Fire and rescue services
Call 999 or go to the hospital.
We haven't changed our level of advice:
Do not travel to South Sudan, including Juba, due to instability and ongoing conflict.
Full travel advice: Safety
Full travel advice: Health
Full travel advice: Local laws
Full travel advice: Travel
Full travel advice: Local contacts
Thousands of people have been killed in South Sudan since violence began in December 2013. Intercommunal and criminal violence and flighting between armed groups continues across the country.
There's a serious risk of attacks on civilians. National or international events could prompt attacks on foreigners.
The security environment is volatile and could deteriorate with little warning, including in Juba.
A lack of law and order across the country, including in border areas, threatens your security.
Armed conflict, military activity, tribal and other violence make border areas especially dangerous.
With little warning local authorities can impose:
If you're in South Sudan, leave as soon as possible.
If you travel to South Sudan despite our advice:
Public protests and events that draw large groups of people can turn violent.
To protect yourself during periods of unrest:
If civil unrest or conflict happens, shelter indoors and get off the streets.
Attacks could occur anywhere at any time.
Security at official facilities is high. Terrorists may turn towards easier targets, such as housing compounds.
Terrorists may target places popular with travellers, including tourist areas, hotels, clubs, restaurants and bars. Airports, bus stations and other transport hubs are also targets.
Other possible targets include:
If, despite our advice, you are in South Sudan, be alert to possible threats and report any suspicious behaviour or items to police.
Carefully plan your activities and reconsider travelling to places known to be terrorist targets.
To protect yourself from terrorism:
If there's an attack, leave the affected area immediately if it's safe.
Stay away from affected areas due to the risk of secondary attacks.
Terrorism is a threat worldwide.
Violent crime is widespread and can happen at any time of the day.
Carjacking and gun crime frequently happens and may include:
Petty crime is often accompanied by violence and can include:
There's no official government curfew in Juba. Most embassies and international organisations have a self-imposed curfew. The time varies depending on local events.
Armed robbery occurs in many rural areas.
If, despite our advice, you travel to South Sudan:
HIV/AIDS is common. If you're a victim of rape or violent crime, seek immediate medical assistance outside of South Sudan.
If, despite our advice, you travel to South Sudan and a natural disaster occurs:
Flooding often occurs in South Sudan, particularly during the rainy season from July to November.
Floods can lead to shortages of drinking water and food. Transport and communication infrastructure can also be damaged.
You're still at risk of waterborne disease after the floodwaters recede.
Northern areas of South Sudan often experience high temperatures. During the hottest months of the year, the temperature can be higher than 50˚C.
Sandstorms, drought and dust storms occur.
Get comprehensive travel insurance before you leave. Your policy needs to cover all overseas medical costs, including medical evacuation. The Australian Government won't pay for these costs.
You'll probably need a specialised insurance policy that covers travel to high-risk destinations. Most Australian policies won't cover you for travel to South Sudan.
If you can't afford travel insurance, you can't afford to travel. This applies to everyone, no matter how healthy and fit you are.
If you're not insured, you may have to pay many 1000s of dollars up-front for medical care.
Consider your physical and mental health before you travel, especially if you have an existing medical condition.
See your doctor or travel clinic to:
Do this at least 8 weeks before you leave.
Not all medication available over the counter or by prescription in Australia is available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.
If you plan to bring medication, check if it's legal in South Sudan. Take enough legal medication for your trip.
Carry a copy of your prescription and a dated letter from your doctor stating:
There are ongoing outbreaks of polio in South Sudan and other countries across the Horn of Africa.
Make sure you've completed a primary course of polio vaccination and get a booster dose before you travel.
If you're unsure, check with your doctor at least 8 weeks before you travel.
Yellow fever is widespread in South Sudan. Yellow fever is a potentially fatal virus spread by mosquitoes. It's prevented by vaccination. Get vaccinated before you travel.
You may need a valid yellow fever vaccination certificate to enter South Sudan.
Find out about re-entering Australia after exposure to yellow fever.
Malaria is common throughout the year across South Sudan.
Other insect-borne diseases occur, including:
To protect yourself from disease:
Get medical advice if you have a fever, muscle pain, rash or severe headache.
HIV/AIDS is common. Take steps to reduce your risk of exposure to the virus.
If you're a victim of rape or violent crime, seek immediate medical assistance outside of South Sudan.
Waterborne, foodborne, parasitic and other infectious diseases are common. These include:
Serious outbreaks sometimes occur. Outbreaks of cholera in Juba and other locations have occurred.
To protect yourself from illness:
Get medical advice if you have a fever or diarrhoea.
Medical facilities are basic in Juba and extremely limited elsewhere.
