Fire and rescue services
Call 112 or 115.
Call 112 or 118.
Call 112 or 113.
European Emergency number
Exercise normal safety precautions in Italy.
Exercise normal safety precautions in Italy.
Full travel advice: Safety
Full travel advice: Health
Full travel advice: Local laws
Full travel advice: Travel
Full travel advice: Local contacts
Petty crime is common, particularly in the summer and autumn tourist seasons. It includes bag snatching, pick-pocketing, passport theft and theft from cars.
Thieves are most active:
To reduce the risk of theft:
Monitor local sources for advice about new safety or security risks.
Theft on trains
Theft is common on trains, including to and from Fiumicino airport near Rome and on overnight journeys.
Thieves often work in groups to distract victims and rob them while they're not looking.
On trains, they do this by:
Often a member of the group will pretend to come to help the victim while others steal their valuables.
Check the Italian Public Security System site Polizia Di Stato for advice on how to avoid theft on trains.
Fraud and fake money
Credit card and ATM fraud happens, often involving 'skimming' machines. Monitor your bank statements.
To protect yourself from fraud:
Police have warned that counterfeit European currency is in circulation. Check any notes you receive.
Spiking, robbery and assault
Some victims have been sexually assaulted or needed hospitalisation.
In Rome, many incidents have taken place:
In Milan, such attacks happen in bars, nightclubs and other late-night venues.
In Florence and Naples, these attacks happen mainly near train stations and in bars and cafes in the city centres.
To protect yourself from drink spiking:
Theft from cars
Vehicle break-in and theft is common. Many Australians have had belongings, including passports and other valuables, stolen from their parked cars.
Thieves steal from cars at traffic lights, rest stops, service stations and on the roadside.
Lock your car doors and keep luggage and valuables out of sight.
There are reports of thieves slashing tyres or staging roadside emergencies. They aim to persuade drivers to pull over and get out of their cars. While the driver is distracted, the thieves steal personal belongings.
Popular targets for thieves are unattended campervans or mobile homes either:
To reduce your risk of theft from your vehicle:
You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you're connecting to Wi-Fi, using or connecting to shared or public computers, or Bluetooth.
Social media can also be risky in destinations where there are social or political tensions, or laws that may seem unreasonable by Australian standards. Travellers have been arrested for things they have said on social media. Don't comment on local or political events on your social media.
Public protests and events that draw large groups of people can turn violent and spark violent unrest, demonstrations and riots.
To protect yourself from violence and unrest:
Strikes are common.
They can cause building closures, particularly in tourist areas. They can also disrupt public transport, including air, shipping, train, bus, tram and taxi services.
Strikes may involve roadblocks and petrol station closures and can cause transport delays and cancellations.
Trenitalia (Italian) gives details on train disruptions. Call 89 20 21 in Italy or +39 0668745475 from outside Italy.
To avoid transport delays or missing flights:
Some violence occurs due to domestic social or political issues.
Bombings have occurred. Bombers have targeted:
While there have been no recent terrorist attacks in Italy, they can still happen.
In recent years, terrorists have staged attacks in several European cities. Targets have included public transport, transport hubs, and places frequented by foreigners.
European security services have also disrupted some planned attacks in recent years.
The Italian Government has reported that Italy is a potential target for international terrorist attacks.
Security measures are in place in and around major tourist attractions, including:
To protect yourself from terrorism:
Report suspicious activity or items to the police.
If there's an attack, leave the area as soon as it's safe. Avoid the affected area in case of secondary attacks.
Terrorism is a threat worldwide.
In the event of a natural disaster:
Forest fires often occur during summer, usually from June to September. They tend to happen in heavily forested regions.
Forest fires can be unpredictable and dangerous. They can affect air quality in a way that harms your health.
Monitor the media for updates and follow the advice of local authorities. Visit the Italian Civil Protection authority website for more information.
Storms and flooding
Heavy winter rains often cause widespread flooding and mudslides.
The areas most often affected are:
Flooding and mudslides can result in loss of life, destruction of property and evacuation of inhabitants.
Italy is in an active seismic region and has several earthquakes each year.
Large earthquakes can cause landslides and avalanches. This can result in injuries, death and damage to infrastructure, homes and property.
When travelling in Italy, find out your hotel's earthquake procedure.
If there's been seismic activity in the area you're in or going to, check with your airline or travel provider about disruptions.
