Indonesia

The terrorist threat in Indonesia is ongoing. Attacks could happen anywhere and anytime, including in tourist locations. 

Take official warnings seriously and follow the advice of local authorities. Remain respectful of religious and local customs.

Indonesian authorities continue to investigate and disrupt terrorist groups in Indonesia, including Bali.

Terrorist attacks are motivated by extreme beliefs. Both local grievances as well as events in other parts of the world could motivate extremists in Indonesia towards violence.

Recent terrorist attacks

In December 2022, an explosion occurred at a police station in Bandung, Jawa Barat, killing 2 and injuring 11.

In March 2021, 2 suicide bombers attacked a church in Makassar, injuring dozens.

In the past, police have said that terrorist suspects remain at large and may seek Western targets.

Indonesian security agencies continue to conduct operations against terrorist groups.

Terrorists in Indonesia may carry out small-scale violent attacks with little or no warning.

Be alert in places of worship, especially during periods of religious significance.

Terrorists have previously targeted places of worship in:

• Makassar
• Surabaya
• Solo
• Poso

As well as places of worship, other possible targets by terrorists include:

• Indonesian government facilities, premises and symbols associated with the Indonesian Government
• police stations and checkpoints
• bars, nightclubs, cafes and restaurants
• hotels
• cinemas and theatres
• shopping centres, public transport and transport hubs
• airports and airlines
• clubs, including sporting clubs
• tourist areas and attractions, tour buses and tour groups
• outdoor recreation events

Supporters have committed additional acts of violence in response to high-profile extremists being detained or killed.

To protect yourself during a terrorist attack:

• leave the area as soon as it's safe
• follow the advice of local authorities
• don't gather in a group after an attack
• don't gather in a group if you're evacuated from a building

Security remains at a high level at:

• the Australian Embassy in Jakarta
• the Consulates-General in Bali, Makassar and Surabaya

More information:

• Terrorism

Most events are announced before they happen; however, protests may occur with little or no notice.

Protests and events are often held near major government buildings and embassies in Jakarta, including the Australian Embassy.

Protests may also occur at any of Australia's Consulates-General in Surabaya, Bali and Makassar, at government buildings, or the offices of international organisations in Indonesia.

You can expect traffic delays and restricted access to locations if there are protests.

Phone or email ahead for an appointment before going to the Embassy or the Consulates-General (see Local contacts).

Demonstrations and acts of violence can happen when courts try and sentence extremists.

Conflict between different communities can sometimes occur, including in the provinces of Papua, Papua Pegunungan, Papua Tengah and Papua Selatan. Our ability to provide consular support in these provinces is limited.

Local violence can also be directed at minority groups in other parts of Indonesia, including in Java.

If you're found to endanger security or public order, you may be prosecuted under Indonesia's Immigration laws, which may result in imprisonment or deportation.

To protect yourself from possible violence:

• avoid protests and demonstrations
• monitor local media for the latest security updates
• plan your activities to avoid potential unrest on significant dates
• be prepared to change your travel plans

More information:

• Demonstrations and civil unrest

Armed conflict

The provinces of Papua, Papua Pegunungan, Papua Tengah and Papua Selatan experience regular violent clashes involving armed groups, civilians, Indonesian police, and the military. Armed groups have stated that they are targeting foreigners, including Australians. Our ability to provide consular support in these provinces is limited.

Many people have been killed and injured in clashes. This includes members of security forces, armed groups and civilians. Violent attacks have occurred in several areas of these provinces, including in and around Jayapura. There's a risk of more attacks.

In February 2023, a riot broke out in Wamena, Papua Pegunungan Province, when a crowd attacked Indonesian security personnel following the arrest of two people accused of child kidnapping. 12 civilians and rioters were killed.

Violent attacks have occurred around the Freeport Mine in Papua Tengah Province.

Armed groups have:

• killed a New Zealand helicopter pilot in Mimika, Papua Tengah Province
• taken a New Zealand pilot hostage in Paro, Papua Pegunungan Province
• shot at aircraft, including commercial planes, at Beoga airport in Papua Tengah Province and Nop Goliat Dekai airport in Papua Pegunungan Province
• killed people in attacks, including one Australian
• attacked vehicles using the road between Grasberg and Timika
• killed people in violent attacks in Puncak Jaya District, Papua Tengah Province

More attacks are possible and could target infrastructure and national institutions

A range of crimes, including violent crime, occur in Indonesia. Crimes can happen in popular tourist locations in Bali.

To protect yourself from crime:

• be aware of your surroundings
• be alert in crowds
• understand the potential crime risks

Theft

Theft, robbery and bag and phone snatching have occurred. These crimes can sometimes involve violence. Opportunistic crime such as pickpocketing occurs.

Be careful of thieves:

• on motorcycles targeting pedestrians
• in upmarket shopping malls
• in crowded public transport
• at traffic lights targeting people in stopped cars
• at bars and nightclubs
• when entering accommodation, including villas in Bali

Keep bags and valuables out of sight in vehicles.

If you're travelling on foot, walk:

• on footpaths
• away from the curb
• with your bag held away from traffic

Sexual assault

If you're a victim of sexual assault:

• seek immediate medical assistance. If you have any doubts about seeking medical assistance after a sexual assault, contact your nearest Australian Embassy or Consulate in Indonesia (see Local contacts) as quickly as possible.
• make a full statement to local police, where the incident has occured, so they can conduct a criminal investigation. Local police will only investigate a crime that has been reported in person. You may wish to seek consular help before you visit the police station. Contact your nearest Australian Embassy or Consulate (see Local contacts).

Your sworn statement, or statements by witnesses, can be used as evidence in criminal court proceedings. In some cases, you may be asked to return to Indonesia for the case to progress. 

Counselling support

Should you wish to speak to a counsellor, you can call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your nearest Australian Embassy or Consulate (see Local contacts). They can connect you to counselling hotlines and services.

More information:

• Reducing the risk of sexual assault

Bars and nightclubs

Be alert in bars and nightclubs to the potential risks around drink spiking and methanol poisoning through consuming alcoholic drinks. Drink-spiking and snatching of valuables may occur if you're not alert. Cases of drink poisoning have been reported in Indonesia, including in Bali and Lombok.

Don't leave food or drinks unattended. See our advice on Partying safely while overseas.

Drinks may be contaminated with drugs or toxic substances. See Health.

Never accept drinks, food, gum, cigarettes, vapes or e-cigarettes from people you've just met.

More information:

• Partying safely

Credit card and ATM fraud

Credit card, online banking and ATM fraud occurs in Indonesia.

Check your bank statements regularly and avoid using public Wi-Fi networks for banking, uploading or accessing personal information.

Make sure your bank doesn't block your cards. Before you travel, notify your bank you'll be visiting Indonesia and ensure your phone number and accounts work overseas.

Never let your card out of your sight. This includes when you pay in restaurants.

Shield your PIN from sight.

