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Fire and rescue services
Call 102
Medical emergencies
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Police
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We advise:
Do not travel to Gaza and the West Bank (excluding Jerusalem) overall due to the volatile security situation, ongoing military activity, armed conflict, civil unrest and terrorism.
Other levels apply.
Fire and rescue services
Call 102
Medical emergencies
Call 101
Police
Call 100
We advise:
Do not travel to Gaza and the West Bank (excluding Jerusalem) overall due to the volatile security situation, ongoing military activity, armed conflict, civil unrest and terrorism.
Other levels apply.
Do not travel to Gaza and the West Bank (excluding Jerusalem) overall due to the volatile security situation, ongoing military activity, armed conflict, civil unrest and terrorism.
Reconsider your need to travel to Jerusalem due to the volatile security situation, armed conflict, civil unrest and terrorism.
The status of Jerusalem and borders are final status issues which remain subject to negotiations.
The West Bank, including East Jerusalem, and Gaza were occupied by Israel following the 1967 war and that occupation continues.
Jerusalem is also covered in our travel advice for Israel.
This advice should be read in conjunction with our travel advice for Israel.
Full travel advice: Safety
Full travel advice: Health
Full travel advice: Travel
Full travel advice: Local laws
Full travel advice: Local contacts
We advise do not travel to Gaza and the West Bank (excluding Jerusalem where we advise reconsider your need to travel), due to the volatile security situation, ongoing military activity, armed conflict, civil unrest and terrorism.
The security situation in Palestine and the region is unpredictable. Regional tensions remain high and there continues to be a risk of further military conflict.
Our operations from Ramallah have been suspended. Our ability to provide consular assistance in Palestine (excluding Jerusalem) is extremely limited. Australians in need of consular assistance in these locations should contact the Australian Embassy in Jordan. Australians in Jerusalem in need of consular assistance should contact the Australian Embassy in Tel Aviv.
Since October 2023, the Israel Defense Forces (IDF) has conducted major operations in and around Gaza. The risk of Israeli air strikes and land-based IDF operations remains.
Our ability to provide consular assistance in Gaza is extremely limited. If you're in Gaza, be aware of your surroundings and review your personal security plans. Monitor media (including social media), UN and other authorities alerts, and your own organisation's security contacts for information about changing security conditions and alerts to seek shelter.
If you're stuck in military action or civil unrest, stay in a safe place indoors. Monitor media and alerts (including social media) for updates.
Ordinarily, the Australian Government can't support individuals applying for entry or exit permits for Gaza. During the current crisis, our ability to support Australians and their families to leave is extremely limited.
Israel has a naval blockade in place. The Israeli Navy patrols territorial waters and the shared water border zone.
Don't join others seeking to break the naval blockade, including as part of a humanitarian flotilla to deliver aid to Gaza.
People have previously tried to break the naval blockade. This has led to injury, death, arrest and deportation of foreigners, including Australians.
If you are detained by Israeli authorities in relation to a blockade, contact the Australian Embassy in Tel Aviv or ask for it to be notified.
During military operations, the Israeli Defense Forces (IDF) may declare an area a closed military zone.
If authorities find civilians in this zone, they might arrest, detain or deport them.
Where available, you should download the Home Front Command mobile app to receive advice of alerts and when it is safe to resume normal activities.
We continue to advise do not travel to the West Bank (excluding Jerusalem) due to the volatile security situation, armed conflict, civil unrest and terrorism.
The security situation in the West Bank is unpredictable, with continuing tensions and violence between Israelis and Palestinians. There are armed conflicts in and around Jenin, Tulkarm and Tubas.
Israeli settler violence occurs in parts of the West Bank. Violence, including stone throwing and discharge of weapons, around Israeli settlements and military checkpoints is common.
Don't enter closed military zones, even where these have been in place for a long time, such as the old city of Hebron.
Israeli authorities may open temporary additional checkpoints in the West Bank or close crossings to the West Bank on local holidays or due to security incidents.