Italy has active volcanoes. These include:
Fatalities have occurred from volcanic eruptions.
Get comprehensive travel insurance before you leave.
Your policy needs to cover all overseas medical costs, including medical evacuation. The Australian Government won't pay for these costs.
If you can't afford travel insurance, you can't afford to travel. This applies to everyone, no matter how healthy and fit you are.
If you're not insured, you may have to pay many thousands of dollars up-front for medical care.
Consider your physical and mental health before you travel, especially if you have an existing medical condition.
See your doctor or travel clinic to:
Do this at least eight weeks before you leave.
If you have immediate concerns for your welfare or the welfare of another Australian call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your nearest Australian Embassy, High Commission or Consulate to discuss counselling hotlines and services available in your location.
Not all medication available over the counter or by prescription in Australia is available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.
If you plan to bring medication, check if it's legal in Italy. Take enough legal medication for your trip.
Carry a copy of your prescription or a letter from your doctor stating:
Italy has experienced outbreaks of measles (World Health Organization). Make sure your vaccinations are up to date before you travel.
West Nile virus (WNV) (World Health Organization) cases have been reported. There's no vaccine for it.
To reduce your risk of insect-borne disease:
COVID-19 remains a risk in Italy.
Medical facilities in major cities are of good standard. In regional areas, facilities may be limited.
Reciprocal Health Care Agreement
There's a Reciprocal Health Care Agreement between Australia and Italy.
Under this agreement, you can get care in Italian public medical facilities if:
To access care under this agreement, you must provide your Medicare card and Australian passport.
The Reciprocal Health Care Agreement doesn't replace the need for private travel health insurance.
It also doesn't cover treatment for ongoing health conditions you already had when you arrived.
Private medical care
Private doctors, specialists and diagnostic services will ask you to pay up-front.
Private hospitals generally require a large deposit before they will start treatment.
You're subject to local laws and penalties, including those that appear harsh by Australian standards. Research local laws before travelling, especially for an extended stay.
If you're arrested or jailed, the Australian Government will do what it can to help you under our Consular Services Charter. But we can't get you out of trouble or out of jail.
Penalties for drug offences are severe and can include long jail sentences.
Conduct at tourist spots
Pay attention to signs about conduct around tourist areas in major cities, including Rome and Florence.
Officials may fine you for littering, sitting, eating or drinking on steps and courtyards around churches and public buildings or in public spaces in these cities.
Some cities, including Rome, have banned:
Police have arrested Australians for disturbing the peace under these laws.
It's illegal to:
If you want to take a photo of an official building or military area, check with local authorities first.
The owner will ask you for a photo ID if you use an internet cafe. The law requires them to sight and keep an electronic record of their clients' photo ID.
Some Australian criminal laws still apply when you're overseas. If you break these laws, you may face prosecution in Australia.
Dual nationality is recognised in Italy.
Every country or territory decides who can enter or leave through its borders. For specific information about the evidence you'll need to enter a foreign destination, check with the nearest embassy, consulate or immigration department of the destination you're entering.
Italy is part of the Schengen area with many other European countries. This means you can enter Italy without a visa in some cases.
In other situations, get a visa before you travel.
Entry and exit conditions can change at short notice. Contact the nearest embassy or consulate of Italy for details about visas, currency, customs and quarantine rules.
Entry and transit rules may change at short notice. Read the travel advice for each destination (including transit) and check with the embassy or consulate of that country. Contact your airline or travel provider for the latest update on entry or transit rules before travelling.
Make sure you get a legible entry stamp in your passport. Get this when you enter the Schengen area, including Italy, for the first time.
By law, hotels and motels must give Italian authorities the personal details of their guests. In most cases, this will involve taking a photocopy of your passport.
Permit to stay
You might need to apply for a 'Permit to Stay' (dichiarazione di presenza) if:
Apply for the permit at the local police office (questura) within eight days of arrival.
You'll need a Permit to Stay even if you have a visa. If you don't get a permit, authorities may remove you from Italy.
To work under the Working Holiday Visa program, get the appropriate visa before you arrive.
It can take several months if you try to get residence and work permits after you arrive.
Contact the Italian embassy or consulate in Australia to find out how to get a holiday work permit.
If you plan to stay beyond 90 days, you might also have to register with the police.
Some countries won’t let you enter unless your passport is valid for six months after you plan to leave that country. This can apply even if you’re just transiting or stopping over.
