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I need urgent help

In the event of a natural disaster or other crisis in or near your location, you may require assistance. Read this page to see where to get help.

There's a nuclear incident

While youre away/ Crisis or emergency/ There's a nuclear incident

This page explains what to do to keep you and your loved ones safe if a nuclear incident occurs.

Our services

We deliver a range of consular services for Australians overseas. These include travel advice, notarial services, passports, consular support and crisis response.

When consular leaves its mark

Consular services/ Consular state of play/ Case studies/ When consular leaves its mark

Cristina, a consular officer in Portugal, reflects on assisting bereaved family and friends when their travel companion unexpectedly died in Lisbon.

Staying safe when there's a natural disaster

Before you go/ Safety/ Staying safe when there's a natural disaster

A disaster can happen anywhere, anytime. However, some destinations experience certain types of natural disasters more often.

Before you buy

Choice travel insurance buying guide/ Before you buy

Before you commit to a policy, make sure you've thought about these 5 things.

Earthquakes and tsunamis

Before you go/ Safety/ Earthquakes and tsunamis

Learn how to stay safe and avoid danger if you're travelling to a country where earthquakes are common.

The basics

Before you go/ The basics

A handy checklist to tell you what you need to do before you head off on your trip.

Taking care of your health

Before you go/ Taking care of your health

Explore this page for travel health advice for Australians travelling overseas. Your health is your responsibility, and prevention is better than cure.