Some vendors, including at ATMs, install hidden cameras and use card skimmers. Use authorised ATMs and, if in doubt, visit a bank branch with an ATM.

Don’t click on unknown links in WhatsApp or mobile phone text messages, particularly if your phone is linked to mobile banking.

Use authorised ATMs at controlled and secure places, such as:

• banks
• shops
• shopping centres

Scams and confidence tricks

Beware of scams and confidence tricks.

Only exchange money at authorised money changers. Authorised money changers can also be found on the Bali Foreign Exchange website. Unauthorised money changers have been known to scam foreign tourists in Bali and elsewhere.

All types of gambling are illegal in Indonesia.

Australians have lost large sums of money in card game scams run by organised gambling gangs, particularly in Bali. See Local laws.

Some tourists have been robbed or planted with drugs after taking new acquaintances back to their hotel rooms. In some cases, their drinks were spiked.

Legal disputes over the purchase of real estate are common, including in Bali, involving:

• land
• houses
• holiday clubs and resorts
• businesses
• timeshare schemes

Before entering into an agreement or providing financial details:

• thoroughly research the proposal
• get legal advice and know your rights, especially before you sign any documents
• ensure your investment or agreement is legal and legally enforceable in Indonesia

Using taxis

Only use licensed, official metered taxis or official ride-hailing services that use app-tracking meters and have official contact details. Ensure your driver is using a map when driving. 

Crimes involving unregistered taxis include:

• taxis departing before the passenger can take their baggage from the vehicle
• taxi drivers robbing or temporarily holding passengers, including in urban areas
• taxi drivers forcing passengers to withdraw money at ATMs before releasing them
• taxi drivers not using or following the map
• assault committed against passengers

Lone female travellers are at higher risk of crime.

If you're in an incident involving a taxi, leave the taxi and the immediate area if it's safe to do so. Report the incident to the taxi provider or local authorities immediately.

To protect yourself from overcharging and scams:

• only travel in licensed taxis with signage, a "taxi" roof sign and working meters
• ensure the driver's identification card is visible
• book via your phone, on an official taxi company mobile app, from inside an airport, or at stands at major hotels
• don't accept just any taxi at arrival terminals in airports or seaports. Check they're an official metered taxi before you get in

See Travel.

Cyber security

You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you're connecting to public Wi-Fi, using or connecting to shared or public computers, or to Bluetooth. Cyber security standards may not be the same as they are in Australia.

Social media can also be risky in destinations where there are social or political tensions, or laws that may seem unreasonable by Australian standards. Travellers have been arrested for things they have said on social media. Don't comment on local or political events on your social media.

More information:

• Cyber security when travelling overseas

Be alert to the potential risks around drink spiking and methanol poisoning through consuming alcoholic drinks. See our advice on partying safely while overseas. 

Cases of drink poisoning have been reported in Bali and Lombok.

People have been poisoned by alcoholic drinks contaminated with harmful substances, including methanol and arak (a traditional rice-based spirit). Indonesian citizens and foreigners, including Australians, have died or become seriously ill from poisoned drinks. Symptoms of methanol poisoning can be similar to drinking too much. However, they are usually stronger.

Methanol can be used in unregulated alcohol production to lower costs. Methanol is highly toxic. As little as one shot can be fatal. Act quickly if you suspect you or someone you're travelling with has been poisoned. Urgent medical attention could save your life or save you from permanent disability. Report suspected cases of methanol poisoning to the Indonesian police.

• be careful drinking cocktails and drinks made with spirits
• drink only at reputable licensed premises
• avoid home-made alcoholic drinks
• Labels on bottles aren't always accurate.

Contaminated drinks have included:

• local spirits
• spirit-based drinks, such as cocktails
• brand name alcohol

Get urgent medical attention if you think you or someone else has been drugged.

More information

• Partying safely while overseas

Kidnapping occurs across the world with political, ideological and criminal motives. Foreigners, including Australians, have been kidnapped overseas while travelling. Kidnaps can happen anywhere, anytime, including destinations that are typically at lower risk. 

Kidnapping for ransom is a risk in Indonesia. This includes foreign nationals and expatriates working for international companies. The risk of kidnapping is higher in the provinces of Papua (Papua), Papua Highlands (Papua Pegunungan), Central Papua (Papua Tengah) and South Papua (Papua Selatan).

On 5 August 2024, a New Zealand helicopter pilot was killed by an armed group in Alama District, Mimika Regency, Papua Tengah Province. In February 2023, a New Zealand pilot was taken hostage by an armed group in Paro, Papua Pegunungan Province.

The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers. Paying a ransom to terrorist groups will likely break Australian counter-terrorism financing laws.

More information:

• Kidnapping

Many businesses don't follow safety and maintenance standards. This includes transport and tour operators, water sports providers, hotels, restaurants and shops.

It may affect adventure activities, such as:

• bungee jumping
• skydiving
• parasailing
• paragliding
• rafting
• scuba diving and snorkelling
• surfing
• boat rides
• chairlift or gondola rides

In the past, Australians have been seriously injured or died while participating in adventure activities. If you require intensive care medical treatment, emergency surgery or medical evacuation. The Australian Government won't pay for these costs.

If you plan to do an adventure activity:

• check if your travel insurance policy covers it
• ask about safety, search and rescue procedures before you accept and pay for an activity
• ask about and insist on minimum safety requirements
• always use available safety gear, such as life jackets or seatbelts
• check with your travel provider on vessel capacity limits before embarking on sea, land or air travel
• check weather and ocean conditions, and whether the vessel has had any mechanical issues, on the day and before continuing with water activities or sea travel
• check where the nearest medical facilities are

If proper safety equipment isn't available or you're unsure of the provider's safety or maintenance procedures, use another provider or don't undertake the activity.

Trekking and climbing

Some mountain treks suit only experienced climbers. Travel with a guide and check the level of difficulty beforehand.

Many trekking options may be on or around an active volcano. Many of Indonesia's volcanoes are active and can erupt without warning. Volcanic and seismic activity may continue for some time. Adhere to exclusion zones around volcanoes, which can change at short notice, and follow the advice of local authorities. If you're planning to travel to an area near an active volcano, check with local authorities before climbing and visit:

• Bureau of Meteorology Volcanic Ash Advisory Centre
• MAGMA Indonesia (Bahasa Indonesia) for daily updates on status and alert levels
• National Disaster Management Authority (BNPB) (Bahasa Indonesia)
• Global Disaster Alert and Coordination System

Swimming safety

Australians have drowned in coastal areas, due to rough seas and strong rip currents in including at popular beaches in Bali, Lombok, the Gili Islands, Labuan Bajo and Raja Ampat. 

Swimming conditions can vary and change rapidly. Before you dive into the water be informed: 

• Rip currents in Indonesian waters can be dangerous. They are responsible for several drownings of Australian tourists each year.
• Most beaches do not have lifeguards or warnings about unsafe conditions.
• Local beach rescue services may not be of the same standard as in Australia.
• There have been instances of boats colliding with people swimming, snorkelling or scuba diving.
• Saltwater crocodiles are in rivers throughout Indonesia. Avoid swimming around river estuaries and seek local advice in other locations. 