Some foreign governments and airlines apply the rule inconsistently. Travellers can receive conflicting advice from different sources.
You can end up stranded if your passport is not valid for more than six months.
The Australian Government does not set these rules. Check your passport’s expiry date before you travel. If you’re not sure it’ll be valid for long enough, consider getting a new passport.
Lost or stolen passport
Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.
Some people may try to trick you into giving them your passport. Always keep it in a safe place.
If your passport is lost or stolen, tell the Australian Government as soon as possible:
Although Australian passports comply with international standards for sex and gender, we can’t guarantee that a passport showing 'X' in the sex field will be accepted for entry or transit by another country. Contact the nearest embassy, high commission or consulate of your destination before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers.
The official currency of Italy is the euro (EUR).
You must declare amounts over 10,000 euro or equivalent if you're travelling between Italy and any non-European Union (EU) country, including all forms of currency, not just cash.
You don't need to declare cash if you're travelling to or from another EU country.
You'll be fined if you don't declare currency or give incorrect information on entry or exit.
ATMs are widely available across the country. Hotels, restaurants and shops accept international credit cards.
Some venues may require you to follow certain protocols before entering such as wearing a face mask, doing a temperature check or registering contact details.
If you're not a resident, you'll need both:
You must get your IDP before leaving Australia.
You must get an official translator (traduttore giurato) to translate your licence in Italy. Find a list of official translators in the Italian Yellow Pages.
If you take up legal residence (residenza) and stay more than 1 year, you must apply for an Italian licence. Italy doesn't allow you to convert your Australian licence meaning you'll have to take written and driving exams in Italian. You can do the exam in German or French in some cases.
Contact an Italian embassy or consulate to find out about obtaining an Italian driver's licence.
Driving can be dangerous. Driving conditions are disorganised compared to Australia.
By law, you must use headlights on main roads outside urban areas and on highways, including during the day.
On-the-spot fines apply for some minor traffic offences.
Many municipalities have outsourced traffic fine collection to European Municipal Outsourcing (EMO).
Traffic restricted zones
Limits on car access to the city centres exist to help reduce traffic. They are traffic-restricted zones (ZTL). Be aware that:
If you're staying in the centre of an Italian city, ask your hotel or host about traffic restrictions. You can also check the website of the relevant municipality (comune) before you arrive.
Driving in summer and winter
You must use snow tyres or chains in some mountainous regions or areas where snow is common.
Road signs will indicate if they are mandatory.
Authorities may fine you if you don't have the right snow gear for your car.
In summer, only residents can take their cars to the islands of Capri, Ischia and Procida.
Travel by foot
Italy has regular pedestrian fatalities. Drivers often fail to give way to pedestrians, even though they have to under Italian law.
Take care when crossing roads, even at pedestrian crossings.
Check your insurance covers you when using a motorbike, quad bike or similar vehicle.
Always wear a helmet.
Only travel in licensed taxis with signage, roof lights and meters.
Unauthorised taxis don't carry meters and overcharge.
There are frequent strikes that cause delays and cancellations to public transport services. See Safety
In most cities, you must buy bus and train tickets before travelling. You usually can't buy tickets on board a bus or train.
You'll find ticket machines at every metro and major train station.
Pre-paid tickets are available from tobacconists or coffee shops that display the public transport company's logo/name. They are also sometimes available for purchase through a smartphone app.
When catching public transport, validate your ticket:
If you don't, you could get an on-the-spot fine.
DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.
Check Italy's air safety profile with the Aviation Safety Network.
Depending on what you need, contact your:
Fire and rescue services
Call 112 or 115.
Call 112 or 118.
Call 112 or 113.
European Emergency number
Always get a police report when you report a crime.
Your insurer should have a 24-hour emergency number.
Read the Consular Services Charter for what the Australian Government can and can't do to help you overseas.
For consular help, contact:
Australian Embassy Rome
Via Antonio Bosio 5
00161 Rome, Italy
Phone: (+39 06) 85 2721
Fax: (+39 06) 85 272 300
Facebook: Australian Embassy, Italy
Australian Consulate-General Milan
Via Borgogna 2
20122 Milan, Italy
Phone: (+39 02) 7767 4200
Fax: (39 02) 7767 4242
Check the Embassy website for details about opening hours and any temporary closures.
24-hour Consular Emergency Centre
In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:
Be the first to know official government advice when travelling.