We no longer ask you to register your trip with us, instead you can subscribe to receive updates on the destinations you are travelling to and through.
Why the change?
Pre-trip registration with Smartraveller ended in 2019.
We decided to end pre-trip registration because we found many people were not providing accurate itineraries, updating their itineraries when plans changed or advising if they left a destination they had been staying in for a while. Inaccurate information would make it difficult for us to reach people who really needed help during a crisis.
We found that the system was not providing the service intended and that a subscription system would be better to deliver updated advice or alerts to travellers. It also allows you to manage the information you receive and stop alerts when they are no longer needed.
What happens in a crisis?
Where a crisis occurs, DFAT can set up a crisis registration portal. If we open crisis registrations, we’ll publish the link on our website and share it on social media. This allows you or your loved ones to register your location and contact details with us so we can get in contact and provide advice.
Our most recent registration portal was set up in the lead up to the war in the Ukraine and we were able to quickly gather information on the number of Australian citizens and permanent residents who were in the Ukraine and nearby areas, provide them advice on what to do and check whether they were in danger.
Read more
- Make sure you are prepared to travel to all your destination/s, including those you are transiting through. Read what to do before you go.
- Learn about what to do in a crisis.
- Learn more about the Consular Emergency Centre (CEC) and crisis response.
- Know how and when we can help. Read the Consular Services Charter.