state of play/ Consular State of Play case studies
Updated: 19 Nov 2024
Updated: 19 Nov 2024

These stories show the human face of consular work and the support the Department of Foreign Affairs and Trade (

Consular State of Play images

Consular services/ Consular state of play/ Consular State of Play images
Updated: 19 Nov 2024
Updated: 19 Nov 2024

These infographics spotlight key consular case data from the 2023-24 financial year.

Consular State of Play data

Consular services/ Consular state of play/ Consular State of Play data
Updated: 09 Dec 2024
Updated: 09 Dec 2024

Here you can find factsheets showcasing consular data. This includes the top destinations for cases and the types of consular cases.

Consular State of Play audio

Consular services/ Consular state of play/ Consular State of Play audio
Updated: 19 Nov 2024
Updated: 19 Nov 2024

These audio recordings tell the story of the work of consular officers and how they assist Austra

Overnight mountain rescue pushes Japan embassy to new heights

Consular services/ Consular state of play/ Case studies/ Overnight mountain rescue pushes Japan embassy to new heights
Updated: 24 Nov 2023
Updated: 24 Nov 2023

Alex, a consular officer in Japan, reminisces about his experience helping rescue a group of Australian hikers stranded in the mountains of Japan.

Cyprus supports crisis response to Sudan conflict

Cyprus supports crisis response to Sudan conflict
Updated: 12 Feb 2024
Updated: 12 Feb 2024

Christos, a consular officer in Cyprus, reflects on his time providing assistance to Australian evacuees during the Sudan conflict.

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Emergency consular assistance

The Australian Government provides 24-hour consular emergency assistance.

+61 2 6261 3305 from overseas

1300 555 135 from within Australia

For how we can help you overseas see the Consular Services Charter.

Enquiries and feedback

For non-urgent enquiries, or to provide feedback on consular services that you've recently received, contact us online.

For information on notarial services, email legalisations.australia@dfat.gov.au

To report a vulnerability you’ve identified on this website or to find out more about the department’s Vulnerability Disclosure Policy visit the DFAT website

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Smartraveller is provided by the Australian Department of Foreign Affairs and Trade

For more information go to about us.

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  • Home
  • Before you go
    • The basics
      • Destinations
      • Europe and the Schengen Area
      • Getting a foreign visa
      • Travel insurance
      • CHOICE travel insurance buying guide
      • Travelling safely overseas (Easy Read)
    • Who you are
      • Academics
      • Colour, race, ethnicity, or religion
      • Dual nationals
      • Journalists
      • LGBTQIA+
      • Mature and older travellers
      • School leavers
      • Travelling with children
      • Travelling with a disability
      • Travelling with pets
      • Women
    • Activities
      • Adoption
      • Antarctica and the Arctic
      • Backpacking
      • Business
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      • Marriage
      • Retiring overseas
      • Sports and adventure
      • Studying
      • Surrogacy
      • Volunteering
    • Major events
      • Cultural events
        • Travel overseas for Anzac Day
      • Religious events
        • Travel overseas for Ramadan
        • Travel overseas for Hajj
      • Sporting events
    • Health
      • Infectious diseases
      • Going overseas for a medical procedure
      • Medical assistance overseas
      • Medication and medical equipment
      • Mental health
      • Organ transplant tourism
      • Pregnancy
      • Reciprocal health care agreements
      • What happens if you die overseas
    • Staying safe
      • Armed conflict
      • Assault
      • Cyber security
      • Earthquakes and tsunamis
      • Kidnapping
      • Natural disasters
      • Partying safely
      • Piracy
      • Protests and civil unrest
      • Scams
      • Severe weather
      • Sexual assault
      • Terrorism
      • Theft and robbery
    • Laws
      • Carrying or using drugs
      • Child sex offences
      • Female genital mutilation
      • Forced marriage
    • Getting around
      • Air travel
      • Boat travel
      • Cruising
      • Public transport
      • Road safety
  • Destinations
    • View all destinations
    • Africa
    • Americas
    • Asia
    • Europe
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    • Pacific
  • While you're away
    • When things go wrong
      • Arrested or jailed
      • Lost property
      • Medical assistance
      • Money problems
      • Someone is missing
      • Someone died
    • Crime overseas
      • Assaulted
      • Robbed or mugged
      • Sexually assaulted
    • Crisis or emergency
      • Earthquake
      • Severe weather
      • Volcanic eruption
      • Bushfire
      • Nuclear incident
    • Australia's biosecurity and border controls
  • Urgent help
  • Our services
    • Consular State of Play
      • Data
      • Case studies
      • Images
      • Videos
      • Audio
      • Historical data
    • Consular Services Charter
      • ميثاق الخدمات القنصلية (Arabic)
      • 领事服务章程 (Chinese Simplified)
      • 領事服務章程 (Chinese Traditional)
      • Panduan Layanan Konsuler (Indonesian)
      • 領事サービス憲章 (Japanese)
      • 영사 서비스 헌장 (Korean)
      • กฎบัตรว่าด้วยบริการต่าง ๆ ของกงสุล (Thai)
      • Quy định về Dịch Vụ Lãnh Sự (Vietnamese)
    • Communities
      • العربية (Arabic)
      • Bahasa Indonesia
      • 中文 简体 (Chinese Simplified)
      • 中文繁體 (Chinese Traditional)
      • 日本語 (Japanese)
      • 한국어 (Korean)
      • ภาษาไทย (Thai)
      • Tiếng Việt (Vietnamese)
      • Filipino community
      • Indian community
    • Crises
    • News and updates
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      • Documents we can legalise
      • Documents in Australia
      • Documents overseas
      • Certificate of No Impediment
      • Notarial forms
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    • Resources
      • Consular Privacy Collection Statement
    • Subscription
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