English language emergency line
Call 0800 024 111.
Fire
Call 119.
Medical emergencies
Call 119.
Police
Call 110 or contact the nearest police station.
We advise:
Exercise normal safety precautions in Taiwan.
We advise:
Exercise normal safety precautions in Taiwan.
Exercise normal safety precautions in Taiwan.
Exercise normal safety precautions in Taiwan.
Full travel advice: Safety
Full travel advice: Health
Full travel advice: Local laws
Full travel advice: Travel
Full travel advice: Local contacts
Demonstrations happen sometimes but are usually peaceful.
Public protests and events that draw large groups of people can turn violent.
To protect yourself during periods of unrest:
More information:
Crime rates are low, including for petty crime.
Taxi drivers have assaulted some passengers. However, taxis and other rideshare options are usually safe.
Some Australians have become victims of extortion scams. Examples include minor car accidents and claims of sexual assault at nightclubs.
To keep yourself safe:
Card skimming occurs. Keep an eye on your card when making purchases.
Drink spiking can happen anywhere. Be alert, don’t leave your food or drinks alone. Watch when your drink is being mixed. If you feel unwell, tell your friends immediately and get to a safe place. Keep an eye on your friends - if they feel unwell, stay with them. Get medical help if needed.
People have died or become very sick from poisoned drinks overseas. This includes Australians. Methanol is highly toxic. As little as one shot can be fatal. Methanol can be added or accidentally created during poor quality alcohol production. Only drink branded, sealed drinks. Get urgent medical help if you think you’ve been poisoned.
More information:
You could face cyber threats in any country, anyone is a target. Your devices and data can be stolen, especially when using public Wi-Fi, computers, or Bluetooth. Criminals can use stolen information to conduct scams or to resell your personal information.
The Australian Cyber Security Centre has advice on how to protect yourself online.
Social media can also be risky in places with social or political tensions or strict laws. People have been arrested for what they posted online. Check the laws of the destination you’re travelling to and think about what you post on social media. The Australian Government can’t get you out of trouble if you’re accused of breaking the law.
More information:
Kidnapping can happen anywhere, anytime, including in destinations that are typically at lower risk. The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers.
More information:
Terrorism is a threat worldwide. Terrorist attacks could occur anywhere and at any time. Be alert to possible threats, especially in public places. Terrorists may target tourist areas or other places frequented by foreigners and where large crowds may gather.
If there’s a terrorist incident, leave the area if it’s safe to do so and follow the instructions of local authorities.
More information:
Taiwan experiences natural disasters and severe weather, including:
Typhoons happen in the wet or typhoon season from May to November. Flooding and mudslides are common.
The direction and strength of typhoons can change with little warning. In some areas, shelter from a severe typhoon may not be available to everyone.
If a typhoon is approaching, be aware that:
If a typhoon is approaching, local authorities may declare a 'typhoon day' at very short notice. This means businesses may only open for a short time and government offices may close.
The Australian Office in Taipei may close on typhoon days (see 'Local contacts').
Authorities announce a 'typhoon day' on local radio and television stations. This includes International Community Radio Taipei (ICRT), which broadcasts in English.
Updates on typhoons and other severe weather are available from the Taiwan Central Weather Administration. You can also keep up to date by checking:
To prepare yourself in case of a typhoon:
If there's a typhoon or other natural disaster approaching:
Earthquakes often occur and may disrupt city and regional train services. Confirm travel arrangements before travelling. Get advice on travelling to and living in an earthquake-prone region.
If you're planning to travel to Taroko or Hualien, check the road conditions before you travel, as access may be affected by the earthquake that occurred on 3 April 2024.
Tsunamis are a risk because of frequent earthquakes in the region.
For more information check out:
If you're near the coast, move immediately to high ground if advised by local authorities or if you:
Don't wait for official warnings, such as alarms or sirens. Once on high ground, check local media.
Get comprehensive travel insurance before you leave.
It must cover all medical costs overseas, including evacuation. The Australian Government will not pay for these costs.
If you can’t afford travel insurance, you shouldn’t travel. This is true for everyone, even if you are healthy and fit.
If you don’t have insurance, you might have to pay thousands of dollars up front for medical care.
Before you travel, check your policy, make sure:
- you know what activities and medical care your insurance covers, including evacuations
- your insurance covers you for your whole trip, including any stopovers
- you know any exclusions – for example, you might need to pay extra for activities like motorcycling, snow sports or bungee jumping.
