Mexico

Petty crime

Petty crime is common, mainly pickpocketing and bag-snatching. You’re most at risk in big cities in Mexico.

Take extra care of your valuables in:

• airports
• bus terminals
• public transport

To prevent petty crime:

• be alert after dark
• avoid being on the streets alone
• pay attention in crowded areas
• use ATMs in daylight hours
• withdraw or change money in secure areas like hotels, banks, or shopping centres.

More information:

• Preventing crime and petty theft

Violent crime

Violent crime is widespread in Mexico. This includes:

• murder
• robbery
• burglary
• kidnapping
• carjacking
• sexual assault

Criminals posing as police officers have committed sexual assault, extortion and robbery. They may drive fake police cars.

Watch out for drink and food spiking, which can occur in bars, clubs and restaurants. You're at higher risk of sexual assault and theft if you get drugged. Be alert to the potential risks around drink spiking and methanol poisoning through consuming alcoholic drinks. See our advice on partying safely while overseas.

Gangs have attacked travellers after they've changed money at airports.

To protect yourself from violent crime:

• avoid travelling at night outside major cities, including on major highways
• monitor the media for new safety risks
• don't change large amounts of money at the airport

Crime on intercity buses and highways is common in Mexico.

Violent carjackings have increased. The northern borders and along the Pacific coast are high-risk areas.

Criminals have attacked tourists on toll roads and highways. The Sonora, Sinaloa, Tamaulipas and border regions are high-risk areas.

Plan your travel carefully. Some cities should only be accessed directly by air travel or major toll roads wherever possible. Other travel options and routes may have higher security risks.

Organised crime groups have targeted large campervans and SUVs travelling in and out of the United States.

To reduce the risk of crime when travelling by road:

• use ride-share services where possible instead of taxis
• use official taxis from airports and pre-pay your fare at an official taxi company booth in the airport terminal
• use radio taxis or taxis at assigned stands (sitios), especially in Mexico City
• use first-class buses
• only travel during daylight hours and allow enough time to get to your destination before dark
• drive via toll roads (cuota)

Watch out for drink and food spiking, which can occur in bars, clubs and restaurants. You're at higher risk of sexual assault and theft if you get drugged.

Drug and gang violence

Violent crimes related to the drug trade are widespread in Mexico.

Shoot-outs, grenade attacks and car bombings have occurred in public places.

Targeted attacks have increased on the military, government officials and journalists.

You may become a victim of violence directed against someone else.

Federal police and the military use roadblocks and random vehicle checks to deal with drug-related violence.

Drug cartels set up unofficial roadblocks in the northern areas of Mexico to obstruct military and police movement.

Stop at all roadblocks, or you risk getting killed. Comply with the instructions given.

Risks are higher in those areas most affected by drug-related and gang violence, including:

• Northern border states – Baja California, Sonora, Chihuahua, Coahuila, Nuevo Leon and Tamaulipas
• Pacific coast states – Colima, Guerrero, Jalisco, Michoacán, Nayarit and Sinaloa
• Central region states – Guanajuato, Durango, San Luis Potosi and Zacatecas
• Border with Guatemala, in particular Chiapas.

Other violent areas

Violent crimes occur in many popular tourist areas, including Cancun, Playa del Carmen, Tulum, Tijuana and Puerto Vallarta. To reduce your risks if travelling to violent areas, stay in:

• tourist areas
• well-known and well-frequented public areas with good access to safe transport in the evenings

To protect yourself from crime in violent areas:

• avoid road travel, especially at night
• avoid isolated locations
• pay close attention to your personal security
• stay alert to possible threats around you
• follow the advice of local authorities
• monitor the media for safety or security risks

Cyber security 

You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you’re connecting to Wi-Fi, using or connecting to shared or public computers, or to Bluetooth.

Social media can also be risky in destinations where there are social or political tensions or laws that may seem unreasonable by Australian standards. Travellers have been arrested for things they have said on social media. Don't comment on local or political events on your social media.

More information:

• Cyber security when travelling overseas

Scams and fraud

Scams and credit card fraud are a risk.

Instances of credit card and ATM fraud can occur. Take precautions when using debit or credit cards.

Scam artists target foreign visitors and residents. The scams come in many forms and can cause great financial loss. Warn your friends and family to be sceptical if they’re asked to transfer funds to you in Mexico. Tell them to contact you to check that you’ve made this request.