If you plan to spend time in or on the water:

• regularly check weather reports as sea conditions can change rapidly
• take warnings seriously
• check media and local sources for information about potential dangers
• speak to your travel provider about safety equipment and weather conditions before continuing with planned activities
• take a friend or family member with you when you undertake swimming or water activities
• be careful when swimming, snorkelling or scuba diving near motor-powered boats or where there is frequent passage of boats
• ensure you have travel insurance and that your policy covers you for planned activities

Indonesia experiences natural disasters and severe weather, including:

• floods
• landslides and mudslides
• volcanic eruptions
• earthquakes
• smoke haze
• storms resulting in turbulent sea conditions
• tsunamis and high wave events

If there's a natural disaster or severe weather:

• always carry your passport in a waterproof bag
• keep in contact with family and friends
• check the media and local sources for information
• follow the advice of local authorities
• don't undertake sea, land or air travel if it's not safe to do so

More information:

• Indonesian Meteorology, Climatology and Geophysics Agency (BMKG)
• BMKG Multi-Hazard Early Warning System app (English and Bahasa Indonesia)
• Global Disaster Alert and Coordination System

Floods and mudslides

Floods, landslides and mudslides occur regularly during the wet season, which usually runs from October to April. However, the wet season can be different in Eastern Indonesia, which runs from April to August. Some severe weather events result in injury, displacement, death or damaged infrastructure.

Heavy rains can cause significant flooding in urban areas, including the greater Jakarta region, causing disruption to transportation. Monitor the local media for updates.

Walking and driving in flooded areas can be dangerous. Flood waters may hide uncovered drainage ditches.

Volcanoes

Volcanic activity may escalate with little or no notice, leading to flight disruptions and airport closures, including in surrounding provinces. Contact your airline for the latest flight information. 

There are over 120 volcanoes in Indonesia. 76 of them are active volcanoes and could erupt at any time.

Volcanic alert levels and exclusion zones may rise quickly. You may be ordered to evacuate at short notice. Volcanic activity can disrupt domestic and international flights. There are 4 volcano alert levels in Indonesia; 1 - normal, 2 - advisory, 3 - watch, 4 - warning.

Before you travel to areas that are prone to volcanic activity, monitor the media and ensure you read the Indonesian Government's latest advice on current volcanic activity, including:

• Volcanic Activity Report by Indonesia's Multiplatform Application for Geohazard Mitigation and Assessment (MAGMA) (Bahasa Indonesia)
• Volcano Activity and Observatory Notices (English and Bahasa Indonesia)
• MAGMA Indonesia Map of Latest Volcano Levels and Climate Information (Bahasa Indonesia)
• National Disaster Management Authority (BNPB) (Bahasa Indonesia)
• Bureau of Meteorology's Volcanic Ash Advisory Centre

If there's volcanic activity:

• avoid the area
• take official warnings seriously and adhere to exclusion zones
• follow the instructions and advice of local authorities
• follow evacuation orders
• read our advice on Volcanic eruptions while travelling

Volcanic ash can cause breathing difficulties. The risk is higher for people with chronic respiratory illnesses, including:

• asthma
• bronchitis
• emphysema

Recent and frequent volcanic activity has included:

• Mount Ibu in North Maluku (Maluku Utara) Province
• Mount Ile Lewetolok in East Nusa Tenggara (Nusa Tenggara Timur) Province
• Mount Lewotobi Laki Laki in East Flores Regency, Nusa Tenggara Timur Province
• Mount Marapi in West Sumatra (Sumatra Barat) Province
• Mount Anak Krakatau in Lampung Province
• Mount Merapi between the provinces of Central Java (Jawa Tengah) and the Special Region of Yogyakarta (Daerah Istimewa Yogyakarta)
• Mt Dukono in North Sulawesi (Sulawesi Utara) Province
• Mt Ruang in Sulawesi Utara Province
• Mount Semeru, near Malang, East Java (Jawa Timur) Province
• Mount Agung in Bali Province
• Mount Sinabung in North Sumatra (Sumatra Utara) Province

Some trekking routes are on or near active volcanoes, including Mount Agung and Mount Batur in Bali, Mount Marapi in Sumatra Barat, Mount Merapi near Yogyakarta, Mount Rinjani in Lombok, Mount Bromo and Mount Ijen in Jawa Timur. See 'Trekking and climbing'.

If you're planning to travel to an area near an active volcano, make sure you have comprehensive travel insurance and check if any restrictions apply.

If a volcanic eruption occurs:

• make a backup plan in case you're affected
• contact your airline or travel insurer to confirm flight schedules and get help
• keep in touch with family and friends
• read our advice on Volcanic eruptions while travelling

More information:

• See practical advice and information about volcanic eruptions (US CDC)
• See worldwide volcanic activity reports in real-time (GDACS)

Earthquakes

Indonesia is in an active earthquake region. It has a high level of earthquake activity, that sometimes triggers tsunamis.

There are approximately 4,000 earthquakes across Indonesia every year. Around 70 to 100 of these are over 5.5 magnitude.

Earthquakes can cause death, injury and significant damage to infrastructure.

Strong earthquakes can occur anywhere in Indonesia. They are less common in Kalimantan and south-west Sulawesi.

To stay safe during an earthquake:

• know the emergency plans at your accommodation
• follow the instructions and advice of local authorities
• follow evacuation orders
• take precautions to avoid exposure to debris and hazardous materials, including asbestos

More information:

• MAGMA Indonesia (Bahasa Indonesia)
• Indonesia's Meteorology, Climatology and Geophysics Agency (Bahasa Indonesia) or BMKG Multi-Hazard Early Warning System app (English and Indonesia)
• Indonesia's Centre for Volcanology and Geological Disaster Mitigation (Bahasa Indonesia)
• US Federal Emergency Management Agency advice on what to do before, during and after an earthquake (English)

Forest fires and smoke haze

During the dry season in April to November, widespread forest fires can cause smoke haze resulting in poor air quality across parts of Indonesia, particularly the Riau Islands, central Sumatra and Kalimantan.

Smoke haze could affect your health and travel plans.

Keep up to date with local information and seek medical advice on appropriate precautions.

More information:

• ASEAN Regional Haze Situation
• read our advice on Bushfires

Tsunamis and high wave events

The Indian and Pacific Oceans experience more frequent, large and destructive tsunamis than other parts of the world.

There are many large earthquakes along major tectonic plate boundaries and ocean trenches.

High wave events can happen throughout coastal regions and between islands. They're caused by strong weather conditions and storms.

If you plan to surf, undertake water activities or travel by sea, check local conditions regularly.

