News

We know many of you might be seeking to make travel insurance claims due to COVID-19 related disruptions. You’ve asked us for information about when we raised our travel advice levels for different destinations and globally. We've put together a list of the changes we made to move to level 3 ‘reconsider your need to travel’ or level 4 ‘do not travel’ as a result of the COVID-19 pandemic.

If you’ve been unable to return to Australia due to COVID-19 restrictions and are experiencing financial distress, you may be eligible to access financial support from the government.

There are limits on the number of incoming international passengers into Australia. Contact your airline or travel agent for the latest updates.

If you’re already overseas and travelling to a European country that is part of the Schengen Area, make sure you check the entry conditions before you go. Each country has its own entry requirements.

Due to the COVID-19 pandemic, many of Australia’s embassies, high commissions and consulates have had to adjust to local regulations on social distancing and self-isolation. Our ability to provide consular services may be limited due to restrictions on our movements.

An overseas travel ban is in place for all Australians, with few exceptions. You will not be able to depart Australia to travel overseas, including on international cruises.

From 1 February 2020, the UK is no longer a member of the EU ('Brexit'). There will be a transition period until 31 December 2020, while the EU and UK negotiate new arrangements. If you are an Australian living or working in, or travelling to, the UK or the EU nothing will change in the transition period during 2020, including visa arrangements. This also applies to Australian-British dual nationals.