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  3. The European Union Entry/Exit System: expect delays

The European Union Entry/Exit System: expect delays

Last updated
Friday, 29/05/2026

 

The digital European Union (EU) Entry/Exit System (EES) is now in place.

The EES is currently causing delays of up to 4-6 hours in some European airports. Travellers have missed flights as a result. Take delays into account when booking your travel.

  • Allow extra time between connecting flights.
  • Choose flexible flight options.
  • Arrive well before your flight is due to leave.

Queues to access EES self-service kiosks are long. Be prepared to stand for an extended time. Take food and water if needed. If you have mobility or health concerns that limit how long you can stand, talk to airport support staff.

The process may be quicker if the country you’re in lets you give your initial data using an EES mobile app. But still be prepared for delays.

What is the Schengen area?

The Schengen area is made up of 29 European countries with common border rules. It lets travellers move freely between Schengen countries without:

  • going through border controls
  • getting a visa for each country.

See a list of countries in the Schengen area.

What is the EES?

The EES is a digital identity record for non-EU nationals travelling into the Schengen area for a short stay. It’s designed to streamline the border process and increase border security.

The EES collects your personal data, including:

  • data listed in your travel document, such as your full name and date of birth
  • date and place of each entry and exit
  • facial image and fingerprints (called ‘biometric data’)
  • whether you have been refused entry before.

The EES will apply to the external borders of Schengen area countries. This means the borders between a non-Schengen country and a Schengen country. It doesn’t apply when you travel within the Schengen area.

You still get the usual visa-free days in the Schengen area.

Remember:

  • Within 180 days, you get 90 days that are visa-free.
  • Your 90 days start from your first day in the Schengen area.
  • If you leave and return within the same 180-day period, your previous stay will count towards your 90-day maximum.
  • If you use up your visa-free days, you must leave the Schengen area.

Use the short-stay calculator to see how many days you can stay.

What will you need to do?

When you enter or exit a border for the first time, you must provide your personal data. You’ll meet with a passport control official and have your photo taken and your fingerprints scanned. 

This process will create your digital record. Once your record is created, officials will scan your fingerprints and/or take your photograph to check against your record each time you enter or exit.

Because countries are gradually deploying the system over time, you may also need to get your passport stamped.

If you refuse to give your personal data, officials can deny your entry to the Schengen area.

If you were in the Schengen area when the EES started, you will create your digital record when you leave. You can ask the border official to add your arrival dates to your record. You’ll need to show proof of when you arrived, such as a ticket or passport stamp.

If you have questions about how the EES will work where you’re going, contact the embassy or consulate of your destination.

What happens if you overstay?

If you overstay your visa period, the system will be able to identify this using your digital record. Your digital record is attached to you as a person, not your passport. That means, even if you use a different passport, the system will know if you’ve overstayed your visa period. This is done using your biometric details.

If you do overstay your visa, you may be:

  • fined
  • detained
  • removed from the country
  • prevented from returning to the Schengen area in the future.

Read more

  • See our information about travelling in Europe.
  • Read the travel advice for your destination for country-specific border rules.

See also

  • Read the official information about the EES.

Emergency consular assistance

The Australian Government provides 24-hour consular emergency assistance.

+61 2 6261 3305 from overseas

1300 555 135 from within Australia

For how we can help you overseas see the Consular Services Charter.

Enquiries and feedback

For non-urgent enquiries, or to provide feedback on consular services that you've recently received, contact us online.

For information on notarial services, email legalisations.australia@dfat.gov.au

To report a vulnerability you’ve identified on this website or to find out more about the department’s Vulnerability Disclosure Policy visit the DFAT website

About us

Smartraveller is provided by the Australian Department of Foreign Affairs and Trade

For more information go to about us.

