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Passport services

Consular services/ Passport services
Updated: 15 Feb 2023
Updated: 15 Feb 2023

The Australian Government delivers passport services for Australians through the Australian Passport Office. Read more about passports in Australia and overseas.

There's a severe weather incident

While youre away/ Crisis or emergency/ There's a severe weather incident
Updated: 24 Jul 2023
Updated: 24 Jul 2023

What to do if you're travelling overseas and there's been a hurricane, tornado or other severe weather incident in or near your location.

Going overseas to live or work

Before you go/ Activities/ Going overseas to live or work
Updated: 19 Sep 2024
Updated: 19 Sep 2024

Properly preparing to live or work overseas will make the transition less stressful. Read our advice.

Travelling by air

Before you go/ Getting around/ Travelling by air
Updated: 27 Mar 2025
Updated: 27 Mar 2025

This page can help you make informed decisions about which airline to travel with.

Road safety

Before you go/ Getting around/ Road safety
Updated: 12 Aug 2022
Updated: 12 Aug 2022

Whether you're in a car, riding a motorbike or buzzing around town on a scooter, know the risks and take steps to stay safe on the roads.

Consular State of Play 2017-18

Consular services/ Consular state of play/ Consular State of Play 2017-18
Updated: 10 Feb 2023
Updated: 10 Feb 2023

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Going overseas to volunteer

Before you go/ Activities/ Going overseas to volunteer
Updated: 07 Feb 2023
Updated: 07 Feb 2023

Volunteering overseas can be a rewarding experience. Read our advice on how to prepare before you go, and stay safe and healthy while you're away.

Sun, sand and surgery: travelling for medical tourism

News and updates/ Sun, sand and surgery: travelling for medical tourism
Updated: 25 Mar 2024
Updated: 25 Mar 2024

Planning to go overseas for a medical procedure? Do your research before you commit. Don't decide on cost alone.

Managing your mental health

Before you go/ Health/ Managing your mental health
Updated: 12 Jul 2024
Updated: 12 Jul 2024

Learn about travelling overseas with a mental health condition. Read our advice on what you can do to reduce the risk of having problems while you're away.

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Emergency consular assistance

The Australian Government provides 24-hour consular emergency assistance.

+61 2 6261 3305 from overseas

1300 555 135 from within Australia

For how we can help you overseas see the Consular Services Charter.

Enquiries and feedback

For non-urgent enquiries, or to provide feedback on consular services that you've recently received, contact us online.

For information on notarial services, email legalisations.australia@dfat.gov.au

To report a vulnerability you’ve identified on this website or to find out more about the department’s Vulnerability Disclosure Policy visit the DFAT website

About us

Smartraveller is provided by the Australian Department of Foreign Affairs and Trade

For more information go to about us.

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  • Home
  • Before you go
    • The basics
      • Destinations
      • Europe and the Schengen Area
      • Getting a foreign visa
      • Travel insurance
      • CHOICE travel insurance buying guide
    • Who you are
      • Academics
      • Colour, race, ethnicity, or religion
      • Dual nationals
      • Journalists
      • LGBTQIA+
      • Mature and older travellers
      • School leavers
      • Travelling with children
      • Travelling with a disability
      • Travelling with pets
      • Women
    • Activities
      • Adoption
      • Antarctica and the Arctic
      • Backpacking
      • Business
      • Living and working overseas
      • Marriage
      • Retiring overseas
      • Sports and adventure
      • Studying
      • Surrogacy
      • Volunteering
    • Major events
      • Cultural events
        • Travel overseas for Anzac Day
      • Religious events
        • Travel overseas for Ramadan
        • Travel overseas for Hajj
      • Sporting events
        • Rugby League Las Vegas 2025
    • Health
      • Infectious diseases
      • Going overseas for a medical procedure
      • Medical assistance overseas
      • Medication and medical equipment
      • Mental health
      • Organ transplant tourism
      • Pregnancy
      • Reciprocal health care agreements
      • What happens if you die overseas
    • Staying safe
      • Armed conflict
      • Assault
      • Cyber security
      • Earthquakes and tsunamis
      • Kidnapping
      • Natural disasters
      • Partying safely
      • Piracy
      • Protests and civil unrest
      • Scams
      • Severe weather
      • Sexual assault
      • Terrorism
      • Theft and robbery
    • Laws
      • Carrying or using drugs
      • Child sex offences
      • Female genital mutilation
      • Forced marriage
    • Getting around
      • Air travel
      • Boat travel
      • Cruising
      • Public transport
      • Road safety
  • Destinations
    • View all destinations
    • Africa
    • Americas
    • Asia
    • Europe
    • Middle East
    • Pacific
  • While you're away
    • When things go wrong
      • Arrested or jailed
      • Lost property
      • Medical assistance
      • Money problems
      • Someone is missing
      • Someone died
    • Crime overseas
      • Assaulted
      • Robbed or mugged
      • Sexually assaulted
    • Crisis or emergency
      • Earthquake
      • Severe weather
      • Volcanic eruption
      • Bushfire
      • Nuclear incident
    • Australia's biosecurity and border controls
  • Urgent help
  • Our services
    • Consular State of Play
      • Data
      • Case studies
      • Images
      • Videos
      • Audio
      • Historical data
    • Consular Services Charter
      • ميثاق الخدمات القنصلية (Arabic)
      • 领事服务章程 (Chinese Simplified)
      • 領事服務章程 (Chinese Traditional)
      • Panduan Layanan Konsuler (Indonesian)
      • 領事サービス憲章 (Japanese)
      • 영사 서비스 헌장 (Korean)
      • กฎบัตรว่าด้วยบริการต่าง ๆ ของกงสุล (Thai)
      • Quy định về Dịch Vụ Lãnh Sự (Vietnamese)
    • Communities
      • العربية (Arabic)
      • Bahasa Indonesia
      • 中文 简体 (Chinese Simplified)
      • 中文繁體 (Chinese Traditional)
      • 日本語 (Japanese)
      • 한국어 (Korean)
      • ภาษาไทย (Thai)
      • Tiếng Việt (Vietnamese)
      • Filipino community
      • Indian community
    • Crises
    • News and updates
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      • Documents we can legalise
      • Documents in Australia
      • Documents overseas
      • Certificate of No Impediment
      • Notarial forms
    • Passport services
    • Resources
      • Consular Privacy Collection Statement
    • Subscription
    • Travel advice explained
    • Voting overseas