If there’s a tsunami or high wave event: 

• know the emergency plans at your accommodation
• follow the instructions and advice of local authorities
• don't travel by sea if it's not safe to do so
• follow evacuation orders

More information:

• Indonesia Tsunami Early Warning Centre issues warnings when a potential tsunami with significant impact is expected
• Indonesia's Meteorology, Climatology and Geophysics Agency with the latest list of earthquakes with a magnitude greater than 5.0 on the Richter scale (Bahasa Indonesia) or BMKG Multi-Hazard Early Warning System app (English and Bahasa Indonesia)
• Indonesia's Centre for Volcanology and Geological Disaster Mitigation (Bahasa Indonesia)
• US Federal Emergency Management Agency page on what to do before, during and after an earthquake

Piracy occurs in the coastal areas of Indonesia.

The International Maritime Bureau (IMB) issues weekly piracy reports.

If you decide to travel by boat in these regions:

• check IMB piracy reports
• get local advice
• arrange security measures

More information:

• Travelling by boat
• Going on a cruise
• International Maritime Bureau (IMB)

Get comprehensive travel insurance before you leave. 

Your policy needs to cover all overseas medical costs, including emergency treatment and medical evacuation. The Australian Government won't pay for these costs.

If you can't afford travel insurance, you can't afford to travel. This applies to everyone, no matter how healthy and fit you are.

If you're not insured, you may have to pay many thousands of dollars up-front for medical care.

Before you travel, confirm:

• what activities and care your policy covers
• that your insurance covers you for the whole time you'll be away, including on all forms of transport you plan to take
• whether it covers medical evacuation in the event of hospitalisation or injury
• any exclusions to your policy

Consider your physical and mental health before you travel, especially if you have an existing medical condition. 

See your doctor or travel clinic to:

• have a basic health check-up
• ask if your travel plans may affect your health
• plan any vaccinations you need

Do this at least 8 weeks before you leave.

If you have immediate concerns for your welfare or the welfare of another Australian, call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your nearest Australian Embassy, High Commission or Consulate to discuss counselling hotlines and services available in your location.

More information:

• General health advice
• Healthy holiday tips (Healthdirect Australia)

Not all medication available over the counter or by prescription in Australia is available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.

Some drugs used to treat attention deficit hyperactivity disorder (ADHD) are illegal in Indonesia.

If you plan to bring over-the-counter or prescription medication, check if it's legal in Indonesia by visiting the Indonesian Embassy in Canberra advice on bringing prescription medication to Indonesia and contacting the Indonesian Embassy in Canberra well in advance of your planned travel. Take just enough legal medicine for the duration of your stay, and carry it in its original packaging with a receipt from your pharmacy.

Carry a copy of your prescription and a letter from your doctor stating:

• details of your medical condition
• what the medicine is
• your required dosage
• that it's for medical treatment or use, and for your personal use only

On arrival in Indonesia, you may be asked to complete an Indonesian Food and Drug Authority form outlining your prescription medication. An example of the form and information that could be requested is found on pages 15 and 16 (Bahasa Indonesia and English translation).

If you're caught with illegal medicine, you could face detention, fines or harsher penalties. You could face charges even if an Australian doctor prescribed the medication.

Purchasing prescription medication online in Indonesia without an Indonesian prescription is illegal. Ensure you provide a valid prescription from an Indonesian doctor before purchasing prescription medication and confirm that it's accepted by the seller prior to your purchase. Authorities monitor the delivery of illegal medication from overseas and within Indonesia.

Read the Indonesian Embassy in Canberra's advice on bringing prescription medication to Indonesia or seek advice from the Indonesian Embassy in Canberra before you travel.

Medicinal cannabis and cannabis-based products

Cannabis-based products such as cannabis oil and creams, hemp, CBD, THC, hash and edibles, including for medicinal purposes, remain illegal in Indonesia. A medical prescription does not make it legal. If you take such products to Indonesia or purchase or use them in Indonesia, you can be arrested and face imprisonment, fines, deportation or the death penalty.

More information:

• Medications

Mpox

To prevent the entry of new variants of Mpox to Indonesia, all travellers arriving at international ports in Indonesia are required to complete an electronic health declaration form called the SATUSEHAT Health Pass. 

You can complete the form online before you check-in for your flight to Indonesia. After completing the form, a barcode containing your health and travel history will appear. Indonesian authorities will scan the barcode on arrival in Indonesia. Save your barcode or bring a printed copy with you, to ensure authorities can scan it on arrival. If you have Mpox symptoms you may be referred to a hospital for treatment on arrival. 

More information:

• SATUSEHAT Health Pass

Critical care for Australians who become seriously ill, including in Bali, is significantly below the standard available in Australia. Medical evacuation may not be possible.

The Australian Government cannot guarantee your access to hospitals and other health services in Indonesia. 

Medical evacuation to Australia for medical conditions, is possible but is very expensive and may not be covered by travel insurance. Check your policy before you travel.

Liquid/syrup medication

In 2023, there were cases of Atypical Progressive Acute Kidney Injury (AKI) in children related to the use of contaminated liquid/syrup medication, including commonly used medications containing paracetamol and cough syrups. The purchase of liquid/syrup medication, especially for children, should be avoided.

Insect-borne illnesses

Insect-borne illnesses are common throughout the year.

To protect yourself from disease:

• research your destination
• ask locals for advice
• make sure your accommodation is mosquito-proof
• use insect repellent
• wear long, loose, light-coloured clothing

Dengue

Dengue occurs throughout Indonesia, including Bali, Jakarta and other major cities. Australian health authorities have reported a recent increase in dengue infections in people returning from Bali. This includes people returning from popular tourist regions.

Dengue is common during the rainy season. To protect yourself:

• Take care to avoid mosquito bites at all times. Be extra cautious during early mornings and late afternoons. This is when mosquitoes are most active
• Avoid areas with a lot of mosquitoes. For example, near stagnant water
• Wear long, loose, light-coloured clothing and closed shoes
• Use insect repellent. If you use both sunscreen and repellent, apply the sunscreen first
• Sleep under a bed net treated with insecticide
• Keep doors and windows closed if they don't have insect screens
• Ask for hotel rooms to be sprayed if you notice mosquitoes inside

Consult your travel doctor for further information on available vaccines and their suitability for your individual circumstances.

Zika virus

Zika virus can occur in Indonesia.

Protect yourself from mosquito bites.

The Australian Department of Health and Aged Care advises pregnant women to:

• discuss any travel plans with their doctor
• consider deferring non-essential travel to affected areas

Malaria

Malaria transmission occurs in rural areas, including, but not limited to, the provinces of Papua, Papua Barat, Nusa Tenggara Timur, Nusa Tenggara Barat, Kalimantan and Sulawesi.

Consult your travel doctor for further information regarding your itinerary and consider taking medicine to prevent malaria.

Japanese encephalitis and filariasis

Japanese encephalitis and filariasis occur in Indonesia, especially in rural agricultural areas.

