This brochure is designed to provide information about the process to follow if you’re concerned about the welfare of a family member or friend overseas.
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Browse destinationsBushfires are currently affecting destinations in Europe. Read our advice about what to do if you’re caught in a bushfire overseas.
Authorities have declared a state of emergency due to widespread wildfires on Maui and Hawaii islands. Read our advice for travellers in the affected area and their families.
It’s important to compare policies for cost and cover.
Explore this page to learn about reducing the risk of kidnapping, and what to do if someone is kidnapped overseas.
Providing consular assistance to Australians overseas is a core function. We are required to collect, use and disclose an individuals’ personal information.
Latest advice for Australians affected by the Israel-Iran conflict.
Alex, a consular officer in Japan, reminisces about his experience helping rescue a group of Australian hikers stranded in the mountains of Japan.
Recent research found that Smartraveller is a trusted source of advice. But it also found that Australians still take unnecessary risks when they head overseas, especially with travel insurance.