Women Travellers

Women traveling alone may encounter instances of sexual harassment and verbal abuse.

More information:

• Advice for Women Travellers

Kidnapping occurs across the world with political, ideological, and criminal motives. Foreigners, including Australians, have been kidnapped overseas whilst travelling. Kidnaps can happen anywhere, anytime, including in destinations that are typically at lower risk. 

Kidnapping is a serious risk in Mexico. Kidnapping occurs throughout the country, with the highest number of cases recorded in and around Mexico City, along the Gulf Coast from Tamaulipas to Tabasco states, and in other large cities. Kidnappers target a broad demographic, including wealthy Mexicans, migrants seeking to cross the US borders as well as foreigners and expatriates. Motives are also varied, with political kidnappings and forced disappearance reported across the country. Victims of traditional kidnappings are physically abducted and held captive until a ransom is paid. In some cases, the captors receive a ransom and kill the victim.

Some victims claim police officers or other officials are involved in their kidnapping.

Virtual or scam kidnappings target people over the phone to extort money. Kidnappers pose as officials or cartel members and demand payments for the release of a family member they have allegedly detained. If you receive a call or message, contact local police. Criminal groups may also attempt to extort relatives of tourists reported as missing in news reports.

Other foreign nationals have been kidnapped and/or assaulted in Mexico by people they have met through online dating apps, with victims and their families extorted for large sums of money to secure their release. Use caution when meeting strangers, and meet only in public places, not isolated locations.

Express kidnappings are also regularly reported in Mexico. Kidnappers force victims to withdraw funds from ATMs before being released, including being held in an unauthorised taxi.

If, despite our advice, you travel to an area with a high risk of kidnapping, our ability to provide consular assistance in these destinations will be limited. 

To reduce the risk of kidnapping: 

• always be alert to your personal security and surroundings
• get professional security advice for travel in locations with a heightened kidnap risk
• check your accommodation has appropriate security measures
• avoid isolated locations, particularly when travelling alone
• notify family or friends of planned travel and share your location
• avoid talking about your money or business affairs
• use ATMs in public places and during daylight hours
• avoid giving personal details to strangers online or over the phone 

The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers. Ransom payments to kidnappers have funded further terrorist attacks and criminal activity. Paying a ransom to terrorist groups will likely break Australian counter-terrorism financing laws. 

More information: 

• Kidnapping

Demonstrations and protests against the government can occur. Some can turn violent, causing injuries and deaths. They may occur anywhere across the country and often affect public transport.

It's illegal for foreigners to take part in political demonstrations in Mexico.

To protect yourself during periods of unrest:

• avoid demonstrations, protests, and public gatherings
• check the media for reports of unrest
• follow advice from local authorities

Protesters may blockade roads.

Public protests in Mexico City are common. Expect protests and potential roadblocks in the states of Oaxaca, Chiapas, Guerrero, Michoacán and main entrances to Mexico City.

More information:

• Demonstrations and civil unrest

Terrorism is a threat worldwide. Terrorist attacks could occur anywhere and at any time. Be alert to possible threats, especially in public places. Terrorists may target tourist areas or other places frequented by foreigners and where large crowds may gather.

Possible targets include:

• places of worship or religious holidays
• hotels, clubs, restaurants and cafes
• markets and shopping malls
• outdoor recreation events, including festivals,  concerts, and sporting venues
• public transport, airports and railway hubs

To stay safe:

• report suspicious activities or items to the police
• check the media for new threats
• take official warnings seriously
• follow the instructions of local authorities

If there’s an attack, leave the area as soon as it's safe to do so.

More information:

• Terrorism

Even strong swimmers can be at risk from undertows and currents on both coasts of Mexico. Follow the beach warning flags.

Rescue services may not consistently meet international standards, and unpredictable tidal changes can result in powerful currents and common riptides. Lifeguards and warning flags may not be present on all beaches to signal hazardous conditions.

Diving

Tour operators and diving centres may not adhere strictly to international standards. When engaging in adventure sports such as diving, choose a reputable company with proper insurance coverage.

Mexico can experience natural disasters and severe weather, such as: 

• earthquakes
• hurricanes
• flooding
• landslides
• mudslides

To protect yourself if a natural disaster is approaching:

• secure your passport in a safe, waterproof location
• monitor local media and other sources
• follow advice from local authorities
• keep in contact with your friends and family
• contact your tour operator or airline

Get local advice before visiting areas affected by a disaster.