Japanese encephalitis has been present in Australian travellers returning from Indonesia, including Bali.

Vaccination is recommended for certain groups of travellers. 

More information:

• Infectious diseases

Drink poisoning

People have been poisoned by alcoholic drinks contaminated with harmful substances, including methanol and arak (a traditional rice-based spirit). Indonesian citizens and foreigners, including Australians, have died or become seriously ill from poisoned drinks.

Be alert to the potential risks around drink spiking and methanol poisoning through consuming alcoholic drinks. Don't leave food or drinks unattended. See our advice on partying safely while overseas.

Cases of drink poisoning have been reported in Bali and Lombok.

Contaminated drinks have included:

• local spirits
• spirit-based drinks, such as cocktails
• brand name alcohol

To protect yourself from drink poisoning:

• consider the risks when drinking alcoholic beverages
• be careful drinking cocktails and drinks made with spirits
• drink only at reputable licensed premises
• avoid home-made alcoholic drinks

Labels on bottles aren't always accurate.

Methanol can be used in unregulated alcohol production to lower costs. Methanol is highly toxic. As little as one shot can be fatal. Act quickly if you suspect you or someone you're travelling with has been poisoned. Urgent medical attention could save your life or save you from permanent disability. Report suspected cases of methanol poisoning to the police.

Symptoms of methanol poisoning can be similar to drinking too much. However, they are usually stronger.

Symptoms of methanol poisoning include:

• fatigue
• headaches
• nausea
• vision problems

Vision problems may include:

• blindness, blurred or snowfield vision
• changes in colour perception
• difficulty looking at bright lights
• dilated pupils
• flashes of light
• tunnel vision

If you suspect that you or someone you're travelling with may have been poisoned, act quickly. Urgent medical attention could save your life or save you from permanent disability.

Report suspected cases of methanol poisoning to the Indonesian police.

More information:

• Partying safely while overseas

Magic mushrooms

Don't consume magic mushrooms. They're illegal.

Australians have become sick or injured after taking magic mushrooms.

Australians have been in trouble with local police after taking magic mushrooms, particularly in Bali.

Magic mushrooms can cause major health problems, including:

• anxiety
• erratic behaviour
• psychosis
• severe hallucinations

Rabies

Rabies is present and is a risk throughout Indonesia, including at tourist destinations. Rabies is 100% fatal. It is mainly transmitted by dogs, cats and monkeys, but can be transmitted by sea and land mammals. 

To protect yourself from rabies:

• get vaccinated prior to travel
• avoid direct contact with dogs
• don't feed or touch animals
• avoid contact with other animals, including bats and monkeys

Talk to your doctor about getting a pre-exposure rabies vaccination. 

If bitten or scratched by an animal:

• immediately use soap and water to wash the wound thoroughly for 15 minutes
• seek urgent medical attention

Rabies treatment in Indonesia may be limited. The rabies vaccine is not available everywhere in Indonesia, and rabies immunoglobulin is generally not available at all to treat rabies if you contract it. If you're bitten, you may need to return to Australia or travel to another country for immediate treatment.

You're at risk of contracting rabies if you visit a market where live animals and fresh food are sold because:

• live rabies-positive dogs may be present
• rabies-positive dog meat may be sold as food

Selling dog meat for human consumption is a breach of government disease control regulations.

Avoid contact with monkeys, even in places where you're encouraged to interact with them. This includes:

• popular markets
• tourist destinations
• sanctuaries
• forests

Legionnaires' disease

Cases of Legionnaires' disease have been reported in people who have travelled to Bali. Travellers who are unwell with flu-like symptoms within 10 days of returning from Bali are advised to consult their doctor.

More information:

• Legionnaires' disease warning for Bali travellers (Western Australian Government Department of Health)
• Legionnaires’ disease (Better Health Channel, Victorian Government Department of Health)
• Legionnaires' disease (World Health Organization)

Polio

Cases of poliovirus (type 1) have been reported in the provinces of Papua, Papua Pegunungan, Papua Tengah and Papua Selatan. Poliovirus (type 2) cases have been reported in the provinces of Aceh, East, West and Central Java. There may be unreported cases in other provinces in Indonesia.

Ensure that you're vaccinated against polio.

More information:

• Factsheet on poliovirus types (World Health Organization)
• Health emergencies information for Indonesia (World Health Organization)

Measles

Periodic outbreaks of measles continue to be reported in Indonesia, including Bali.

You need 2 doses of vaccine 4 weeks apart to be fully vaccinated against measles.

If you have symptoms of measles, seek medical attention.

Measles is highly infectious. Call before attending a healthcare facility.

HIV/AIDS

HIV/AIDS is a risk for travellers. Take steps to reduce your risk of exposure to the virus. PrEP medications (to treat HIV/AIDS) are generally not available in Indonesia.

Other health risks

Waterborne, foodborne, parasitic and other infectious diseases are widespread. These include:

• cholera
• hepatitis
• tuberculosis
• typhoid
• COVID-19

Serious outbreaks sometimes occur.

To protect yourself from illness:

• boil drinking water or drink bottled water
• avoid ice cubes
• avoid raw food, such as salads

To minimise the risk of food poisoning, only eat meat from reputable suppliers.

Seek urgent medical attention if you suspect food poisoning or have a fever or diarrhoea.

Seafood toxins

You can become sick from naturally occurring seafood toxins, including:

• ciguatera fish poisoning
• scombroid (histamine fish poisoning)
• toxins in shellfish

Tattoos

Avoid temporary black henna tattoos. The dye often causes serious skin reactions.

Before you get any tattoo, check the hygiene and safety of your tattoo provider.

The standard of medical facilities in Indonesia is generally lower than Australia. Many regional hospitals only provide basic facilities.

Hospitals expect families to provide support to patients, including all financial support.

Psychiatric and psychological services are limited in Indonesia. Hospital staff may use physical restraints on patients.

When diving in Indonesia, there is a risk that you may experience decompression illness. An illness may occur when a diver ascends to the water surface too quickly and may have severe consequences. Understand the risks before you dive. 

Decompression chambers are available in various areas, including the following locations:

• Bali's Sanglah General Hospital
• Siloam Hospital in Labuan Bajo
• Regional General Hospital Mataram City in Lombok
• Hospitals in Jakarta, Balikpapan, Bintan, Medan, Makassar, Raja Ampat (Waisai), Maluku, Tual and Manado near popular dive sites 

Before admitting patients, hospitals usually need:

• guarantee of payment from the patient or their next of kin (family or friend)
• confirmation of medical insurance
• deposit payment 

There's no reciprocal healthcare agreement between Australia and Indonesia. 

The Australian Government cannot provide guarantee of payment, confirmation of medical insurance or a deposit payment for services.

If you become seriously ill or injured, you may need to be evacuated to a place with better care. Medical evacuation can be very expensive. Check your insurance policy before you travel. The Australian Government won't pay for these costs. It's best to check with your travel provider on the location and functionality of decompression chambers and other medical facilities available in the area before undertaking remote travel.

