Fire and rescue services
Call 01.
Medical emergencies
Call 03 or go to the hospital.
Police
Call 02 or go to the local police station.
We advise:
Exercise a high degree of caution in Turkmenistan overall due to the threat of crime.
Higher levels apply in some areas.
Call 01.
Call 03 or go to the hospital.
Call 02 or go to the local police station.
We advise:
Exercise a high degree of caution in Turkmenistan overall due to the threat of crime.
Higher levels apply in some areas.
Exercise a high degree of caution to Turkmenistan overall.
Exercise a high degree of caution to Turkmenistan overall due to the threat of crime.
Do not travel to the region bordering Afghanistan.
Do not travel to the region bordering Afghanistan due to political and civil unrest and the high threat of violence.
See Safety.
Full travel advice: Safety
Full travel advice: Health
Full travel advice: Local laws
Full travel advice: Travel
Full travel advice: Local contacts
Crime in Turkmenistan includes:
The risk is higher:
People travelling in unofficial taxis have been robbed.
To protect yourself from crime in taxis:
The risk of crime is also higher at night.
Crime risks are higher for women.
To protect yourself from crime:
Police and other local officials have reportedly harassed, mistreated and extorted foreigners. Ask for identification if you are unsure the person is an official.
Drink spiking can happen anywhere. Be alert, don’t leave your food or drinks alone. Watch when your drink is being mixed. If you feel unwell, tell your friends immediately and get to a safe place. Keep an eye on your friends - if they feel unwell, stay with them. Get medical help if needed.
People have died or become very sick from poisoned drinks overseas. This includes Australians. Methanol is highly toxic. As little as one shot can be fatal. Methanol can be added or accidentally created during poor quality alcohol production. Only drink branded, sealed drinks. Get urgent medical help if you think you’ve been poisoned.
More information:
You could face cyber threats in any country, anyone is a target. Your devices and data can be stolen, especially when using public Wi-Fi, computers, or Bluetooth. Criminals can use stolen information to conduct scams or to resell your personal information.
The Australian Cyber Security Centre has advice on how to protect yourself online.
Social media can also be risky in places with social or political tensions or strict laws. People have been arrested for what they posted online. Check the laws of the destination you’re travelling to and think about what you post on social media. The Australian Government can’t get you out of trouble if you’re accused of breaking the law.
More information:
Public protests and events that attract large groups of people can turn violent.
To stay safe during civil unrest:
Be prepared to change your travel plans in case of disruptions.
More information:
Terrorism is a threat worldwide. Terrorist attacks could occur anywhere and at any time. Be alert to possible threats, especially in public places.
To protect yourself from terrorism:
If there’s a terrorist incident, leave the area if it’s safe to do so and follow the instructions of local authorities.
More information:
The security situation is extremely dangerous in the region bordering Afghanistan due to:
The security situation could get worse without warning.
We are extremely limited in the consular help we can provide to Australians in these border regions.
If you travel to this region despite our advice, monitor local and international media for updates.
Turkmenistan can experience natural disasters and severe weather.
Earthquakes are a higher risk in the south-west and north-east regions.
Register with the Global Disaster Alert and Coordination System to receive alerts on major disasters.
Flooding can occur in the Chardzhou region.
To stay safe during a natural disaster or severe weather:
More information:
Kidnapping can happen anywhere, anytime, including in destinations that are typically at lower risk.
The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers.
More information:
Get comprehensive travel insurance before you leave.
It must cover all medical costs overseas, including evacuation. The Australian Government will not pay for these costs.
If you can’t afford travel insurance, you shouldn’t travel. This is true for everyone, even if you are healthy and fit.
If you don’t have insurance, you might have to pay thousands of dollars up front for medical care.
Before you travel, check your policy, make sure:
- you know what activities and medical care your insurance covers, including evacuations
- your insurance covers you for your whole trip, including any stopovers
- you know any exclusions – for example, you might need to pay extra for activities like motorcycling, snow sports or bungee jumping.
More information:
Think about your health before you travel, especially if you have any medical conditions.
See your doctor or a travel clinic to:
- get a basic check-up
- ask if your travel plans might affect your health
- find out what vaccinations you need.
If you're concerned about your mental wellbeing, or someone else's, read more about mental health support overseas.
More information:
Not all medications available in Australia are accessible in other countries. Some medicines may be illegal, even if prescribed by an Australian doctor.