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  • Home
  • Travel essentials
    • The essentials checklist
      • قائمة التحقّق قبل السفر (Arabic)
      • 渡航前チェックリスト (Japanese)
      • 출발 전 체크리스트 (Korean)
      • รายการสิ่งที่ควรทำก่อนเดินทาง (Thai)
      • Trước khi lên đường danh sách kiểm tra (Vietnamese)
      • 出行之前不忘检查确认 (Chinese Simplified)
      • 出發前檢查清單 (Chinese Traditional)
    • Travel insurance
      • CHOICE travel insurance buying guide
    • Getting a foreign visa
      • Travelling to Europe and the Schengen Area
    • Travel health
      • Healthcare agreements
      • Infectious diseases
      • Medical tourism
      • Medicine and medical devices
      • Mental health
      • Organ transplant tourism
      • Pregnancy
      • Urgent medical care
    • Following the law
      • Arrested or jailed
      • Carrying or using drugs
      • Child sex offences
      • Female Genital Mutilation
      • Modern slavery
    • Australia's biosecurity and border controls
    • Travelling safely overseas (Easy Read)
  • Planning a trip
    • Advice for different types of traveller
      • Academics
      • Colour, race, ethnicity, or religion
      • Dual nationals
      • Journalists
      • LGBTQIA+
      • Older travellers
      • Schoolies
      • Travelling with children
      • Travelling with a disability
      • Travelling with pets
      • Women
    • Advice for your planned activities
      • Adoption
      • Antarctica and the Arctic
      • Backpacking
      • Business
      • Living, working or studying overseas
      • Marriage
      • Partying safely
      • Retiring overseas
      • Sports and adventure
      • Surrogacy
      • Volunteering
    • Going overseas for a major event
      • Cultural events
        • Anzac Day
      • Religious events
        • Ramadan
        • Hajj
      • Sporting events
    • Getting around safely
      • Air travel
      • Boat travel
      • Going on a cruise
      • Public transport
      • Road safety
  • Destinations
    • View all destinations
    • Africa
    • Americas
    • Asia
    • Europe
    • Middle East
    • Pacific
  • While overseas
    • Conflict and unrest
      • Armed conflict
      • Protests and civil unrest
      • Terrorism
    • Personal emergencies
      • Lost or damaged property
      • Money problems
      • When someone is missing
      • When someone has died
    • Protecting yourself from crime
      • Assault
      • Cyber security
      • Kidnapping
      • Piracy
      • Scams
      • Sexual assault and harassment
      • Theft and robbery
    • Extreme weather and natural disasters
      • Bushfires
      • Cyclones
      • Earthquakes and tsunamis
      • Floods
      • Landslides, mudslides and avalanches
      • Severe hot or cold weather
      • Tornadoes
      • Volcanic eruption
    • What to do in a crisis
      • Nuclear incident
  • Urgent help
  • Our role
    • About us
      • Contact
      • Partnerships
      • Social media
    • Consular State of Play
      • Data
      • Case studies
      • Images
      • Videos
      • Audio
      • Historical data
    • Consular Services Charter
      • ميثاق الخدمات القنصلية (Arabic)
      • 领事服务章程 (Chinese Simplified)
      • 領事服務章程 (Chinese Traditional)
      • Panduan Layanan Konsuler (Indonesian)
      • 領事サービス憲章 (Japanese)
      • 영사 서비스 헌장 (Korean)
      • กฎบัตรว่าด้วยบริการต่าง ๆ ของกงสุล (Thai)
      • Quy định về Dịch Vụ Lãnh Sự (Vietnamese)
      • Consular Privacy Collection Statement
    • Communities
      • العربية (Arabic)
      • Bahasa Indonesia
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      • 中文繁體 (Chinese Traditional)
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      • ภาษาไทย (Thai)
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      • Filipino community
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    • How we write our travel advice
    • What our travel advice levels mean
    • News and updates
    • Notarial services
      • Documents we can legalise
      • Documents in Australia
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      • Certificate of No Impediment
      • Notarial forms
    • Our subscription service
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      • Insurance Council of Australia reports
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    • What we do in a crisis