You're subject to all local laws and penalties, including those that may appear harsh by Australian standards. Research local laws before travelling.

Standards of dress and behaviour are conservative in many parts of Indonesia. Take care not to offend.

Ensure you respect local religious beliefs, places of worship, traditional ceremonies and religious offerings. Do not climb sacred trees or take photographs that may be offensive, including at religious and cultural sites. It's sometimes illegal to take photographs in certain places in Indonesia. Obey signs banning photography. If you're travelling to Bali, read the Bali Provincial Government's official 'Do's and Don’ts' advice for foreign tourists before you travel. Failure to observe local customs and laws may lead to criminal penalties and/or deportation. If in doubt, get advice from local officials.

Indonesian Parliament has passed revisions to its criminal code, which includes penalties for cohabitation and sex outside of marriage. These revisions will not come into force until January 2026.

Indonesia has signed into law revisions to the Electronic and Information Transactions Law (ITE Law). Tough penalties apply for defamation, hate speech, spreading hoaxes and uploading immoral content to the Internet. The law applies both within and outside Indonesia, to both Indonesians and foreigners.

If you're arrested or jailed, the Australian Government will do what it can to help you under our Consular Services Charter. But we can't get you out of trouble or out of jail.

More information:

• Arrested or jailed

Drugs

Penalties for drug offences are severe. They include the death penalty.

You may face heavy fines or jail for consuming or possessing even small amounts of drugs, including marijuana. Cannabis-based products such as cannabis oil and cream, hemp, CBD, THC, hash and edibles, including for medicinal purposes, remain illegal in Indonesia. A medical prescription does not make it legal. If you take such products to Indonesia or purchase or use them in Indonesia, you can be arrested and face imprisonment, fines, deportation or the death penalty.

Some prescription medications that are available in Australia are illegal in Indonesia. Purchasing prescription medication online or over the counter in Indonesia without an Indonesian prescription is illegal. Ensure you provide a valid prescription from an Indonesian doctor before purchasing prescription medication in Indonesia and confirm that it's accepted by the seller before your purchase.

Magic mushrooms are illegal. Indonesian police work to prevent their distribution.

Police target illegal drug use and possession across Indonesia. Do not possess or use illegal drugs in Indonesia. Police often target popular places, recreation events and venues, including in Bali, Lombok and Jakarta.

See Health.

More information:

• Carrying or using drugs

Other laws

The death penalty exists for some crimes in Indonesia.

Local labour laws can change at short notice. This can affect expatriate workers.

Under Indonesian law, you must always carry identification. For example, your:

• Australian passport; and
• Resident's Stay Permit (if applicable)

Gambling is illegal.

Property laws are strict, seek legal advice before acquiring property in Indonesia.

It's sometimes illegal to take photographs in Indonesia. Obey signs banning photography. If in doubt, get advice from local officials. See Safety.

Some Australian criminal laws still apply when you're overseas. If you break these laws, you may face prosecution in Australia.

More information:

• Staying within the law and respecting customs

Dress

Standards of dress and behaviour are conservative in many parts of Indonesia. Take care not to offend.

Find out what customs apply at your destination.

If in doubt, seek local advice.

LGBTQIA+ information

Same-sex relationships are legal in Indonesia, except in the province of Aceh. Same-sex relationships in Aceh may attract corporal punishment. Visible displays of same sex relationships could draw unwanted attention.

Some laws and regulations can be applied in a way that discriminates against the LGBTQIA+ community, including for pornography and prostitution.

More information:

• Advice for LGBTQIA+ travellers

Ramadan

The Islamic holy month of Ramadan is observed in Indonesia. Respect religious and cultural customs and laws at this time.

During Ramadan, eating, drinking and smoking may be illegal in public during this time. If you're not fasting, avoid these activities around people who are. Seek local advice to avoid offence and follow the advice of local authorities.

Explore our Ramadan page to learn more, including dates for Ramadan.

Aceh

Aceh is governed as a special territory, not a province, and has a degree of special autonomy.

Sharia police enforce sharia law. This includes regulations and punishments that don't apply in other parts of Indonesia. Punishments may include caning, fines, and imprisonment. 

Sharia law is intended for Muslims only. It may be applied to non-Muslims, including foreigners, in some circumstances. 

Sharia law doesn't allow:

• gambling
• drinking alcohol
• prostitution
• same-sex relationships
• extra-marital sex
• co-habitation before marriage

It also requires a conservative standard of dress.

Take care to be respectful of local customs and social norms. Learn about the laws in Aceh. If in doubt, seek local advice.

Indonesia doesn't allow dual nationality for adults, and you may be prosecuted by Immigration authorities should you be found to hold valid passports of two nationalities. If you entered Indonesia on your non-Australian citizenship passport, Indonesian Immigration will require you to exit Indonesia on that nationality's passport.

A child of Indonesian and Australian parents can maintain citizenship of both countries until the age of 18 years. Before a dual Australian-Indonesian citizen minor travels from Indonesia, additional identity documentation may be required from Indonesian Immigration. Visit an Indonesian Immigration Office in person, contact Indonesian Immigration or the Indonesian Embassy in Canberra well in advance of your planned travel.

More information:

• Embassy and Consulate of Indonesia
• Information on limited dual citizenship
• Dual nationals

Travel to Bali 

Before travelling to Bali, read the Bali Provincial Government's official 'Do's and Don'ts' advice for foreign tourists. Failure to observe local customs and laws may lead to criminal penalties and/or deportation.

Foreign tourists entering Bali are subject to a tourist levy of IDR 150,000 per person. The tourist levy is separate from the e-Visa on Arrival or the Visa on Arrival. Cashless payments can be made online prior to travel or on arrival at designated payment counters at Bali's airport and seaport. Exemption from payment of the levy applies to transit passengers and certain visa holders. See the Bali Provincial Government's official website and FAQs for further information.

e-Visa on Arrival and Visa on Arrival

You can apply for an e-Visa on Arrival (e-VOA) no later than 48 hours prior to travelling to Indonesia if you travel for tourism, visiting friends or family, attending business meetings, conventions or exhibitions as an attendee, purchasing goods or transiting only. Check the e-VOA requirements from Indonesian Immigration before applying.

You can still apply for a regular Visa on Arrival (VOA) at certain international airports, seaports and land crossings, including Jakarta, Bali, Surabaya, Makassar, Lombok, Batam, Medan, Manado, Aceh, Padang, Tanjung Pinang and Yogyakarta, if you do not apply for an e-VOA at least 48 hours in advance of your travel to Indonesia.

You cannot transit in Indonesia without an e-VOA or VOA. Ensure you have a passport with at least 6 months validity remaining and can pay for an e-VOA or VOA to ensure you can transit or enter Indonesia.

Additional requirements apply if you're travelling on government duties.

The e-VOA and VOA cost IDR 500,000 (approximately $A 50), with the e-VOA charging a small online processing fee.