Ensure your medication is legal overseas. Take enough for your whole trip.
Carry a copy of your prescription and a letter from your doctor stating:
- medication names
- your required dosage
- that the medications are for your personal use.
More information:
Some sleeping tablets and medications containing codeine are controlled in Turkmenistan.
If you plan to bring medication, check if it's legal in Turkmenistan.
Declare all prescription medication and other restricted items on arrival.
Ask DFAT to authenticate medical documents if needed.
You could be refused entry, prosecuted or charged if you:
Waterborne, foodborne, parasitic and other infectious diseases are common, including:
Serious outbreaks sometimes occur.
To protect yourself from illness:
Get urgent medical attention if you suspect food poisoning, or if you have a fever or diarrhoea.
Ask your doctor about health risks and vaccines before you go.
More information
There’s no agreement between Australia and Turkmenistan for free healthcare. Tourists must pay for all medical care, even if they need to stay in hospital or be evacuated. This can be very expensive. Make sure your travel insurance covers you. The Australian Government won't pay for these costs.
Medical facilities are limited in Turkmenistan.
Medicines and equipment are often in short supply.
You may need to pay cash up-front to doctors and hospitals, even for emergency care.
If you become seriously ill or injured, you'll be evacuated to a place with better facilities.
When you travel to another country, you must follow their laws. Even if they seem strict compared to Australia's. Before you go, learn about the local laws in that country.
The Australian Government is limited in how and when we can help if you're arrested overseas. We can't get you out of trouble or out of jail. Understand our limits. Read the Consular Services Charter.
Law enforcement agencies in Turkmenistan cooperate closely with agencies in Commonwealth of Independent State (CIS) countries. If you commit an offence in one of these countries, you may be detained in another (including at the border) and extradited for prosecution.
Always carry ID. Security officials often ask for proof of identity.
Internal security may target foreigners with extra security checks and increased scrutiny. Internal security may question you or search your home or car.
Penalties for drug offences are severe. They can include long prison sentences.
More information:
Turkmenistan has blocked many social media platforms, messaging apps and websites, including WhatsApp, Telegram, Facebook, Instagram, LinkedIn, X, Signal and YouTube. Access to Yahoo, Gmail and Hotmail can also be difficult.
Virtual Private Networks (VPNs) are illegal and actively blocked in Turkmenistan.
More information:
Several informal restrictions have been introduced with respect to women's appearance and behaviour. There have been some reports of women not being allowed to sit in the front seat of cars and ride with male drivers who are not their family members.
In Turkmenistan it's illegal to:
It's also illegal to take photos of sensitive sites, such as:
Penalties can be severe and can include:
More information:
Some Australian laws still apply even if you’re in another country. You could be charged in Australia if you break these laws overseas.
More information:
Turkmenistan doesn't recognise dual nationality. The government prohibits dual nationality for all adults.
If you're a dual national and you travel on your Turkmen passport, this limits the consular services we can give if you're arrested or detained.
Always travel on your Australian passport.
Australian-Turkmen dual nationals may be required to perform military service in Turkmenistan.
If you're a dual national, seek advice from an embassy or consulate of Turkmenistan before you travel.
More information:
Obvious displays of affection, even between married couples, may offend. Police may harass or detain you. Avoid public displays of affection.
The Islamic holy month of Ramadan is observed in Turkmenistan. Respect religious and cultural customs and laws at this time.
During Ramadan, eating, drinking and smoking may be illegal in public during the day. If you're not fasting, avoid these activities around people who are. Seek local advice to avoid offence.
Explore our Ramadan page to learn more, including dates for Ramadan.
Each country or territory decides its own entry and exit rules, including health border screening measures. To find out what you need to enter a destination, ask their embassy, consulate or immigration office.
You need a letter of invitation from the State Migration Service of Turkmenistan to apply for a visa, even if you're only transiting. You must keep the letter of invitation with you when you are in Turkmenistan.
You need a visa to enter Turkmenistan, even if you're only transiting.
You must get a visa before you arrive.
Make sure you have the right visa for the purpose of your visit, especially for business and work visas.
Before you travel, make sure your visa has the correct:
Turkmen visas specify:
You can only stay in Turkmenistan for the number of days shown on your visa.
There are penalties for infringing your visa, including:
Transit visa holders must:
You can't change a transit visa to another class of visa once you're in Turkmenistan.
