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I need urgent help

I need urgent help
Updated: 18 Apr 2023
Updated: 18 Apr 2023

In the event of a natural disaster or other crisis in or near your location, you may require assistance. Read this page to see where to get help.

Travelling by boat

Before you go/ Getting around/ Travelling by boat
Updated: 13 Feb 2023
Updated: 13 Feb 2023

This page will help you understand the risks and take appropriate precautions before you head out on the water.

Armed conflict

Before you go/ Staying safe/ Armed conflict
Updated: 27 Sep 2024
Updated: 27 Sep 2024

Armed conflict can happen at any time and escalate rapidly, making the security situation volatile and becoming a threat to your safety. Read our advice before travelling somewhere where armed conflict may occur.

Retiring overseas

Before you go/ Activities/ Retiring overseas
Updated: 26 Apr 2024
Updated: 26 Apr 2024

Retiring overseas is a big decision that needs careful thought. Read this page for advice about what to think about before retiring overseas.

There's a severe weather incident

While youre away/ Crisis or emergency/ There's a severe weather incident
Updated: 24 Jul 2023
Updated: 24 Jul 2023

What to do if you're travelling overseas and there's been a hurricane, tornado or other severe weather incident in or near your location.

Safety tips for solo travellers

News and updates/ Safety tips for solo travellers
Updated: 24 Jul 2023
Updated: 24 Jul 2023

Travelling alone can be a rewarding experience but has some unique risks. We have some tips if you're thinking of taking a solo trip.

Documents we can legalise

Consular services/ Notarial services/ Documents we can legalise
Updated: 21 Mar 2025
Updated: 21 Mar 2025

Foreign authorities may request a document to be issued with an Apostille or an Authentication certificate before they will accept it. This is called ‘legalisation’.

Advice about colour, race, ethnicity, or religion

Before you go/ Who you are/ Advice about colour, race, ethnicity, or religion
Updated: 10 May 2024
Updated: 10 May 2024

All travellers face risks overseas. The risks can be different depending on your colour, race, ethnicity or religion. Make sure you get the facts first and take steps to reduce your risks.

Going overseas to backpack

Before you go/ Activities/ Going overseas to backpack
Updated: 02 May 2024
Updated: 02 May 2024

This page provides general tips on travelling as a backpacker. Explore this page for general advice about planning your trip.

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Emergency consular assistance

The Australian Government provides 24-hour consular emergency assistance.

+61 2 6261 3305 from overseas

1300 555 135 from within Australia

For how we can help you overseas see the Consular Services Charter.

Enquiries and feedback

For non-urgent enquiries, or to provide feedback on consular services that you've recently received, contact us online.

For information on notarial services, email legalisations.australia@dfat.gov.au

To report a vulnerability you’ve identified on this website or to find out more about the department’s Vulnerability Disclosure Policy visit the DFAT website

About us

Smartraveller is provided by the Australian Department of Foreign Affairs and Trade

For more information go to about us.

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  • Home
  • Before you go
    • The basics
      • Destinations
      • Europe and the Schengen Area
      • Getting a foreign visa
      • Travel insurance
      • CHOICE travel insurance buying guide
    • Who you are
      • Academics
      • Colour, race, ethnicity, or religion
      • Dual nationals
      • Journalists
      • LGBTQIA+
      • Mature and older travellers
      • School leavers
      • Travelling with children
      • Travelling with a disability
      • Travelling with pets
      • Women
    • Activities
      • Adoption
      • Antarctica and the Arctic
      • Backpacking
      • Business
      • Living and working overseas
      • Marriage
      • Retiring overseas
      • Sports and adventure
      • Studying
      • Surrogacy
      • Volunteering
    • Major events
      • Cultural events
        • Travel overseas for Anzac Day
      • Religious events
        • Travel overseas for Ramadan
        • Travel overseas for Hajj
      • Sporting events
        • Rugby League Las Vegas 2025
    • Health
      • Infectious diseases
      • Going overseas for a medical procedure
      • Medical assistance overseas
      • Medication and medical equipment
      • Mental health
      • Organ transplant tourism
      • Pregnancy
      • Reciprocal health care agreements
      • What happens if you die overseas
    • Staying safe
      • Armed conflict
      • Assault
      • Cyber security
      • Earthquakes and tsunamis
      • Kidnapping
      • Natural disasters
      • Partying safely
      • Piracy
      • Protests and civil unrest
      • Scams
      • Severe weather
      • Sexual assault
      • Terrorism
      • Theft and robbery
    • Laws
      • Carrying or using drugs
      • Child sex offences
      • Female genital mutilation
      • Forced marriage
    • Getting around
      • Air travel
      • Boat travel
      • Cruising
      • Public transport
      • Road safety
  • Destinations
    • View all destinations
    • Africa
    • Americas
    • Asia
    • Europe
    • Middle East
    • Pacific
  • While you're away
    • When things go wrong
      • Arrested or jailed
      • Lost property
      • Medical assistance
      • Money problems
      • Someone is missing
      • Someone died
    • Crime overseas
      • Assaulted
      • Robbed or mugged
      • Sexually assaulted
    • Crisis or emergency
      • Earthquake
      • Severe weather
      • Volcanic eruption
      • Bushfire
      • Nuclear incident
    • Australia's biosecurity and border controls
  • Urgent help
  • Our services
    • Consular State of Play
      • Data
      • Case studies
      • Images
      • Videos
      • Audio
      • Historical data
    • Consular Services Charter
      • ميثاق الخدمات القنصلية (Arabic)
      • 领事服务章程 (Chinese Simplified)
      • 領事服務章程 (Chinese Traditional)
      • Panduan Layanan Konsuler (Indonesian)
      • 領事サービス憲章 (Japanese)
      • 영사 서비스 헌장 (Korean)
      • กฎบัตรว่าด้วยบริการต่าง ๆ ของกงสุล (Thai)
      • Quy định về Dịch Vụ Lãnh Sự (Vietnamese)
    • Communities
      • العربية (Arabic)
      • Bahasa Indonesia
      • 中文 简体 (Chinese Simplified)
      • 中文繁體 (Chinese Traditional)
      • 日本語 (Japanese)
      • 한국어 (Korean)
      • ภาษาไทย (Thai)
      • Tiếng Việt (Vietnamese)
      • Filipino community
      • Indian community
    • Crises
    • News and updates
    • Notarial services
      • Documents we can legalise
      • Documents in Australia
      • Documents overseas
      • Certificate of No Impediment
      • Notarial forms
    • Passport services
    • Resources
      • Consular Privacy Collection Statement
    • Subscription
    • Travel advice explained
    • Voting overseas