Specialised doctors, surgeons and operating facilities are inadequate in Juba and don't exist elsewhere.
You'll need to pay cash up-front before doctors and hospitals will treat you.
If you become seriously ill or injured, you'll need to be evacuated to another country with better facilities. Medical evacuation can be very expensive.
You're subject to all local laws and penalties, including those that may appear harsh by Australian standards. Research local laws before travelling.
If you're arrested or jailed, the Australian Government will do what it can to help you under our Consular Services Charter. But we can't get you out of trouble or out of jail.
Penalties for drug offences are severe, and may include the death penalty.
The judiciary and court systems in South Sudan are basic.
Legal proceedings can be lengthy and ineffective. Be aware of your rights and responsibilities.
Seek professional advice if you do anything that involves local legal matters. This is especially the case for family law matters, including:
Penalties for criminal offences include:
In South Sudan it's illegal to perform same-sex sexual acts.
It is also against the law to take any photos without a permit from the Ministry of Information. This includes photos taken with a mobile phone.
Some Australian criminal laws still apply when you're overseas. If you break these laws, you may face prosecution in Australia.
South Sudan recognises dual nationality but considers its dual citizens as South Sudanese first.
This limits the consular services we can give if you're arrested or detained. You may not be allowed to tell us of your situation.
Border officials may scrutinise the travel documents of dual nationals. This may lead to delays at the airport. Previously, officials have stopped some dual nationals from leaving.
Conservative standards of dress and behaviour are expected in South Sudan, especially in rural areas.
Same-sex activity may lead to harassment by the public and police.
Take care not to offend. If in doubt, seek local advice.
Every country or territory decides who can enter or exit through its borders.
Make sure you meet all entry and exit conditions. If you don't, the Australian Government can't help you.
If, despite our advice, you plan to travel to South Sudan, you need to get a visa issued in advance. You won't be allowed to enter the country without one.
Entry and exit conditions can change at short notice. Contact the nearest South Sudanese embassy or consulate for details about visas, currency, customs and quarantine rules.
You may need a valid yellow fever vaccination certificate to enter South Sudan.
Find out about returning to Australia after exposure to yellow fever.
The airport at Juba and all land border points can close with little or no warning.
Check with your security provider for up-to-date information and security assessments on entry points to South Sudan.
Some countries won't let you enter unless your passport is valid for 6 months after you plan to leave that country. This can apply even if you're just transiting or stopping over.
Some foreign governments and airlines apply the rule inconsistently. Travellers can receive conflicting advice from different sources.
You can end up stranded if your passport is not valid for more than 6 months.
The Australian Government does not set these rules. Check your passport's expiry date before you travel. If you're not sure it'll be valid for long enough, consider getting a new passport.
Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.
Some people may try to trick you into giving them your passport. Always keep it in a safe place.
If your passport is lost or stolen, tell the Australian Government as soon as possible:
The local currency is the South Sudanese Pound (SSP).
South Sudan is a cash-based society.
Credit and debit cards, traveller's cheques and cash cards are generally not accepted.
You'll need to pay cash in local currency or US dollars dated 2009 onwards for all purchases, including hotel bills.
There are no international ATMs in Juba.
Landmines and unexploded remnants of war are a danger throughout South Sudan.
Use only main roads and paths marked as cleared by a competent de-mining authority.
Road travel is very dangerous due to poor road conditions and the security environment.
Police presence on roadways outside major towns is limited. Traffic police are poorly trained.
Local drivers regularly ignore traffic signals, and traffic accidents are common.
Road conditions deteriorate during the wet season from July to November.
Highways and other roads may become impassable and some parts of the country can become inaccessible for months.
Roadblocks, official and unofficial checkpoints are common throughout South Sudan, including in Juba and especially after dark.
Diplomatic, UN and NGO drivers have been stopped and harassed at checkpoints.
Checkpoints are often manned by armed men who demand money from drivers and passengers, especially after dark.
If despite our advice, you need to drive in South Sudan:
Avoid public transport.
Many vehicles are badly maintained. Driving standards can be poor.
DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.
Check South Sudan's air safety profile with the Aviation Safety Network.
Depending on what you need, you should contact your:
Call 999 or go to the hospital.
Always get a police report when you report a crime.
Your insurer should have a 24-hour emergency number.
Contact your provider with any complaints about tourist services or products.
Read the Consular Services Charter for what the Australian Government can and can't do to help you overseas.
The security situation and other factors mean the Australian Government's ability to provide consular services in South Sudan is extremely limited.
Australia doesn't have an embassy or consulate in South Sudan. For consular assistance, contact the Australian Embassy in Addis Ababa, Ethiopia.
Check the Embassy website for details about opening hours and any temporary closures.
In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:
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