Register with the Global Disaster Alert and Coordination System to receive alerts on major disasters.

Hurricanes and severe weather

The hurricane and rainy season is from June to November. Landslides, mudslides, and flooding can happen.

If you’re travelling during the rainy season, contact your:

• tour operator to check if services are affected
• airline for flight updates

Tropical storms and hurricanes can happen in other months. Hurricanes can change direction and strength suddenly.

If there's a hurricane or severe storm:

• you may get stuck in the area
• flights could be delayed or cancelled
• flights out may fill quickly
• adequate shelter may not be available
• electricity supply, communication networks and transport options may be disrupted. 

Severe weather may also affect:

• access to ports
• road travel
• essential services, such as electricity and water

To protect yourself if a hurricane is approaching:

• listen to the instructions of local authorities
• know the evacuation plan for your hotel or cruise ship
• identify your local shelter
• monitor advice from authorities

Check the US National Hurricane and Tropical Prediction Center for weather forecasts.

Earthquakes

Mexico experiences earthquakes and tremors each year. Aftershocks are common and can damage already weakened structures.

Earthquakes can disrupt power and communication systems.

Get to know the earthquake safety measures for each place you stay and visit.

Tsunamis

Tsunamis may occur in Mexico.

Receive tsunami alerts by registering with the following:

• Global Disaster Alert and Co-ordination System
• Pacific Tsunami Warning Centre

If you're near the coast, move immediately to high ground if advised by local authorities or if you:

• feel a strong earthquake that makes it hard to stand up
• feel a weak, rolling earthquake that lasts a minute or more
• see a sudden rise or fall in sea level
• hear loud and unusual noises from the sea

Don't wait for official warnings, such as alarms or sirens. Once on high ground, check local media.

Volcanoes

Active volcanoes include the Popocatepetl and Colima volcanoes.  

Volcanic ash from eruptions of these volcanoes can disrupt domestic and international flights and cause airport closures. Exposure to falling ash and toxic fumes from active volcanoes can also affect your health, especially if you suffer from respiratory ailments.

• avoid the affected areas
• monitor local media to remain informed
• contact your travel agent or airline regarding airport and flight status
• be prepared to change your travel arrangements or evacuate the area on short notice
• follow the advice of local authorities, including evacuation orders

The Global Disaster Alert and Coordination System can give you general volcano alerts.

Get comprehensive travel insurance before you leave.

Your policy needs to cover all overseas medical costs, including medical evacuation. The Australian Government won’t pay for these costs.

If you can't afford travel insurance, you can't afford to travel. This applies to everyone, no matter how healthy and fit you are.

If you're not insured, you may have to pay many thousands of dollars up-front for medical care.

Confirm:

• what activities and care your policy covers
• that your insurance covers you for the whole time you’ll be away

Consider your physical and mental health before you travel, especially if you have an existing medical condition.

See your doctor or travel clinic to:

• have a basic health check-up
• ask if your travel plans may affect your health
• plan any vaccinations you need

Do this at least 8 weeks before you leave.

If you have immediate concerns for your welfare or the welfare of someone you know, call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your nearest Australian Embassy, High Commission or Consulate to discuss counselling hotlines and services available in your location

More information:

• General health advice
• Healthy holiday tips (Healthdirect Australia)

Not all medication available over the counter or by prescription in Australia is available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.

If you plan to bring medication, check if it's legal in Mexico. Take enough legal medicine for your trip.

Carry a copy of your prescription or a letter from your doctor stating:

• what the medication is
• your required dosage
• that it's for personal use

More information:

• Medication

Insect-borne diseases

Malaria is a risk in Mexico, particularly in:

• the State of Chiapas
• rural areas of Nayarit, Oaxaca and Sinaloa
• some parts of Chihuahua, Durango and Sonora.

Zika virus is widespread in Mexico. There's no vaccination for Zika virus.

Read the Australian Department of Health and Aged Care page on Zika virus for advice on how to reduce your risk.

If you're pregnant, the department recommends that you:

• discuss travel plans with your doctor
• consider deferring non-essential travel to affected areas.

