Fire and rescue services
Call 01.
Medical emergencies
Call 03 or go to the hospital.
Police
Call 02 or go to the local police station.
We advise:
Exercise a high degree of caution in Turkmenistan overall due to the threat of crime.
Higher levels apply in some areas.
Call 01.
Call 03 or go to the hospital.
Call 02 or go to the local police station.
We advise:
Exercise a high degree of caution in Turkmenistan overall due to the threat of crime.
Higher levels apply in some areas.
Exercise a high degree of caution to Turkmenistan overall.
Exercise a high degree of caution to Turkmenistan overall due to the threat of crime.
Do not travel to the region bordering Afghanistan.
Do not travel to the region bordering Afghanistan due to political and civil unrest and the high threat of violence.
See Safety.
Full travel advice: Safety
Full travel advice: Health
Full travel advice: Local laws
Full travel advice: Travel
Full travel advice: Local contacts
Crime in Turkmenistan includes:
The risk is higher:
People travelling in unofficial taxis have been robbed.
To protect yourself from crime in taxis:
The risk of crime is also higher at night.
Crime risks are higher for women.
To protect yourself from crime:
Police and other local officials have reportedly harassed, mistreated and extorted foreigners. Ask for identification if you are unsure the person is an official.
Drink spiking can happen anywhere. Be alert to the potential risks, and don't leave food or drinks unattended. Pay attention when your drinks are being mixed. Stick to reputable venues and avoid homemade alcoholic drinks due to the risk of methanol poisoning. Get urgent medical help if you suspect you’ve been a victim.
More information:
You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you're connecting to Wi-Fi, using or connecting to shared or public computers, or to Bluetooth.
Social media can also be risky in destinations where there are social or political tensions or laws that may seem unreasonable by Australian standards. Travellers have been arrested for things they have said on social media. Don't comment on local or political events on your social media.
More information:
Public protests and events that attract large groups of people can turn violent.
To stay safe during civil unrest:
Be prepared to change your travel plans in case of disruptions.
More information:
Terrorism is a threat worldwide.
To protect yourself from terrorism:
If there's an attack, leave the area as soon as it's safe.
More information:
The security situation is extremely dangerous in the region bordering Afghanistan due to:
The security situation could get worse without warning.
We are extremely limited in the consular help we can provide to Australians in these border regions.
If you travel to this region despite our advice, monitor local and international media for updates.
Turkmenistan can experience natural disasters and severe weather.
Earthquakes are a higher risk in the south-west and north-east regions.
Register with the Global Disaster Alert and Coordination System to receive alerts on major disasters.
Flooding can occur in the Chardzhou region.
To stay safe during a natural disaster or severe weather:
More information:
Kidnapping can happen anywhere, anytime, including in destinations that are typically at lower risk.
The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers.
More information:
Get comprehensive travel insurance before you leave.
Your policy needs to cover all overseas medical costs, including medical evacuation. The Australian Government won't pay for these costs.
If you can't afford travel insurance, you can't afford to travel. This applies to everyone, no matter how healthy and fit you are.
If you're not insured, you may have to pay many thousands of dollars up-front for medical care.
Confirm:
Consider your physical and mental health before you travel, especially if you have an existing medical condition.
See your doctor or travel clinic to:
Do this at least 8 weeks before you leave.
If you have immediate concerns for your welfare or the welfare of another Australian, call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your nearest Australian Embassy, High Commission or Consulate to discuss counselling hotlines and services available in your location.
More information:
Not all medication available over the counter or by prescription in Australia is available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.
Some sleeping tablets and medications containing codeine are controlled in Turkmenistan.
If you plan to bring medication, check if it's legal in Turkmenistan. Take enough legal medicine for your trip.
Carry a copy of your prescription or a letter from your doctor stating:
Declare all prescription medication and other restricted items on arrival.
Ask DFAT to authenticate medical documents if needed.
You could be refused entry, prosecuted or charged if you:
More information:
Waterborne, foodborne, parasitic and other infectious diseases are common, including:
Serious outbreaks sometimes occur.
To protect yourself from illness:
Get urgent medical attention if you suspect food poisoning, or if you have a fever or diarrhoea.
Medical facilities are limited in Turkmenistan.
