Due to the COVID-19 pandemic, many of Australia’s embassies, high commissions and consulates have had to adjust to local regulations on social distancing and self-isolation. Our ability to provide consular services may be limited due to restrictions on our movements.

We know many of you might be seeking to make travel insurance claims due to COVID-19 related disruptions. You’ve asked us for information about when we raised our travel advice levels for different destinations and globally. We've put together a list of the changes we made to move to level 3 ‘reconsider your need to travel’ or level 4 ‘do not travel’ as a result of the COVID-19 pandemic.