For the VOA, some airports, including Jakarta's international airport, are only accepting cash payment. Card payment facilities are available at Bali's international airport. ATM facilities may be in high demand. Be prepared to pay in cash if required. 

The visa is valid for a 30 day stay and can be extended once (for a maximum of 30 days) by applying at an immigration office within Indonesia. Ensure you extend your visa within the initial 30 days to avoid an overstay fine and deportation.

To apply for a regular VOA, you must show:

• your ordinary (non-emergency) passport with at least 6 months of validity from the date you plan to enter. It's also recommended that you have at least 6 months passport validity from the date you plan to leave Indonesia, to avoid any issues for your departure or onward travel.
• a return flight booking to Australia or onward flight booking to another country

Contact your travel agent, airline, or your nearest Embassy or Consulate of Indonesia for details.

Other visas

If you're entering Indonesia from a port or airport that does not issue a visa on arrival, or you're visiting Indonesia for a purpose not allowed under the e-VOA or VOA conditions, you must apply for a visa in advance of travel. Check the Indonesian Immigration website for further information or contact your nearest Embassy or Consulate of Indonesia.

Overstaying your permit may result in fines, detention and/or deportation.

• check your visa and permit, and contact the Directorate General of Immigration (DGI) or speak with the DGI live chat function for advice specific to your needs
• if you use an agent to extend your visa or stay permit, use only reputable companies

Entry and exit conditions can change at short notice. Contact the nearest Embassy or Consulate for details about visas, immigration, currency, customs and entry rules.

You can't work or conduct research in Indonesia unless you have the appropriate visa. Fines of IDR1,000,000 (approx. $A 100) per day apply for the maximum 60 day overstay period.

If you breach Indonesian immigration regulations, you may face:

• fines
• jail
• deportation
• re-entry bans

You may not be allowed to enter Indonesia if you have a criminal record. This is regardless of how long ago the offence took place. If you're concerned, contact an Embassy or Consulate of Indonesia before you travel.

Indonesian Immigration and visa decisions are final. The Australian Government can't help you.

More information:

• Embassy or Consulate of Indonesia

Border measures

Before entering Indonesia, ensure you understand your visa conditions and entry and exit requirements, including if you travel by private sea vessel. Check requirements with your travel provider, Indonesian Immigration, or the nearest Embassy or Consulate of Indonesia before you travel. The Australian Government can't intervene in immigration, customs or quarantine matters in other countries.

To prevent the entry of new variants of Mpox to Indonesia, the Ministry of Health requires all travellers arriving at international ports in Indonesia need to complete an electronic health declaration form called the SATUSEHAT Health Pass. 

You can complete the form online before you check-in for your flight to Indonesia. After completing the form, a barcode containing your health and travel history will appear. Indonesian authorities will scan the barcode on arrival in Indonesia. Save your barcode or bring a printed copy with you, to ensure authorities can scan it on arrival. If you have Mpox symptoms you may be referred to a hospital for treatment on arrival.  

You'll be required to complete an e-customs declaration for arrival. You can complete this within 3 days of departure to Indonesia.

Check entry requirements with your travel provider or the nearest Embassy or Consulate of Indonesia before you travel.

If you're staying in a private residence, including private Airbnb, not a hotel, register when you arrive with both:

• the local Rukun Tetangga Office
• local police

If you wish to extend your visa: 

• register your stay permit application and upload required documents through the evisa.imigrasi.go.id website
• visit a local immigration office for an extension interview and photo
• make sure you have the right visa for your circumstances

More information:

• Embassy of Indonesia in Canberra

Validity

Indonesia won't let you enter unless your passport has at least 6 months of validity from the date you plan to enter. You will also need at least 6 months passport validity from the date you plan to leave Indonesia, to avoid any issues for your departure or onward travel. This also applies even if you're just transiting or stopping over. There have been instances where travellers have become stranded, detained, or returned to their previous port overseas at their own cost.

Indonesia does not accept entry with an emergency passport, even if it's valid for more than 6 months. Ensure you enter Indonesia on a valid ordinary, official, or diplomatic passport.

Some foreign governments and airlines apply these rules inconsistently. Travellers can receive conflicting advice from different sources.

The Australian Government does not set these rules. Check your passport's expiry date before you travel. If you're not sure it'll be valid for long enough, consider getting a new passport.

Lost or stolen passport

Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.

Some people may try to trick you into giving them your passport. Always keep it in a safe place.

If your passport is lost or stolen, tell the Australian Government as soon as possible:

• In Australia, contact the Australian Passport Information Service.
• If you're overseas, contact the nearest Australian Embassy, Consulate or High Commission.

Damaged Passports

Indonesian authorities have strict standards for damaged passports, and travellers have been refused entry into Indonesia with a damaged passport. Normal wear and tear, including water damage, minor tears or rips to the pages, can be considered damaged. 

It's important that:

• there are no tears, folds or cuts in the passport pages, especially the photo page
• everything on the photo page is legible and clear
• there are no marks across your photo or in the Machine Readable Zone (MRZ) on the photo page
• no pages have been removed
• there is no alteration or tampering
• there is no sign of water damage on the cover of pages

If you're not sure about the condition of your passport, call the Australian Passport Office on 131 232 or contact your nearest Australian embassy or consulate overseas. We may need to see your passport to assess it.

More information:

• Passport Services
• Damaged and faulty passports
• Using and protecting your passport 

Passport with ‘X’ gender identifier

Although Australian passports comply with international standards for sex and gender, we can’t guarantee that a passport showing 'X' in the sex field will be accepted for entry or transit by another country. Contact the nearest embassy, high commission or consulate of your destination before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers.

More information: 

• LGBTQIA+ travellers

The local currency is the Indonesian Rupiah (IDR). Only exchange money at authorised money changers. Unauthorised money changers have been known to scam foreign tourists in Bali and elsewhere.

Declare cash in excess of IDR 100,000,000 or equivalent when you arrive and leave. This covers all forms of currency, not only cash.

IDR 100,000,000 is worth about $A 10,000.

Travel Permits

You may need a travel permit or Surat Keterangan Jalan to travel to some areas of the Papua provinces.

Check if you need a permit with the nearest Embassy or Consulate of Indonesia or with your travel provider.

Mobile Phone Reception and Wi-Fi

Mobile phone reception and Wi-Fi are not always available, including in remote areas and some resort islands. 

If you plan to stay in Indonesia for more than 60 days and would like to use your mobile phone purchased overseas, you'll need to register your mobile phone IMEI number with Indonesian Customs within the first 60 days of your stay. 

If you plan to stay in Indonesia for less than 60 days, you can visit the local cellular operator/provider booth at the airport to get an access period to use the Indonesian cellular network, which is only valid for 90 days and includes data roaming.

A customs payment may be required, or a tourist SIM card can be purchased for short-term stays. You can use Wi-Fi networks without registration.