Entry and exit conditions can change at short notice. Contact the nearest embassy or consulate for details about visas, currency, customs and quarantine rules.
There is no embassy or consulate of Turkmenistan in Australia. See the Turkmenistan Government's list of embassies and consular offices.
You must take a COVID-19 (PCR) test on arrival, and if you have a positive test result, you may be required to quarantine in a state-run facility or at your place of residence under medical supervision.
Contact your airline or the nearest embassy or consulate to confirm entry and quarantine requirements. There is no embassy or consulate of Turkmenistan in Australia. See the Turkmenistan Government's list of embassies and consular offices.
When you arrive, you must:
If you don't register, or if you stay in Turkmenistan with an expired visa, you may face:
All foreign citizens, except accredited diplomats, must pay a tourist fee for each day of their stay. Your hotel may include the fee in your bill.
Adults travelling with a child may need evidence of parental, custodial or access rights. They may also need a letter of consent from any non-travelling parent.
Customs rules control the import or export of:
You need an export permit from the ‘Turkmenhaly’ State Association to export carpets from Turkmenistan. You may be able to get this permit in some private shops.
More information:
Many countries require your passport to be valid for at least 6 months before entering or departing. This includes for transit.
If your passport expires too soon, you might not be able to travel.
The Australian Government doesn’t make these rules. Check your passport’s expiry date before you go. If you’re not sure, it’s a good idea to get a new passport.
Your passport is valuable and can be used by others to commit crimes.
Don’t let anyone trick you into giving it to them. Always keep it in a safe place.
If your passport is lost or stolen, tell the Australian Government:
- In Australia: contact the Australian Passport Information Service.
- Overseas: contact the nearest Australian embassy or consulate.
Australian passports comply with international standards for sex and gender. If your passport has an 'X' in the sex field, we can’t guarantee your entry or transit to other countries. Ask the embassy or consulate of your destinations if they’ll accept your passport with an 'X' gender marker. Check all transit destinations too.
More information:
The official currency is the Turkmen Manat (TMM).
Declare any foreign currency when you arrive and depart.
Turkmenistan is largely a cash-based economy.
Traveller's cheques are only accepted in some major hotels.
There are very few ATMs in Ashgabat, and none outside the capital city.
US dollars can be readily exchanged. Make sure banknotes are in good condition and aren't counterfeit. Only use authorised foreign exchange providers.
Converting local currency is extremely difficult. Local exchanges and hotels offer widely varying exchange rates, so exercise caution and exchange only as much as you need.
You will need both a valid Australian and International Driving Permit (IDP) to drive in Turkmenistan (digital driver's licences may not be accepted).
Road travel between regions of Turkmenistan can be restricted at short notice.
Designated restricted zones are closed to foreigners who don't have government permission. These zones include:
Road conditions and driving standards are poor.
Avalanches and landslides can make road conditions dangerous, particularly during winter and spring.
Driving at night is dangerous due to a lack of lighting.
Access to service stations can be limited in rural areas.
Random police checks and security checkpoints on roads are common. Carry certified copies of your passport and visa.
Vehicle restrictions (that may include the colour of the vehicle) can apply in downtown areas of Ashgabat, be aware of local rules.
More information:
Only use licensed, official taxis. These are yellow and clearly identified.
Negotiate your fare with the driver before you travel to avoid disagreement.
Rail travel can be unreliable and dangerous due to criminal activity.
To protect yourself on trains:
DFAT doesn’t give advice about how safe different airlines or flight paths are.
Safety risks and weather events may cause flight delays and cancellations. Contact your travel agent or airline to confirm your plans.
Check Turkmenistan's air safety profile with the Aviation Safety Network.
More information:
Depending on what you need, contact your:
Call 01.
Call 03 or go to the hospital.
Call 02 or go to the local police station.
Always get a police report when you report a crime.
Your insurer should have a 24-hour emergency number.
The Australian Government aims to provide high quality consular assistance. There are limits to what we can do. Read the Consular Services Charter to understand how we can assist you overseas.
Australia doesn't have an embassy or consulate in Turkmenistan. The Australian Embassy in Russia provides consular assistance to Australians in Turkmenistan.
13 Kropotkinsky Pereulok
Moscow 119034
Russia
Phone: +7 495 956-6070
Website: russia.embassy.gov.au
X: @PosolAustralia
Check the Embassy website for details about opening hours and any temporary closures.
In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:
Be the first to know official government advice when travelling.