Israeli security/military operations occur in the West Bank. There's been an increase in Israeli security operations in the northern West Bank since January 2025, including intensive operations in refugee camps. If you're in the West Bank during Israeli military action, stay in a safe place indoors, away from windows. Monitor the media for information. Where applicable, follow guidance of the Ramallah-based Palestinian Authority.
Authorities impose strict security measures after terrorist attacks. These may severely affect the movement of Palestinians, including Australian dual nationals.
Public protests and events that draw large groups of people can turn violent. Don't go near demonstrations or large gatherings.
Check the media and other sources for information about planned and possible unrest.
Demonstrations could happen anywhere. They're most likely in and around checkpoints, and in and around the Old City in Jerusalem.
Violence can happen at checkpoints, and there can be few options to leave the area.
Avoid traffic blockages at checkpoints.
Increased tensions can occur around religious and commemoration events and following political developments, particularly in and around the Old City in Jerusalem. Tensions have resulted in demonstrations and violence in some cities.
International events, military and security operations, and political developments may lead to protests and demonstrations, which can be unpredictable and may turn violent. Be alert, avoid demonstrations and monitor local media (including social media). Where applicable, follow guidance of the Ramallah-based Palestinian Authority.
To stay safe during civil unrest, avoid demonstrations, political rallies and large public gatherings.
Check the news and other sources for information on unrest or strikes. Plan your activities to stay away from those areas.
Be extra careful during Jewish and Muslim religious holidays, including Rosh Hashanah, Yom Kippur, Sukkot, Pesach and Ramadan.
Stay away from traffic congestion at checkpoints.
Know the emergency procedures in each place you stay. Know what to do when air raid sirens sound and, where applicable, where the closest emergency shelters are.
Unless told otherwise, stay indoors and monitor the media. Where applicable, follow guidance of the Ramallah-based Palestinian Authority.
Be prepared to change your travel plans.
If civil unrest affects transport services, contact your airline, travel agent or insurer for help.
More information:
Terrorism is a threat worldwide. Terrorist attacks could occur anywhere and at any time, including by lone actors. Be alert to possible threats, especially in public places.
Local and international political developments and events may lead to terrorist attacks.
Terrorists have attacked buses, public transport hubs and tourist areas in Jerusalem. Attacks have included shootings, stabbings, vehicle ramming and bombings.
Be alert to possible threats, especially:
Australian Government officials are advised only to use public transport services in the West Bank (excluding Jerusalem). This is because of safety and security concerns and doesn't apply to taxis.
When planning your activities, reconsider going to places known to be terrorist targets. Consider the level of security provided.
Take care when travelling to a region where there are terrorists or somewhere that terrorists could target. Have an exit plan in case there's a security incident.
To stay safe:
If there’s a terrorist incident, leave the area if it’s safe to do so and follow the instructions of local authorities.
More information:
Foreigners have been kidnapped in Palestine.
Always be alert to your personal security and surroundings.
The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers.
More information:
Violent crime, including Israeli settler violence, occurs in the West Bank.
Purse snatching, pickpocketing and petty theft can happen.
Drink spiking can happen anywhere. Be alert, don’t leave your food or drinks alone. Watch when your drink is being mixed. If you feel unwell, tell your friends immediately and get to a safe place. Keep an eye on your friends - if they feel unwell, stay with them. Get medical help if needed.
People have died or become very sick from poisoned drinks overseas. This includes Australians. Methanol is highly toxic. As little as one shot can be fatal. Methanol can be added or accidentally created during poor quality alcohol production. Only drink branded, sealed drinks. Get urgent medical help if you think you’ve been poisoned.
More information:
You could face cyber threats in any country, anyone is a target. Your devices and data can be stolen, especially when using public Wi-Fi, computers, or Bluetooth. Criminals can use stolen information to conduct scams or to resell your personal information.
The Australian Cyber Security Centre has advice on how to protect yourself online.
Social media can also be risky in places with social or political tensions or strict laws. People have been arrested for what they posted online. Check the laws of the destination you’re travelling to and think about what you post on social media. The Australian Government can’t get you out of trouble if you’re accused of breaking the law.
