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  1. Home
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  3. New survey shows concerning travel insurance trends

New survey shows concerning travel insurance trends

Last updated
Wednesday, 13/12/2023

 

A new survey has revealed a concerning trend of uninsured travel among Australians. Many people are putting themselves at risk by travelling overseas without protection. 

Quantum Market Research surveyed 1000 travellers on behalf of the Insurance Council of Australia (ICA) and Smartraveller. The results found that one in six Australians (16%) weren't covered by travel insurance on their last overseas trip. 

Young travellers were more likely to risk not being covered. More than half (60%) of under 30s surveyed said they would consider travelling overseas without insurance in the future. 

Travel insurance is as important as your passport. Travel doesn't always go to plan. An unexpected accident or illness can cost 1000s of dollars. Comprehensive travel insurance can protect you or your family from the financial burden of a trip gone wrong. 

The survey also found that even among those with travel insurance, many are overconfident about their coverage and have not properly read their policy documents. 

Just one in five (19%) insured travellers said they had spent time reading every detail of their product disclosure statement (PDS) before travelling. 

Reading the PDS can be daunting. But it's essential to understand what your insurance does and doesn't cover. You may need to purchase add-ons to cover all your planned activities, particularly if you're doing anything adventurous. The CHOICE travel insurance buying guide has advice to help you read the fine print. 

The survey found that one in seven (15%) recent travellers who went without insurance said they did so because they couldn't afford it. 

And a third (34%) of travellers said they would consider travelling without insurance to save money in response to the rising cost of travel. Most (86%) travellers will find ways to keep costs down while travelling, which may increase their risk exposure. 

Resist the temptation to get the cheapest option without checking that it suits your needs. The most important thing is choosing a policy that covers what you need for you and your trip. This also applies to free credit card travel insurance. Consider your unique needs and read the PDS. If it's not a match, it's not good value. Plenty of insurers have a range of travel insurance policies to choose from. Shop around. 

Key survey findings 

  • One in six (16%) Australians were not covered by travel insurance on their last overseas trip. 
  • Younger travellers (under 30) were most likely to travel without insurance (60%). 
  • Even among insured travellers, many are overconfident about their coverage and have not properly read their policy documents (19%). 
  • The rising cost of travel is prompting more Australians to travel without insurance or to take risks that may not be covered (34%). 
  • Most (86%) travellers will find ways to keep costs down while travelling, which may increase their risk exposure. 

Read more 

  • Read the press release from the Insurance Council of Australia 
  • Find advice on choosing the right insurance in the CHOICE travel insurance buying guide 
  • See our general advice on travel insurance 

Emergency consular assistance

The Australian Government provides 24-hour consular emergency assistance.

+61 2 6261 3305 from overseas

1300 555 135 from within Australia

For how we can help you overseas see the Consular Services Charter.

Enquiries and feedback

For non-urgent enquiries, or to provide feedback on consular services that you've recently received, contact us online.

For information on notarial services, email legalisations.australia@dfat.gov.au

To report a vulnerability you’ve identified on this website or to find out more about the department’s Vulnerability Disclosure Policy visit the DFAT website

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Smartraveller is provided by the Australian Department of Foreign Affairs and Trade

For more information go to about us.

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  • Travel essentials
    • The essentials checklist
      • قائمة التحقّق قبل السفر (Arabic)
      • 渡航前チェックリスト (Japanese)
      • 출발 전 체크리스트 (Korean)
      • รายการสิ่งที่ควรทำก่อนเดินทาง (Thai)
      • Trước khi lên đường danh sách kiểm tra (Vietnamese)
      • 出行之前不忘检查确认 (Chinese Simplified)
      • 出發前檢查清單 (Chinese Traditional)
    • Travel insurance
      • CHOICE travel insurance buying guide
    • Getting a foreign visa
      • Travelling to Europe and the Schengen Area
    • Travel health
      • Healthcare agreements
      • Infectious diseases
      • Medical tourism
      • Medicine and medical devices
      • Mental health
      • Organ transplant tourism
      • Pregnancy
      • Urgent medical care
    • Following the law
      • Arrested or jailed
      • Carrying or using drugs
      • Child sex offences
      • Female Genital Mutilation
      • Modern slavery
    • Australia's biosecurity and border controls
    • Travelling safely overseas (Easy Read)
  • Planning a trip
    • Advice for different types of traveller
      • Academics
      • Colour, race, ethnicity, or religion
      • Dual nationals
      • Journalists
      • LGBTQIA+
      • Older travellers
      • Schoolies
      • Travelling with children
      • Travelling with a disability
      • Travelling with pets
      • Women
    • Advice for your planned activities
      • Adoption
      • Antarctica and the Arctic
      • Backpacking
      • Business
      • Living, working or studying overseas
      • Marriage
      • Partying safely
      • Retiring overseas
      • Sports and adventure
      • Surrogacy
      • Volunteering
    • Going overseas for a major event
      • Cultural events
        • Anzac Day
      • Religious events
        • Ramadan
        • Hajj
      • Sporting events
    • Getting around safely
      • Air travel
      • Boat travel
      • Going on a cruise
      • Public transport
      • Road safety
  • Destinations
    • View all destinations
    • Africa
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  • While overseas
    • Conflict and unrest
      • Armed conflict
      • Protests and civil unrest
      • Terrorism
    • Extreme weather and natural disasters
      • Bushfires
      • Cyclones
      • Earthquakes and tsunamis
      • Floods
      • Landslides, mudslides and avalanches
      • Severe hot or cold weather
      • Tornadoes
      • Volcanic eruption
    • Personal emergencies
      • Lost or damaged property
      • Money problems
      • When someone is missing
      • When someone has died
    • Protecting yourself from crime
      • Assault
      • Cyber security
      • Kidnapping
      • Piracy
      • Scams
      • Sexual assault and harassment
      • Theft and robbery
    • What to do in a crisis
      • Nuclear incident
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      • ميثاق الخدمات القنصلية (Arabic)
      • 领事服务章程 (Chinese Simplified)
      • 領事服務章程 (Chinese Traditional)
      • Panduan Layanan Konsuler (Indonesian)
      • 領事サービス憲章 (Japanese)
      • 영사 서비스 헌장 (Korean)
      • กฎบัตรว่าด้วยบริการต่าง ๆ ของกงสุล (Thai)
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