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Travel insurance

Before you go/ The basics/ Travel insurance
Updated: 19 Sep 2024
Updated: 19 Sep 2024

Choosing the right insurance is essential. Learn how to choose a policy that's right for you.

Have adventures, not regrets

News and updates/ Have adventures, not regrets
Updated: 13 Mar 2024
Updated: 13 Mar 2024

Recent research found that Smartraveller is a trusted source of advice. But it also found that Australians still take unnecessary risks when they head overseas, especially with travel insurance.

Fact sheet: When someone is missing overseas

Consular services/ Resources/ Fact sheet: When someone is missing overseas
Updated: 14 Jul 2023
Updated: 14 Jul 2023

This brochure is designed to provide information about the process to follow if you’re concerned about the welfare of a family member or friend overseas.

A volcano has erupted

While youre away/ Crisis or emergency/ A volcano has erupted
Updated: 12 Jul 2024
Updated: 12 Jul 2024

Find out what to do if you're travelling overseas and a volcano has erupted in or near your location. Learn how and where to get help.

Travel advice explained

Consular services/ Travel advice explained
Updated: 28 Jun 2024
Updated: 28 Jun 2024

This page explains our travel advisories for destinations, how we develop and update our travel advisories and what each advice level means in travel advisories.

I've been robbed or mugged overseas

While youre away/ Crime/ I've been robbed or mugged overseas
Updated: 24 Jan 2024
Updated: 24 Jan 2024

It's traumatic to be robbed or mugged. It can happen to anyone, anywhere, anytime. Even if you've taken steps to reduce your risks.

Being respectful overseas

News and updates/ Being respectful overseas
Updated: 09 Oct 2024
Updated: 09 Oct 2024

Travelling is often about letting your hair down and relaxing. But don't leave your manners and common sense at home when you get on the plane.

Consular State of Play 2015-16

Consular services/ Consular state of play/ Consular State of Play 2015-16
Updated: 14 Feb 2023
Updated: 14 Feb 2023

Why get travel insurance?

Choice travel insurance buying guide/ Why get travel insurance?
Updated: 29 Nov 2024
Updated: 29 Nov 2024

If you’re leaving Australia, travel insurance is just as essential as a passport.

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Emergency consular assistance

The Australian Government provides 24-hour consular emergency assistance.

+61 2 6261 3305 from overseas

1300 555 135 from within Australia

For how we can help you overseas see the Consular Services Charter.

Enquiries and feedback

For non-urgent enquiries, or to provide feedback on consular services that you've recently received, contact us online.

For information on notarial services, email legalisations.australia@dfat.gov.au

To report a vulnerability you’ve identified on this website or to find out more about the department’s Vulnerability Disclosure Policy visit the DFAT website

About us

Smartraveller is provided by the Australian Department of Foreign Affairs and Trade

For more information go to about us.

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Main navigation

  • Home
  • Before you go
    • The basics
      • Destinations
      • Europe and the Schengen Area
      • Getting a foreign visa
      • Travel insurance
      • CHOICE travel insurance buying guide
    • Who you are
      • Academics
      • Colour, race, ethnicity, or religion
      • Dual nationals
      • Journalists
      • LGBTQIA+
      • Mature and older travellers
      • School leavers
      • Travelling with children
      • Travelling with a disability
      • Travelling with pets
      • Women
    • Activities
      • Adoption
      • Antarctica and the Arctic
      • Backpacking
      • Business
      • Living and working overseas
      • Marriage
      • Retiring overseas
      • Sports and adventure
      • Studying
      • Surrogacy
      • Volunteering
    • Major events
      • Cultural events
        • Travel overseas for Anzac Day
      • Religious events
        • Travel overseas for Ramadan
        • Travel overseas for Hajj
      • Sporting events
        • Rugby League Las Vegas 2025
    • Health
      • Infectious diseases
      • Going overseas for a medical procedure
      • Medical assistance overseas
      • Medication and medical equipment
      • Mental health
      • Organ transplant tourism
      • Pregnancy
      • Reciprocal health care agreements
      • What happens if you die overseas
    • Staying safe
      • Armed conflict
      • Assault
      • Cyber security
      • Earthquakes and tsunamis
      • Kidnapping
      • Natural disasters
      • Partying safely
      • Piracy
      • Protests and civil unrest
      • Scams
      • Severe weather
      • Sexual assault
      • Terrorism
      • Theft and robbery
    • Laws
      • Carrying or using drugs
      • Child sex offences
      • Female genital mutilation
      • Forced marriage
    • Getting around
      • Air travel
      • Boat travel
      • Cruising
      • Public transport
      • Road safety
  • Destinations
    • View all destinations
    • Africa
    • Americas
    • Asia
    • Europe
    • Middle East
    • Pacific
  • While you're away
    • When things go wrong
      • Arrested or jailed
      • Lost property
      • Medical assistance
      • Money problems
      • Someone is missing
      • Someone died
    • Crime overseas
      • Assaulted
      • Robbed or mugged
      • Sexually assaulted
    • Crisis or emergency
      • Earthquake
      • Severe weather
      • Volcanic eruption
      • Bushfire
      • Nuclear incident
    • Australia's biosecurity and border controls
  • Urgent help
  • Our services
    • Consular State of Play
      • Data
      • Case studies
      • Images
      • Videos
      • Audio
      • Historical data
    • Consular Services Charter
      • ميثاق الخدمات القنصلية (Arabic)
      • 领事服务章程 (Chinese Simplified)
      • 領事服務章程 (Chinese Traditional)
      • Panduan Layanan Konsuler (Indonesian)
      • 領事サービス憲章 (Japanese)
      • 영사 서비스 헌장 (Korean)
      • กฎบัตรว่าด้วยบริการต่าง ๆ ของกงสุล (Thai)
      • Quy định về Dịch Vụ Lãnh Sự (Vietnamese)
    • Communities
      • العربية (Arabic)
      • Bahasa Indonesia
      • 中文 简体 (Chinese Simplified)
      • 中文繁體 (Chinese Traditional)
      • 日本語 (Japanese)
      • 한국어 (Korean)
      • ภาษาไทย (Thai)
      • Tiếng Việt (Vietnamese)
      • Filipino community
      • Indian community
    • Crises
    • News and updates
    • Notarial services
      • Documents we can legalise
      • Documents in Australia
      • Documents overseas
      • Certificate of No Impediment
      • Notarial forms
    • Passport services
    • Resources
      • Consular Privacy Collection Statement
    • Subscription
    • Travel advice explained
    • Voting overseas