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      • قائمة التحقّق قبل السفر (Arabic)
      • 渡航前チェックリスト (Japanese)
      • 출발 전 체크리스트 (Korean)
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      • Trước khi lên đường danh sách kiểm tra (Vietnamese)
      • 出行之前不忘检查确认 (Chinese Simplified)
      • 出發前檢查清單 (Chinese Traditional)
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      • ميثاق الخدمات القنصلية (Arabic)
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      • 領事服務章程 (Chinese Traditional)
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      • 領事サービス憲章 (Japanese)
      • 영사 서비스 헌장 (Korean)
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      • Consular Privacy Collection Statement
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  1. Home
  2. Consular State of Play
  3. Consular State of Play data

Consular State of Play data

Here you can find factsheets showcasing consular data. This includes the top destinations for cases and the types of consular cases.

Questions about the data, information and products can be sent to media@dfat.gov.au. 

Read the terms of use for all digital material in this portal before downloading.

Consular data 2024-25
""

Consular State of Play 2024-25

The complete 2024-25 Consular State of Play. 

Consular State of Play 2024-25
Download
""

Consular services

A summary of consular services provided in 2024-25.

csop-consular-services-2024-25.pdf
Download
""

Consular cases by destination

The top 10 destinations for consular assistance in 2024-25.

csop-cases-by-destination-2024-25.pdf
Download
""

Consular cases by type

A detailed breakdown of the number of cases by type in 2024-25.

csop-cases-by-type-2024-25.pdf
Download
""

Crisis response

Highlighting our crisis response during 2024-25.

csop-crisis-response-2024-25.pdf
Download
""

Smartraveller communications

A summary of consular communications during 2024-25. 

csop-smartraveller-communications-2024-25.pdf
Download
""

Travel advice

A summary of Travel Advice updates during 2024-25.

csop-travel-advice-2024-25.pdf
Download
""

Passports

Data on passports in 2024-25, including standard and emergency passports issued, and passports lost and stolen overseas. 

csop-passports-2024-25.pdf
Download
""

Consular cases 5-year trends

A breakdown of the number of consular cases by type over the last 5 financial years. 

csop-5-year-trends-2024-25.pdf
Download
""

Consular case types by destination

A breakdown of the top 5 destinations for each consular case type in 2024-25.

csop-top-5-destinations-case-type-2024-25.pdf
Download
""

Country profiles

A snapshot of consular data for Japan, Indonesia, Thailand and Italy during 2024-25, as well as the USA, New Zealand, and Fiji at a glance.

csop-country-profiles-2024-25.pdf
Download
Consular data 2023-24
""

Consular State of Play 2023-24

All infographics in a single pack containing data and information on consular services provided during the last financial year.

consular-state-of-play-2023-24.pdf
Download
Consular data 2022-23
""

Consular State of Play 2022-23

All infographics in a single pack containing data and information on consular services provided during the last financial year.

Consular State of Play 2022-23
Download

Main navigation

  • About us
    • Contact
    • Partnerships
    • Social media
  • Consular State of Play
    • Data
    • Case studies
    • Images
    • Videos
    • Audio
    • Historical data
  • Consular Services Charter
    • ميثاق الخدمات القنصلية (Arabic)
    • 领事服务章程 (Chinese Simplified)
    • 領事服務章程 (Chinese Traditional)
    • Panduan Layanan Konsuler (Indonesian)
    • 領事サービス憲章 (Japanese)
    • 영사 서비스 헌장 (Korean)
    • กฎบัตรว่าด้วยบริการต่าง ๆ ของกงสุล (Thai)
    • Quy định về Dịch Vụ Lãnh Sự (Vietnamese)
    • Consular Privacy Collection Statement
  • How we write our travel advice
  • What our travel advice levels mean
  • News and updates
  • Notarial services
    • Documents we can legalise
    • Notarial services in Australia
    • Notarial services overseas
    • Certificates of No Impediment
    • Notarial forms
  • Our subscription service
  • Passport services
  • Resources
    • Insurance Council of Australia reports
  • Voting overseas
  • What we do in a crisis
  • Communities
    • العربية (Arabic)
    • Bahasa Indonesia
    • 中文 简体 (Chinese Simplified)
    • 中文繁體 (Chinese Traditional)
    • 日本語 (Japanese)
    • 한국어 (Korean)
    • ภาษาไทย (Thai)
    • Tiếng Việt (Vietnamese)
    • Filipino community
    • Indian community

Emergency consular assistance

The Australian Government provides 24-hour consular emergency assistance.

+61 2 6261 3305 from overseas

1300 555 135 from within Australia

For how we can help you overseas see the Consular Services Charter.

Enquiries and feedback

For non-urgent enquiries, or to provide feedback on consular services that you've recently received, contact us online.