More information:
The West Bank and Gaza are in an active earthquake zone.
Flash floods can happen in the Hebron/Judean Hills in the winter months from November to March.
Sandstorms, dust storms and bushfires happen during the warmer months.
If there's a natural disaster or severe weather:
Get comprehensive travel insurance before you leave.
It must cover all medical costs overseas, including evacuation. The Australian Government will not pay for these costs.
If you can’t afford travel insurance, you shouldn’t travel. This is true for everyone, even if you are healthy and fit.
If you don’t have insurance, you might have to pay thousands of dollars up front for medical care.
Before you travel, check your policy, make sure:
- you know what activities and medical care your insurance covers, including evacuations
- your insurance covers you for your whole trip, including any stopovers
- you know any exclusions – for example, you might need to pay extra for activities like motorcycling, snow sports or bungee jumping.
More information:
If, despite our advice to reconsider your need to travel to Jerusalem and do not to travel to the rest of the West Bank and Gaza, you travel to those locations, get comprehensive travel insurance before you leave. Some travel insurance providers will not insure you for ‘do not travel’ destinations.
You need special travel insurance if you’re going to a high-risk destination, which can be expensive.
We can’t guarantee your safety and security in another country or pay for your medical expenses, including evacuation. If you don’t have insurance, you shouldn’t travel.
Think about your health before you travel, especially if you have any medical conditions.
See your doctor or a travel clinic to:
- get a basic check-up
- ask if your travel plans might affect your health
- find out what vaccinations you need.
If you're concerned about your mental wellbeing, or someone else's, read more about mental health support overseas.
More information:
Not all medications available in Australia are accessible in other countries. Some medicines may be illegal, even if prescribed by an Australian doctor.
Ensure your medication is legal overseas. Take enough for your whole trip.
Carry a copy of your prescription and a letter from your doctor stating:
- medication names
- your required dosage
- that the medications are for your personal use.
More information:
Much of Palestine, particularly Gaza and parts of the West Bank, is facing a severe public health crisis, with multiple infectious disease outbreaks exacerbated by ongoing military activity, displacement, and the collapse of healthcare infrastructure. Key infectious diseases in Gaza and the West Bank include:
Waterborne, foodborne and other infectious diseases can occur. These include:
Serious outbreaks sometimes occur.
To protect yourself from illness:
Get medical advice if you have a fever or diarrhoea.
Cases of West Nile virus (WNV) cases are reported throughout much of Palestine. There's no vaccine to prevent it.
To protect yourself against illness:
More information:
Polio is a risk in Palestine. Before you travel, ensure your vaccinations are up-to-date, including booster doses.
More information:
Measles can occur routinely in Palestine. Make sure your vaccinations are up-to-date before you travel.
Ask your doctor about health risks and vaccines before you go.
More information:
There’s no agreement between Australia and Palestine for free healthcare. Tourists must pay for all medical care, even if they need to stay in hospital or be evacuated. This can be very expensive. Make sure your travel insurance covers you. The Australian Government won't pay for these costs.
Medical facilities and services in the West Bank (excluding Jerusalem), may not be available and are well below Australian standards. If you become seriously ill or injured in Palestine, you may need to be evacuated. Where medical evacuation is possible, it can be very expensive. Make sure your travel insurance covers medical evacuation.
Gaza may not have any functioning medical facilities available. Medical evacuations from Gaza require a number of approvals which may take months to receive.
The standard of medical facilities is reasonable in Jerusalem. Doctors may require up-front payment before they will treat you. Costs can be high.
When you travel to another country, you must follow their laws. Even if they seem strict compared to Australia's. Before you go, learn about the local laws in that country.
The Australian Government is limited in how and when we can help if you're arrested overseas. We can't get you out of trouble or out of jail. Understand our limits. Read the Consular Services Charter.
Penalties for drug offences include jail terms of up to 20 years and large fines.