More information:
Think about your health before you travel, especially if you have any medical conditions.
See your doctor or a travel clinic to:
- get a basic check-up
- ask if your travel plans might affect your health
- find out what vaccinations you need.
If you're concerned about your mental wellbeing, or someone else's, read more about mental health support overseas.
More information:
Not all medications available in Australia are accessible in other countries. Some medicines may be illegal, even if prescribed by an Australian doctor.
Ensure your medication is legal overseas. Take enough for your whole trip.
Carry a copy of your prescription and a letter from your doctor stating:
- medication names
- your required dosage
- that the medications are for your personal use.
More information:
Some prescription medications are illegal in Taiwan. Authorities may jail or fine you for carrying these medications.
If you plan to take medication, check if it's legal in Taiwan.
Taiwan Customs gives advice on limits and documents you'll need.
Outbreaks of insect-borne illnesses occur, including:
To protect yourself from disease:
Waterborne, foodborne and other infectious diseases are common. Sometimes serious outbreaks occur.
Hand, foot and mouth disease (HFMD) is common. Outbreaks may occur from March or April until October each year.
To protect yourself from illness:
Ask your doctor about health risks and vaccines before you go.
More information:
There’s no agreement between Australia and Taiwan for free healthcare. Tourists must pay for all medical care, even if they need to stay in hospital or be evacuated. This can be very expensive. Make sure your travel insurance covers you. The Australian Government won't pay for these costs.
The standard of medical facilities in public hospitals in major cities is good. However, there are often long waiting times.
The medical system can be confusing. Some hospitals have English-speaking private clinics.
Treatment at private clinics and priority care centres is expensive. You may have to pay up-front for medical and dental services, including for emergency care.
When you travel to another country, you must follow their laws. Even if they seem strict compared to Australia's. Before you go, learn about the local laws in that country.
The Australian Government is limited in how and when we can help if you're arrested overseas. We can't get you out of trouble or out of jail. Understand our limits. Read the Consular Services Charter.
Penalties for drug offences are severe and include life imprisonment and the death penalty.
Carrying certain prescription drugs can result in heavy fines and long jail sentences (see 'Health').
More information:
If you're involved in a legal dispute, you won't be allowed to leave Taiwan until the dispute is settled. This includes minor offences.
You may be detained on arrival if you have an outstanding arrest warrant in Taiwan.
Legal processes can be long. Local authorities won't accept bonds or deposits to guarantee court appearances.
Some Australian laws still apply even if you’re in another country. You could be charged in Australia if you break these laws overseas.
More information:
Taiwan recognises dual nationality. Taiwanese males aged over 18 must do military service. Some exemptions are available to overseas residents, but you should check this before travelling. If you're not exempt, you may have to serve when you arrive.
If you're a Taiwanese-Australian dual national and you're male, check before you travel.
More information:
Each country or territory decides its own entry and exit rules. To find out what you need to enter a destination, ask their embassy, consulate or immigration office.
You must complete a Taiwan Arrival Card (TWAC) within 3 days before you arrive in Taiwan. The TWAC should be submitted online through the Ministry of the Interior National Immigration Agency website. Check the TWAC Taiwan Arrival Card website for information on how to complete and submit the TWAC online. The TWAC is a free service. Be alert to fraudulent websites imitating the TWAC service.
Travellers who have not submitted a TWAC in advance may still be able to scan the QR code and submit the TWAC form on arrival.
Taiwan has a visa-exempt entry scheme for nationals of designated countries, including Australia. Please see Taiwan's Bureau of Consular Affairs website for the visa-exempt entry requirements and restrictions. You cannot enter Taiwan under the visa-exempt entry scheme if you have a criminal record. Taiwan's immigration authorities can refuse entry to people with criminal records or deport them from Taiwan.
You won't need a visa for Taiwan if you meet all these conditions:
In other situations, you'll need to get a visa before you travel.
Australians can use Taiwan's e-Gate service. To register for e-Gate, visit the e-Gate Enrolment Counters at the airport, located next to the e-Gate lanes at passport control. The registration is valid until 6 months before your passport's expiry date, until you renew your passport, or until you obtain an Alien Resident Card (ARC) in Taiwan. You'll need then to register each trip online to use the gates. More information is available at the e-Gate Enrolment System website.
Working holiday-makers (WHM) must apply for the WHM visa before arriving. WHM visas are also valid as a work permit.
Entry and exit conditions can change. Contact the Taipei Economic and Cultural Office (TECO) for details about visas, currency, customs and quarantine rules.