Medicines and equipment are often in short supply.
You may need to pay cash up-front to doctors and hospitals, even for emergency care.
If you become seriously ill or injured, you'll be evacuated to a place with better facilities. Medical evacuation can be very expensive.
You're subject to all local laws and penalties, including those that may appear harsh by Australian standards. Research local laws before travelling.
Law enforcement agencies in Turkmenistan cooperate closely with agencies in Commonwealth of Independent State (CIS) countries. If you commit an offence in one of these countries, you may be detained in another (including at the border) and extradited for prosecution.
If you're arrested or jailed, the Australian Government will do what it can to help you under our Consular Services Charter. But we can't get you out of trouble or out of jail.
Always carry ID. Security officials often ask for proof of identity.
Internal security may target foreigners with extra security checks and increased scrutiny. Internal security may question you or search your home or car.
Penalties for drug offences are severe. They can include long prison sentences.
More information:
Turkmenistan has blocked many social media platforms, messaging apps and websites, including WhatsApp, Telegram, Facebook, Instagram, LinkedIn, X, Signal and YouTube. Access to Yahoo, Gmail and Hotmail can also be difficult.
Virtual Private Networks (VPNs) are illegal and actively blocked in Turkmenistan.
More information:
Several informal restrictions have been introduced with respect to women's appearance and behaviour. There have been some reports of women not being allowed to sit in the front seat of cars and ride with male drivers who are not their family members.
In Turkmenistan it's illegal to:
It's also illegal to take photos of sensitive sites, such as:
Penalties can be severe and can include:
More information:
Some Australian criminal laws still apply when you're overseas. If you break these laws, you may face prosecution in Australia.
More information:
Turkmenistan doesn't recognise dual nationality. The government prohibits dual citizenship for all adults.
If you're a dual citizen and you travel on your Turkmen passport, this limits the consular services we can give if you're arrested or detained.
Always travel on your Australian passport.
Australian-Turkmen dual nationals may be required to perform military service in Turkmenistan.
If you're a dual national, seek advice from an embassy or consulate of Turkmenistan before you travel.
More information:
Obvious displays of affection, even between married couples, may offend. Police may harass or detain you. Avoid public displays of affection.
The Islamic holy month of Ramadan is observed in Turkmenistan. Respect religious and cultural customs and laws at this time.
During Ramadan, eating, drinking and smoking may be illegal in public during the day. If you're not fasting, avoid these activities around people who are. Seek local advice to avoid offence.
Explore our Ramadan page to learn more, including dates for Ramadan.
Every country or territory decides who can enter or leave through its borders. For specific information about the evidence you'll need to enter a foreign destination, check with the nearest embassy, consulate or immigration department of the destination you're entering.
You need a letter of invitation from the State Migration Service of Turkmenistan to apply for a visa, even if you're only transiting. You must keep the letter of invitation with you when you are in Turkmenistan.
You need a visa to enter Turkmenistan, even if you're only transiting.
You must get a visa before you arrive.
Make sure you have the right visa for the purpose of your visit, especially for business and work visas.
Before you travel, make sure your visa has the correct:
Turkmen visas specify:
You can only stay in Turkmenistan for the number of days shown on your visa.
There are penalties for infringing your visa, including:
The Iran-Turkmenistan border is open for humanitarian purposes, including for transit of foreign citizens in Iran. We are currently working with Turkmen authorities to facilitate humanitarian transit entry into Turkmenistan for Australian citizens. If you are an Australian citizen seeking humanitarian transit entry from Iran into Turkmenistan, contact the Australian Embassy in Moscow and attach a copy of your Australian passport.
Australians seeking to transit Turkmenistan must arrive at either Bajgiran or Artyk border crossing posts and must present a valid airline ticket with a departure time from Turkmenistan within 7 hours of your arrival at the land border. Details of your outward flight, and information on which crossing you will use, must be communicated to the Australian Embassy in Moscow in advance of your arrival at the border. If you arrive at the border more than 7 hours from your departure time from Turkmenistan, or without a valid airline ticket, you will be turned away.
Requirements for border crossings from Iran may change without notice. Check the latest public information from local authorities on entry requirements and border arrangements.
Transit visa holders must:
You can't change a transit visa to another class of visa once you're in Turkmenistan.