More information:
You must always carry your passport, visa or entry permit as proof of identity.
It's illegal to photograph police, the military, buildings or places considered 'security sensitive'. This includes military installations and some government offices. If in doubt, get local advice.
The import and use of religious material is strictly controlled. If authorities find this material, they may confiscate it.
Under Palestinian law, which is enforced in the West Bank (excluding Jerusalem), authorities may enforce the death penalty for treason, helping an enemy and deliberate killing.
Islamic (Sharia) law applies in Gaza. The application of laws and legal processes can't be guaranteed. Drinking alcohol and same sex acts were prohibited. Unmarried or same sex couples are not allowed to live together in Palestine (excluding Jerusalem) and aren't allowed to share hotel accommodation either.
More information:
Some Australian laws still apply even if you’re in another country. You could be charged in Australia if you break these laws overseas.
More information:
In most cases, to enter Palestine, you will need to travel via Israel. Israel doesn't recognise dual nationality. Israeli citizens must enter and leave on an Israeli passport.
Under Israeli law, you're considered Israeli if at least one of your parents is Israeli.
Australians who currently hold, or used to hold a Palestinian ID card, are considered Palestinian nationals while in Palestine or Israel.
If you're considered Palestinian, you may need to get a Palestinian travel document. See our Israel travel advice for details about entry and exit requirements.
Israeli law limits the consular services we can give if you're arrested or detained.
More information:
Get to know local and religious customs. Take care not to offend.
In Palestine, being affectionate in public is likely to cause offence.
Conservative standards of dress and behaviour apply at holy sites in Jerusalem, and throughout much of the West Bank and Gaza.
Ask permission before taking photos of people.
Respect religious and cultural customs and laws during Ramadan. Avoid eating, drinking or smoking in public or in front of people who are fasting.
Same-sex couples are not allowed to live together in Palestine (excluding Jerusalem) and aren't allowed to share hotel accommodation either.
More information:
Multiple checkpoints regulate passage between the West Bank (excluding Jerusalem) and Israel. Access arrangements can change without notice.
Land border crossings to Jordan may open and close at short notice. Before you travel, check Jordanian Border Crossings for regular opening times and also check the latest public information from local authorities in Israel and Jordan to make sure border crossings are open.
The Allenby Bridge/King Hussein crossing facilitates road passage from the West Bank to Jordan. You'll need to pass through Palestinian as well as Israeli immigration processes and will need a visa to enter Jordan. See our travel advice for Jordan. Israeli citizens are not permitted to use this crossing (see our travel advice for Israel).
Transport routes may be disrupted. Roads, bridges and facilities may be crowded, exposed to military action or damaged. Use your judgement to decide the best time and safest means of exit.
Plan for delays at land border crossings. Expect disruption to travel and changes at short notice. Make sure you have an adequate supply of food, water, medication.
The security situation in Gaza is unpredictable and dangerous.
Exiting Gaza is extremely difficult.
The ability of the Australian Government to help is extremely limited.
Israeli authorities control the Erez crossing into northern Gaza from Israel. The crossing has been closed since October 2023.
The Rafah crossing between Gaza and Egypt has been closed for a significant period due to the Gaza conflict and can be subject to attacks, including air strikes. The Rafah crossing may continue to remain closed or have highly restricted access for long periods. This can change at short notice.
More information:
Every country or territory decides who can enter or leave through its borders. For specific information about the evidence you'll need to enter a foreign destination, check with the nearest embassy, consulate or immigration department of the destination you're entering.
In most cases, entry to Palestine requires passage through Israeli controlled land or air ports of entry. Entry and exit conditions can change at short notice.
More information:
For details about visas, security checks, currency, customs and quarantine regulations:
Israel introduced requirements for foreign nationals entering and residing in the West Bank in October 2022. Further information and contact details for enquiries can be found on the Israeli Government website.
There are no direct flights to the West Bank or Gaza. If entering via Israel, visitors should check our travel advice for Israel.
Israeli authorities can subject you to a security and police record check if you're entering Israel, including en route to Palestine.