To stay in communication and avoid mobile service interruptions: 

• check mobile coverage with your service provider
• register your mobile device with Indonesian Customs on arrival if you plan to connect to the mobile network 

Driving permit

To drive in Indonesia, you need either:

• an Indonesian licence
• an International Driving Permit (IDP)

Check that your licence or permit is appropriate for the type of vehicle you're driving, including motorbikes.

Your Australian licence isn't enough.

Your travel insurer will deny any claims you make if:

• you're unlicensed
• you don't hold the correct class of licence

Road travel

Traffic can be extremely congested.

Road users are often unpredictable or undisciplined.

You're more likely to be killed in a motor vehicle accident in Indonesia than in Australia. Drive defensively. Some traffic incidents can escalate into violent disputes quickly. Obey traffic laws, including obtaining appropriate driving or motorbike licenses before travelling to Indonesia.

Consider hiring an official taxi or a driver who is familiar with local roads and traffic conditions. If you hire a car, taxi or driver, make sure you do so from legal companies. Only use licensed official metered taxis. See ‘Safety’. 

More information:

• Driving or riding

Motorcycles

Motorcycle accidents have killed and injured foreigners, including Australians. This includes in tourist areas, particularly Bali, Lombok and the Gili Islands.

If you're riding a motorbike and there's an accident, you'll often be assumed to be at fault. You may be expected to compensate all parties.

If you hire a motorbike:

• make sure your insurance policy covers you
• check if any policy restrictions apply, for example if you're not licensed to ride a motorcycle in Australia

Always wear a helmet.

Public transport

Buses, trains and the metro rail can be crowded, particularly:

• around public holidays
• during peak commute times

Safety standards may not be observed.

More information:

• Transport and getting around safely

Taxis

Only use licensed, official metered taxis or official ride-hailing services that use app-tracking meters and have official contact details. Ensure your driver is using a map when driving.

To protect yourself from overcharging and scams:

• only travel in licensed taxis with signage, a "taxi" roof sign and meters
• ensure the driver's identification card is visible
• book via phone or an official taxi company mobile app

You can book licensed official metered taxis

• by phone
• on the taxi company's official mobile app
• from inside airports
• at stands at major hotels

Unofficial operators can have taxis that look similar to those run by reputable companies. Make sure the taxi meter is working before you get into the taxi and confirm the driver is following the map.

See Safety.

Rail travel

Inter-city rail networks operate on the islands of Java, Sumatra and Sulawesi.

Commuter trains operate in Java, including Jakarta.

Trains can be crowded, particularly:

• around public holidays
• during peak commuter times

Marine Transport

Travel by boat or ferry can be dangerous. Commercial and private boat and ferry operators may not comply with international safety and maintenance standards. Australians have been seriously injured or have died in marine transport incidents. 

Passenger and luggage limits aren't always observed.

Equipment may not be properly maintained, and they may not have GPS or emergency communications equipment.

There may not be enough life jackets. It's unlikely that the crew will have life jackets for children.

In April 2025, an explosion occurred on a boat travelling from Nusa Lembongan to the Gili Islands, resulting in the hospitalisation of one passenger. 

In March 2025, a tour boat capsized in rough seas near Nusa Penida, one person died and 12 passengers were injured. 

In March 2024, a ferry sank in the Thousand Islands off the coast of Jakarta, resulting in one death, and a liveaboard boat caught fire and sank in Raja Ampat, Papua Barat Daya, requiring several passengers to be rescued.

In August 2023, two crew died after a boat carrying passengers sank in the Banyak Islands, Aceh, and three people went missing after a ship sank in the Thousand Islands off the coast of Jakarta.

In July 2023, 15 people died after a ferry sank off Sulawesi Island.

In January 2023, 23 passengers and 6 crew were rescued after an inter-island ferry sank while returning from Nusa Penida to Sanur Beach, Bali.

If you plan to travel by sea between islands:

• make sure any ferry or boat you board has appropriate safety equipment, GPS and communication equipment, and life jackets
• wear a life jacket at all times
• take enough life jackets for all children travelling with you
• ask your tour operator or crew about safety standards before you travel
• check sea, weather conditions and forecasts before embarking on boat or ferry travel, and delay travel if conditions are not safe

If appropriate safety equipment isn't available, use another provider.

Avoid travelling by water after dark unless the vessel is properly equipped. Avoid travel during wet weather or storms.

More information:

• Travelling by boat

Air travel

DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.

Check Indonesia's air safety profile with the Aviation Safety Network.

The European Union (EU) has published a list of airlines that have operating bans or restrictions within the EU. See the EU list of banned airlines.

Australian travellers should make their own decisions on which airlines to travel with.

More information:

• Air travel

Depending on what you need, contact your:

• family and friends
• travel agent
• insurance provider
• employer
• airline

Fire services

Call 113.

Search and rescue services

Call 115.

Medical emergencies and ambulance

Call 119.

Police

Call 110.

SMS 1717 for Jakarta Police

Police Stations in Bali

Refer to the Bali Tourism Guide’s list of police stations in Bali.

Always get a police report when you report a crime.

Your insurer should have a 24-hour emergency number.

Read the Consular Services Charter for what the Australian Government can and can't do to help you overseas.

Australian Embassy, Jakarta 

Jalan Patra Kuningan Raya Kav. 1-4
Jakarta Selatan 12950

Phone: (+62 21) 2550 5555
Email: consular.jakarta@dfat.gov.au
Website: indonesia.embassy.gov.au
Facebook: Australian Embassy Jakarta, Indonesia
X: @DubesAustralia
Instagram: @KeDubesAustralia

Make an appointment online or call (+62 21) 2550 5500 or (+62 21) 2550 5555.

Australian Consulate-General, Bali

Jalan Tantular 32
Renon
Denpasar Bali 80234

Phone: (+62 361) 2000 100
Email: bali.congen@dfat.gov.au
Website: bali.indonesia.embassy.gov.au
X: @KonJenBali
Instagram: @konjenbali

Australian Consulate-General, Makassar

Wisma Kalla Lt. 7
Jalan Dr Sam Ratulangi No. 8
Makassar South Sulawesi 90125

Phone: (+62 411) 366 4100
Email: consular.makassar@dfat.gov.au
Website: makassar.consulate.gov.au
Facebook: Australian Consulate-General, Makassar, Sulawesi
X: @KonJenMakassar
Instagram: @konjenmakassar

Australian Consulate-General, Surabaya

Level 3 ESA Sampoerna Center
Jl. Dokter.Ir. H. Soekarno No. 198
Klampis Ngasem, Sukolilo, Surabaya

Phone: (+62 31) 9920 3200
Email: consular.surabaya@dfat.gov.au
Website: surabaya.consulate.gov.au
Instagram: @KonJenSurabaya

Check the websites for details about opening hours and any temporary closures.

24-hour Consular Emergency Centre

In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:

• +61 2 6261 3305 from overseas
• 1300 555 135 in Australia