In Mexico, there's also a risk of:

• dengue
• chikungunya
• chagas disease
• leishmaniasis

To protect yourself from disease:

• make sure your accommodation is insect-proof
• use insect repellent
• wear long, loose, light-coloured clothing
• consider medication to prevent malaria

Get medical advice if you have a fever, muscle pain, rash or severe headache.

HIV/AIDS

HIV/AIDS is a significant risk in Mexico.

Protect yourself if you are at risk of infection.

Other health risks

High altitude and air pollution can cause health issues in some regions. Pollution peaks in winter from December to February.

If you have heart, lung or respiratory problems, ask your doctor for advice before you travel.

Foodborne, waterborne and other diseases are widespread. These include:

• hepatitis
• typhoid
• tuberculosis
• rabies
• cyclosporiasis

Serious outbreaks occur from time to time. 

Many illnesses can be caused by eating food or drinking beverages contaminated by bacteria, parasites, toxins, or viruses, or by swimming or bathing in contaminated water.

To protect yourself from illness:

• drink boiled water or bottled water with sealed lids
• avoid ice cubes
• avoid raw and undercooked food, such as salads
• make sure your vaccinations are up to date
• avoid contact with dogs and other mammals
• avoid getting water into your eyes, mouth, or nose when swimming or participating in activities in freshwater (streams, canals, lakes), particularly after flooding or heavy rain. Water may look clean but could still be polluted or contaminated
• avoid inhaling or swallowing water while bathing, showering, or swimming in pools or hot tubs

If you're bitten or scratched by an animal, get medical help straight away.

Get medical advice if you have a fever or diarrhoea.

More information:

• Infectious diseases

Air pollution

Severe air pollution happens in Mexico during the dry season.

This can lead to respiratory problems. Before you travel, discuss the risks and how to manage them with your doctor.

Private hospitals in Mexico City and other major cities provide a reasonable standard of care. Services are limited in rural areas.

Treatment at private clinics and hospitals is very expensive. You will likely need to pay up front and claim back later from your insurer.

Doctors may only speak Spanish.

If you are seriously ill or injured, you may need to be evacuated to a place with appropriate facilities. Medical evacuation can be expensive. Make sure you get travel insurance that includes coverage for medical evacuation and hospital stays.

You can find hyperbaric chambers in major cities and resort towns where scuba diving is popular.

You're subject to all local laws and penalties, including those that may appear harsh by Australian standards. Research local laws before travelling.

If you're arrested or jailed, the Australian Government will do what it can to help you under our Consular Services Charter. But we can't get you out of trouble or out of jail.

Drugs

Penalties for drug offences, such as possession, use or trafficking are severe and include long prison sentences in local jails.

More information:

• Carrying or using drugs

Smoking

Smoking, including vaping, has been banned in all public places, including beaches, parks, hotels and restaurants. You may be fined or arrested.

Surrogacy

If you're considering entering into a surrogacy agreement in Mexico, be aware that laws and regulations vary by state. While surrogacy is legal in some parts of Mexico, other areas have restrictions or outright bans, especially for foreign nationals. There is no legal framework to protect parents who pursue surrogacy in Mexico. 

Before proceeding:

• consult a legal expert familiar with Mexican surrogacy laws.
• research prospective agencies and clinics to ensure that you're dealing with a reputable organisation.
• ensure you understand the legal requirements and the potential challenges for citizenship and parental rights.
• be prepared for possible delays in obtaining necessary documentation for your child, such as birth certificates, Australian citizenship and/or travel documents.
• be prepared for the possibility of significant medical expenses.

Spanish is the official language in Mexico, and you may need to engage the services of a translator for several different scenarios, including engaging with your lawyer and medical provider. 

The Australian Embassy can't provide:

• legal advice about surrogacy
• information on clinics or agencies

You may need to spend a significant amount of time in Mexico before and after the birth, to complete processes, such as issuing a birth certificate.

Don’t confirm travel plans until you’ve finalised citizenship and passport processes. If unforeseen legal complications arise, this period could be considerably prolonged.

More information:

• Going overseas for international surrogacy
• Going overseas to adopt a child

Property laws

Property laws and time-share agreements can be complex.

Before you buy or invest in property, do your research and get legal advice.

LGBTQIA+ travellers 

Public displays of affection may attract negative attention.

Same-sex relationships are legal in Mexico, but the country is conservative.

Same-sex marriages are recognised in Mexico.