Entry and exit conditions can change at short notice. Contact the nearest embassy or consulate for details about visas, currency, customs and quarantine rules.
There is no embassy or consulate of Turkmenistan in Australia. See the Turkmenistan Government's list of embassies and consular offices.
You must take a COVID-19 (PCR) test on arrival, and if you have a positive test result, you may be required to quarantine in a state-run facility or at your place of residence under medical supervision.
Contact your airline or the nearest embassy or consulate to confirm entry and quarantine requirements. There is no embassy or consulate of Turkmenistan in Australia. See the Turkmenistan Government's list of embassies and consular offices.
When you arrive, you must:
If you don't register, or if you stay in Turkmenistan with an expired visa, you may face:
All foreign citizens, except accredited diplomats, must pay a tourist fee for each day of their stay. Your hotel may include the fee in your bill.
Adults travelling with a child may need evidence of parental, custodial or access rights. They may also need a letter of consent from any non-travelling parent.
Customs rules control the import or export of:
You need an export permit from the ‘Turkmenhaly’ State Association to export carpets from Turkmenistan. You may be able to get this permit in some private shops.
More information:
Some countries won't let you enter unless your passport is valid for 6 months after you plan to leave that country. This can apply even if you're just transiting or stopping over.
Some foreign governments and airlines apply the rule inconsistently. Travellers can receive conflicting advice from different sources.
You can end up stranded if your passport is not valid for more than 6 months.
The Australian Government does not set these rules. Check your passport's expiry date before you travel. If you're not sure it'll be valid for long enough, consider getting a new passport.
Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.
Some people may try to trick you into giving them your passport. Always keep it in a safe place.
If your passport is lost or stolen, tell the Australian Government as soon as possible:
Although Australian passports comply with international standards for sex and gender, we can't guarantee that a passport showing 'X' in the sex field will be accepted for entry or transit by another country. Contact the nearest embassy, high commission or consulate of your destination before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers.
More information:
The official currency is the Turkmen Manat (TMM).
Declare any foreign currency when you arrive and depart.
Turkmenistan is largely a cash-based economy.
Traveller's cheques are only accepted in some major hotels.
There are very few ATMs in Ashgabat, and none outside the capital city.
US dollars can be readily exchanged. Make sure banknotes are in good condition and aren't counterfeit. Only use authorised foreign exchange providers.
Converting local currency is extremely difficult. Local exchanges and hotels offer widely varying exchange rates, so exercise caution and exchange only as much as you need.
You will need both a valid Australian and International Driving Permit (IDP) to drive in Turkmenistan (digital driver's licences may not be accepted).
Road travel between regions of Turkmenistan can be restricted at short notice.
Designated restricted zones are closed to foreigners who don't have government permission. These zones include:
Road conditions and driving standards are poor.
Avalanches and landslides can make road conditions dangerous, particularly during winter and spring.
Driving at night is dangerous due to a lack of lighting.
Access to service stations can be limited in rural areas.
Random police checks and security checkpoints on roads are common. Carry certified copies of your passport and visa.
Vehicle restrictions (that may include the colour of the vehicle) can apply in downtown areas of Ashgabat, be aware of local rules.
More information:
Only use licensed, official taxis. These are yellow and clearly identified.
Negotiate your fare with the driver before you travel to avoid disagreement.
Rail travel can be unreliable and dangerous due to criminal activity.
To protect yourself on trains:
DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.
Check Turkmenistan's air safety profile with the Aviation Safety Network.
More information:
Depending on what you need, contact your:
Call 01.
Call 03 or go to the hospital.
Call 02 or go to the local police station.
Always get a police report when you report a crime.
Your insurer should have a 24-hour emergency number.
Read the Consular Services Charter for what the Australian Government can and can't do to help you overseas.
Australia doesn't have an embassy or consulate in Turkmenistan. The Australian Embassy in Russia provides consular assistance to Australians in Turkmenistan.
13 Kropotkinsky Pereulok
Moscow 119034
Russia
Phone: +7 495 956-6070
Website: russia.embassy.gov.au
X: @PosolAustralia
Check the Embassy website for details about opening hours and any temporary closures.
In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:
Be the first to know official government advice when travelling.