For information on notarial services, email legalisations.australia@dfat.gov.au

To report a vulnerability you’ve identified on this website or to find out more about the department’s Vulnerability Disclosure Policy visit the DFAT website

About us

Smartraveller is provided by the Australian Department of Foreign Affairs and Trade

For more information go to about us.

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Main navigation

  • Home
  • Travel essentials
    • The essentials checklist
      • قائمة التحقّق قبل السفر (Arabic)
      • 渡航前チェックリスト (Japanese)
      • 출발 전 체크리스트 (Korean)
      • รายการสิ่งที่ควรทำก่อนเดินทาง (Thai)
      • Trước khi lên đường danh sách kiểm tra (Vietnamese)
      • 出行之前不忘检查确认 (Chinese Simplified)
      • 出發前檢查清單 (Chinese Traditional)
    • Travel insurance
      • CHOICE travel insurance buying guide
    • Getting a foreign visa
      • Travelling to Europe and the Schengen Area
    • Travel health
      • Healthcare agreements
      • Infectious diseases
      • Medical tourism
      • Medicine and medical devices
      • Mental health
      • Organ transplant tourism
      • Pregnancy
      • Urgent medical care
    • Following the law
      • Arrested or jailed
      • Carrying or using drugs
      • Child sex offences
      • Female Genital Mutilation
      • Modern slavery
    • Australia's biosecurity and border controls
    • Travelling safely overseas (Easy Read)
  • Planning a trip
    • Advice for different types of traveller
      • Academics
      • Colour, race, ethnicity, or religion
      • Dual nationals
      • Journalists
      • LGBTQIA+
      • Older travellers
      • Schoolies
      • Travelling with children
      • Travelling with a disability
      • Travelling with pets
      • Women
    • Advice for your planned activities
      • Adoption
      • Antarctica and the Arctic
      • Backpacking
      • Business
      • Living, working or studying overseas
      • Marriage
      • Partying safely
      • Retiring overseas
      • Sports and adventure
      • Surrogacy
      • Volunteering
    • Going overseas for a major event
      • Cultural events
        • Anzac Day
      • Religious events
        • Ramadan
        • Hajj
      • Sporting events
    • Getting around safely
      • Air travel
      • Boat travel
      • Going on a cruise
      • Public transport
      • Road safety
  • Destinations
    • View all destinations
    • Africa
    • Americas
    • Asia
    • Europe
    • Middle East
    • Pacific
  • While overseas
    • Conflict and unrest
      • Armed conflict
      • Protests and civil unrest
      • Terrorism
    • Extreme weather and natural disasters
      • Bushfires
      • Cyclones
      • Earthquakes and tsunamis
      • Floods
      • Landslides, mudslides and avalanches
      • Severe hot or cold weather
      • Tornadoes
      • Volcanic eruption
    • Personal emergencies
      • Lost or damaged property
      • Money problems
      • When someone is missing
      • When someone has died
    • Protecting yourself from crime
      • Assault
      • Cyber security
      • Kidnapping
      • Piracy
      • Scams
      • Sexual assault and harassment
      • Theft and robbery
    • What to do in a crisis
      • Nuclear incident
  • Urgent help
  • Our role
    • About us
      • Contact
      • Partnerships
      • Social media
    • Consular State of Play
      • Data
      • Case studies
      • Images
      • Videos
      • Audio
      • Historical data
    • Consular Services Charter
      • ميثاق الخدمات القنصلية (Arabic)
      • 领事服务章程 (Chinese Simplified)
      • 領事服務章程 (Chinese Traditional)
      • Panduan Layanan Konsuler (Indonesian)
      • 領事サービス憲章 (Japanese)
      • 영사 서비스 헌장 (Korean)
      • กฎบัตรว่าด้วยบริการต่าง ๆ ของกงสุล (Thai)
      • Quy định về Dịch Vụ Lãnh Sự (Vietnamese)
      • Consular Privacy Collection Statement
    • How we write our travel advice
    • What our travel advice levels mean
    • News and updates
    • Notarial services
      • Documents we can legalise
      • Notarial services in Australia
      • Notarial services overseas
      • Certificates of No Impediment
      • Notarial forms
    • Our subscription service
    • Passport services
    • Resources
      • Insurance Council of Australia reports
    • Voting overseas
    • What we do in a crisis
    • Communities
      • العربية (Arabic)
      • Bahasa Indonesia
      • 中文 简体 (Chinese Simplified)
      • 中文繁體 (Chinese Traditional)
      • 日本語 (Japanese)
      • 한국어 (Korean)
      • ภาษาไทย (Thai)
      • Tiếng Việt (Vietnamese)
      • Filipino community
      • Indian community