More information:

• LGBTQIA+ travellers

Other laws

In Mexico, it's illegal to:

• conduct political activity, including demonstrations
• possess ancient Mexican artefacts or export them from Mexico
• carry firearms or ammunition without a permit, including in Mexican waters
• drive a car without insurance
• fail to report a road accident.

If you need a firearm permit, apply at a Mexican Embassy or Consulate before you arrive.

You're responsible for any illegal items found in rented or borrowed vehicles. This applies even if you don't know they're there.

If you're the victim of a crime and want to report the incident, do so immediately to the nearest branch of the state prosecutor’s office (Agencia del Ministerio Público). A criminal investigation is not possible without a formal complaint to Mexican authorities. Complaints must be made in person before leaving Mexico.

Some Australian criminal laws still apply when you’re overseas. If you break these laws, you may face prosecution in Australia.

More information:

• Staying within the law and respecting customs

Mexico recognises dual nationality. If you are an Australian citizen, and also a Mexican citizen, the consular services we can provide to you may be limited.

More information:

• Dual nationals

Ask permission before taking photos or video of handicraft and art markets, as well as people, especially children.

Visas

If you have an ordinary passport with a chip, you can use the e-gates at the airports of Mexico City (AICM), San Jose del Cabo and Cancun.

This authorises Australian citizens to stay for 180 days exclusively for tourism purposes. You'll receive a receipt and have 60 days to download your e-tourist card.

The requirements to use e-gates are:

• have a valid ordinary passport with a chip
• be of legal age (18+)
• enter the country exclusively for tourism purposes, not valid for business, students, or other purposes
• not traveling with minors

The e-gates aren't able to be used if you have a valid visa and/or immigration document issued by the Mexican Government, such as:

• permanent resident visa/card
• temporary resident visa/card
• student resident visa/card
• work visa/card
• visitor visa/card for humanitarian reasons
• visitor visa/card for adoption purposes.

If you don't have an ordinary passport with a chip and you visit for 180 days or less as a tourist, you can get a visa on arrival. Be aware of the date that's stamped in your passport on arrival, as you may not receive the full 180 days. Your visa will expire on a date given by the immigration officer. This is usually for the amount of time you indicate to the immigration officer that you are staying in Mexico. This 180-day period isn't guaranteed, and the decision is up to the immigration authorities’ discretion.

To avoid being detained or deported, you'll need to:

• fill in an online Multiple Immigration Form (FMM) and obtain a QR code
• make sure your passport is stamped by immigration officials on arrival

You can complete the FMM online before you arrive or on arrival.

If you're entering by road, make sure you get the stamp on your passport at the immigration office (Instituto Nacional de Migración: Spanish). These are usually located near, but not directly at, a border crossing.

Present your completed FMM for inspection at immigration if entering by air. You'll need to show it when you leave Mexico.

Border measures

To cross the land border between Mexico and the US, you'll need to verbally provide the reason for your travel.

If you are entering Mexico from the United States, and no immigration officer is available to stamp your passport, locate the nearest immigration office before proceeding. These offices are typically close to the border, and customs officials can guide you. It’s usually more difficult to resolve immigration issues after leaving the border area.

Confirm your travel and transit arrangements directly with your airline or travel agent.

If the value of the goods exceeds the permitted amounts, you will have to pay a tax.

Travel via the United States or Canada

If you're travelling through the US, ensure you meet all current US entry or transit requirements, including if you're transiting through Hawaii. 

If you travel through Canada, ensure you meet all entry and transit requirements. 

Mexico charges all visitors an immigration fee.

If you arrive on a commercial flight, the cost of your ticket includes the fee.

If you enter by land, the immigration office will arrange for you to pay the fee at a nearby bank. There's no exit tax.

A child under 18 years who's also a citizen or resident of Mexico must carry a Mexican Minor Travel Consent Form (Spanish) or a notarised consent if travelling with anyone other than their parent or legal guardian. 

You may need a permit if you arrive in Mexico by motor vehicle. Check with the Embassy of Mexico before you travel.

More information:

• Advice for people travelling with children

Validity

Some countries won't let you enter unless your passport is valid for 6 months after you plan to leave that country. This may apply even if you're just transiting or stopping over.

Some foreign governments and airlines apply the rule inconsistently. Travellers can receive conflicting advice from different sources.

You can end up stranded if your passport isn't valid for more than 6 months.

