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      • ميثاق الخدمات القنصلية (Arabic)
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Pacific

Cook Islands
Federated States of Micronesia
Fiji
French Polynesia
Guam
Marshall Islands
New Caledonia
New Zealand
Niue
Palau
Papua New Guinea
Samoa
Solomon Islands
Tonga
Vanuatu

Emergency consular assistance

The Australian Government provides 24-hour consular emergency assistance.

+61 2 6261 3305 from overseas

1300 555 135 from within Australia

For how we can help you overseas see the Consular Services Charter.

Enquiries and feedback

For non-urgent enquiries, or to provide feedback on consular services that you've recently received, contact us online.

For information on notarial services, email legalisations.australia@dfat.gov.au

To report a vulnerability you’ve identified on this website or to find out more about the department’s Vulnerability Disclosure Policy visit the DFAT website

About us

Smartraveller is provided by the Australian Department of Foreign Affairs and Trade

For more information go to about us.

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Main navigation

  • HomeHome
  • Before you go
    • The basics
      • Destinations
      • Passport services
      • Visas
      • Insurance
      • Europe and the Schengen Area
      • Travel advice explained
    • Who you are
      • Academics
      • Colour, race, ethnicity, or religion
      • Dual nationals
      • Journalists
      • LGBTI++
      • Mature
      • School leavers
      • Travelling with children
      • Travelling with a disability
      • Travelling with pets
      • Women
    • Activities
      • Adoption
      • Adventure
      • Backpacking
      • Business
      • Living and working overseas
      • Marriage
      • Studying
      • Surrogacy
      • Volunteering
    • Major events
      • Cultural events
      • Religious events
      • Sporting events
    • Health
      • Mental health
      • Infectious diseases
      • Medical assistance overseas
      • Medical tourism
      • Medication
      • Pregnancy
      • Reciprocal health
      • Vaccinations
      • Death
    • Staying safe
      • Armed conflict
      • Assault
      • Cyber security
      • Demonstrations
      • Earthquakes and tsunamis
      • Kidnapping
      • Natural disasters
      • Partying safely
      • Piracy
      • Scams
      • Severe weather
      • Sexual assault
      • Terrorism
      • Theft and robbery
    • Laws
      • Carrying or using drugs
      • Child sex offences
      • Female genital mutilation
      • Forced marriage
    • Getting around
      • Air travel
      • Boat travel
      • Cruising
      • Public transport
      • Road safety
  • Destinations
    • View all destinations
    • AfricaBrowse destinations in Africa.
    • AmericasBrowse all destinations in the Americas.
    • AsiaBrowse all destinations in Asia.
    • EuropeBrowse all destinations in Europe.
    • Middle EastBrowse all destinations in the Middle East.
    • PacificBrowse all destinations in the Pacific.
  • While you're away
    • When things go wrong
      • Arrested or jailed
      • Lost property
      • Medical assistance
      • Money problems
      • Someone is missing
      • Someone died
    • Crime overseas
      • Assaulted
      • Kidnapped
      • Robbed or mugged
      • Scammed
      • Sexually assaulted
    • Crisis or emergency
      • Demonstration
      • Armed conflict
      • Earthquake
      • Severe weather
      • Terrorist situation
      • Volcanic eruption
      • Bushfire
      • Nuclear incident
    • Australia's biosecurity and border controls
  • Urgent helpLinks to help
  • Our servicesLinks to services
    • Consular Services Charter
      • ميثاق الخدمات القنصلية (Arabic)
      • 领事服务章程 (Chinese Simplified)
      • 領事服務章程 (Chinese Traditional)
      • Karta ng Mga Serbisyo sa Konsulado (Filipino)
      • Panduan Layanan Konsuler (Indonesian)
      • 領事サービス憲章 (Japanese)
      • กฎบัตรว่าด้วยบริการต่าง ๆ ของกงสุล (Thai)
      • Hiến Chương về Dịch Vụ Lãnh Sự (Vietnamese)
    • Travel advice explained
    • Subscription
    • Crises
    • Passport services
    • Notarial services
      • Documents
      • Documents in Australia
      • Documents overseas
      • Certificate of No Impediment
      • Notarial forms
    • Voting overseas
    • Communities
      • العربية (Arabic)
      • Bahasa Indonesia
      • 中文 简体 (Chinese Simplified)
      • 中文繁體 (Chinese Traditional)
      • 日本語 (Japanese)
      • ภาษาไทย (Thai)
      • Tiếng Việt (Vietnamese)
      • Filipino community
      • Indian community
    • Resources
      • Consular State of Play
      • CHOICE travel insurance guide
      • Consular Privacy Collection Statement