Authorities may refuse you entry or exit without a reason.
Security officials may question you at length. They may also conduct an intensive search of your bags and person when you arrive and depart.
If you're travelling to protest against Israeli policies, authorities may refuse you entry. You'll be returned to the country where you boarded, including if you've arrived by boat.
Authorities can deny you entry if you have an association with, or belong to, an organisation that has called for a boycott of Israel or Israeli settlements.
We can't intervene if you don't meet entry or exit requirements.
You'll get an entry card instead of an entry stamp on arrival in Israel.
Keep this card with your passport until you leave. The card is evidence of your legal entry into Israel. Authorities may ask for it during your stay, including at checkpoints in the West Bank.
Israeli travel restrictions may apply to people seeking to enter Palestine. There's no clear information about who may be restricted.
Israeli airport officials may ask you to sign a form that stops you entering the West Bank from Israel.
In these situations, the Australian Embassy in Tel Aviv has limited ability to step in.
Many countries require your passport to be valid for at least 6 months before entering or departing. This includes for transit.
If your passport expires too soon, you might not be able to travel.
The Australian Government doesn’t make these rules. Check your passport’s expiry date before you go. If you’re not sure, it’s a good idea to get a new passport.
Your passport is valuable and can be used by others to commit crimes.
Don’t let anyone trick you into giving it to them. Always keep it in a safe place.
If your passport is lost or stolen, tell the Australian Government:
- In Australia: contact the Australian Passport Information Service.
- Overseas: contact the nearest Australian embassy or consulate.
Australian passports comply with international standards for sex and gender. If your passport has an 'X' in the sex field, we can’t guarantee your entry or transit to other countries. Ask the embassy or consulate of your destinations if they’ll accept your passport with an 'X' gender marker. Check all transit destinations too.
More information:
The Israeli Shekel (ILS) is used in Palestine.
You can change Australian dollars to shekels in major centres.
ATMs are available in the West Bank but functionality can at times be limited.
When deciding on travel in Palestine, consider the general security situation.
Also consider specific risks to your safety and security in different places.
Security checkpoints may be set up or closed at any time. This often happens without warning.
You could face delays or trouble passing through checkpoints.
GPS signals may be blocked in parts of Palestine, disrupting navigational apps.
More information:
Driving can be dangerous.
Hazards include:
Road accidents occur often.
Israeli car insurance does not usually cover travel into the West Bank (excluding Jerusalem). This includes Bethlehem, Jericho and Ramallah.
Separate insurance should be arranged for travel to these places.
More information:
Taxi services are available in the West Bank. Quality varies.
Take care when using public transport.
Don't travel by sea to the coast of Gaza.
DFAT doesn’t give advice about how safe different airlines or flight paths are.
Safety risks and weather events may cause flight delays and cancellations. Contact your travel agent or airline to confirm your plans.
There are no functional airports in Palestine.
More information:
Depending on where you're located and what you need, contact your:
Call 102.
Call 101.
For criminal issues, call 100.
Always get a police report when you report a crime.
Your insurance provider should have a 24-hour emergency number.
There are limits to what consular assistance we can provide in high-risk locations. Read the Consular Services Charter to understand how we can assist you overseas.
For consular assistance, contact:
41 Kayed Al Armouti Street
Abdoun
Amman
Postal address:
PO Box 35201
Amman 11180
Phone: +962 6580 7000
Website: jordan.embassy.gov.au
Facebook: www.facebook.com/AusEmbJO
X: AusAmbJo
Check the Embassy website for details about opening hours and any temporary closures.
**Our operations in Ramallah have been suspended.**
Website: ramallah.mission.gov.au
Level 28
Discount Bank Tower
23 Yehuda Halevi Street (corner Herzl Street)
Tel Aviv 65136, Israel
Phone: +972 3 693 5000
Website: israel.embassy.gov.au
Facebook: Australia in Israel
X: AusAmbIsrael
Check the Embassy website for details about opening hours and any temporary closures.
In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:
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