The Australian Government does not set these rules. Check your passport's expiry date before you travel. If you're not sure it'll be valid for long enough, consider getting a new passport.

Lost or stolen passport

Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.

Some people may try to trick you into giving them your passport. Always keep it in a safe place.

If your passport is lost or stolen, tell the Australian Government as soon as possible:

• In Australia, contact the Australian Passport Information Service.
• If you're overseas, contact the nearest Australian Embassy or Consulate.

Passport with 'X' gender identifier

Although Australian passports comply with international standards for sex and gender, we can't guarantee that a passport showing 'X' in the sex field will be accepted for entry or transit by another country. Contact the nearest embassy, high commission or consulate of your destination before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers.

More information:

• LGBTQIA+ travellers

Mexico's official currency is the Mexican Peso (MXN).

Declare amounts over US$10,000 or foreign currency equivalent. Do this on arrival and departure. This covers all forms of currency, not only cash.

US dollars are widely accepted in holiday resort areas. You can't generally exchange Australian currency and traveller's cheques in Mexico.

ATMs are widely available in cities and towns. Take care as credit card fraud occurs.

Carry cash if you're travelling to rural areas.

Most international hotels and tourist facilities accept credit and debit cards.

Ask your bank whether your ATM card will work in Mexico.

Plan your travel carefully. Some cities should only be accessed directly by air travel or major toll roads wherever possible. Other travel options and routes may have higher security risks.

Our consular partners (Canada, United Kingdom and United States) also publish travel advisories for Mexico that you can read.

Driving permit

You can use your valid Australian driver's licence to drive in Mexico.

Road travel

Vehicles generally don't stop for pedestrians or indicate when they're turning. Intersections can be confusing, with vehicles coming from unexpected directions.

Strict laws cover insurance and reporting of accidents.

If you drive in Mexico:

• learn local road use and driving rules
• keep doors locked and windows up, even when moving
• only travel during daylight hours and allow enough time to get to your destination before dark
• use toll roads (cuota) to reduce the risk of crime

If you're a victim of roadside robbery or stopped at a roadblock, do as you're asked.

Driving on rural roads in Mexico is dangerous due to:

• poor road conditions.
• pedestrians and livestock on roads
• inadequate street lighting and signage

Criminals target vehicles, including campervans and SUVs, especially in rural areas.

More information:

• Driving or riding

Taxis

Use ride-share services, where possible, instead of taxis. If this isn't an option, it's best to use registered official taxis and limousines, preferably arranged through your hotel. To avoid issues:

• use official taxis from airports
• pre-pay your fare at an official taxi company booth at the airport
• use official taxis or taxis waiting at assigned stands (sitios), especially in Mexico City

Public transport

Crime levels on intercity buses and highways are high, and the risks increase after dark. See Safety

Use first-class buses.

Women travelling on public transport should be cautious.

More information:

• Transport and getting around safely
• Advice for women

Air travel

Check Mexico's air safety profile with the Aviation Safety Network.

DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.

More information:

• Air travel

Depending on what you need, contact your:

• family and friends
• travel agent
• insurance provider
• employer
• airline

Fire and rescue services

Call 911.

Medical emergencies

Call 911 or go to the hospital.

Police

Call 911 or go to the local police station.

Always get a police report when you report a crime.

Your insurer should have a 24-hour emergency number.

Read the Consular Services Charter. It details what the Australian Government can and can’t do to help you overseas.

Australian Embassy, Mexico City

Ruben Dario #55
Corner of Campos Eliseos, Polanco
Colonia Bosque de Chapultepec
11580 CDMX Mexico

Phone: +52 55 1101 2200
Email: consularpassports.mexico@dfat.gov.au
Website: mexico.embassy.gov.au
Facebook: Australian Embassy, Mexico City
X: Australian Embassy, Mexico City

Check the Embassy website for details about opening hours and any temporary closures.

Australian Consulate, Cancún

EDIFICIO GRUPO VIVO
Calle Luciernaga esquina con Avenida Politécnico
Región 501, Manzana 13, Lote 7
Cancún, Quintana Roo
C.P. 77535, México

Email: aushonconcun@gmail.com (for routine appointments)
Phone: +52 9982 061775 (for emergency appointments. Monday to Friday from 9am to 5pm)

24-hour Consular Emergency Centre

In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:

• +61 2 6261 3305 from overseas
• 1300 555 135 in Australia