More information:
International transits are permitted at Taiwan's airports. Refer to Taoyuan International Airport or contact your airline or travel agent for more information on transiting Taiwan.
You'll be screened for high body temperature when you arrive. This is to guard against pandemics such as COVID-19, SARS and bird flu (avian influenza). Depending on your results, you may need more medical tests.
If you plan to take prescription or non-prescription medicines with you, check the Taiwan Customs website before you travel (see 'Health').
If you're planning to work, you need to get a work permit before you start paid or unpaid work. Work permits are usually arranged in Taiwan through your employer.
If you work without a work permit or WHM visa, authorities could fine or deport you.
More information:
Many countries require your passport to be valid for at least 6 months before entering or departing. This includes for transit.
If your passport expires too soon, you might not be able to travel.
The Australian Government doesn’t make these rules. Check your passport’s expiry date before you go. If you’re not sure, it’s a good idea to get a new passport.
Your passport is valuable and can be used by others to commit crimes.
Don’t let anyone trick you into giving it to them. Always keep it in a safe place.
If your passport is lost or stolen, tell the Australian Government:
- In Australia: contact the Australian Passport Information Service.
- Overseas: contact the nearest Australian embassy or consulate.
Australian passports comply with international standards for sex and gender. If your passport has an 'X' in the sex field, we can’t guarantee your entry or transit to other countries. Ask the embassy or consulate of your destinations if they’ll accept your passport with an 'X' gender marker. Check all transit destinations too.
More information:
The local currency is the New Taiwan Dollar (NTD).
Declare amounts over USD10,000 or equivalent.
ATMs are widely available in cities and provincial centres.
International credit cards are usually accepted in hotels, restaurants and higher-end shops, especially in cities and larger towns.
If you plan to drive in Taiwan, you must get an International Driving Permit (IDP) before you arrive.
You can drive for up to 30 days with an IDP and a current Australian licence (digital driver's licences may not be accepted).
If you plan to stay longer, apply for an extension at the nearest motor vehicle office in Taiwan.
Check Taiwan’s Highway Bureau for information on how to apply for a Taiwanese Driver's Licence.
Roads and vehicles are well maintained but scooters and motorcycles often weave in and out of traffic, and vehicles might not stop at pedestrian crossings. Look before stepping onto the road.
Heavy rain and typhoons can lead to landslides and road blockages.
Mountain roads are usually winding and narrow. Travellers have been injured in bus accidents on these roads.
To stay safe:
More information:
You need a motorcycle licence, either Taiwanese or international, to hire a motorcycle.
Check if your travel insurance policy covers you when riding a motorcycle.
Always wear a helmet.
Taxis and other rideshare options are usually safe. However, there have been instances of drivers assaulting passengers.
To minimise risk, use:
Permits may be required for entering mountains in Taiwan. Ensure the phone location mode (GPS) on the mobile device is turned on. If you get lost in the mountains, dial 119 and follow the instructions to send your location. Alternatively, you can report the location number shown on a blue plate of the nearest electricity pole.
Taiwan has well-developed rail and bus services.
Petty crime happens, so take care of your belongings.
More information:
Some cruise lines stopover in Taiwan.
More information:
DFAT doesn’t give advice about how safe different airlines or flight paths are.
Safety risks and weather events may cause flight delays and cancellations. Contact your travel agent or airline to confirm your plans.
Check Taiwan's air safety profile with the Aviation Safety Network.
More information:
Depending on what you need, contact your:
Call 119.
Call 119.
Call 110 or contact the nearest police station.
Always get a police report when you report a crime.
Your insurer may have a 24-hour emergency number.
Call 1990.
The Australian Government aims to provide high quality consular assistance. There are limits to what we can do. Read the Consular Services Charter to understand how we can assist you overseas.
For consular help, contact the Australian Office in Taipei.
27th and 28th Floor, President International Tower
9-11 Song Gao Road, Xinyi District
Taipei, 110
Phone: (+886 2) 8725 4100
Fax: (+886 2) 8789 9599
Website: australia.org.tw
Email: consular.taipei@dfat.gov.au
Facebook: facebook.com/australianofficetaipei
X: twitter.com/AusOfficeTPE
Check the Australian Office in Taipei website for details about opening hours and any temporary closures.
In a consular emergency, if you can't contact the Australian Office, call the 24-hour Consular Emergency Centre on:
Be the first to know official government advice when travelling.