These stories show the human face of consular work and the support the Department of Foreign Affairs and Trade (DFAT) provides to Australians in need overseas.
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Foolish fun: When a prank ends up in court
On a night out in Croatia, what was planned as an innocent prank by one Australian tourist took a bad turn.
Medical emergency in Kuwait
An elderly Australian traveller experienced the medical system of Kuwait first-hand when he fell ill on arrival.
A night turned sour
An Australian traveller faced the harsh reality of a lost phone and no money in Thailand.
When consular leaves its mark
Cristina, a consular officer in Portugal, reflects on assisting bereaved family and friends when their travel companion unexpectedly died in Lisbon.
Out of the rubble: Australia's helping hand
Dilara, a consular officer in Ankara, reflects on the devastating earthquakes in Türkiye and her role supporting affected Australians in the following days.
Overnight mountain rescue pushes Japan embassy to new heights
Alex, a consular officer in Japan, reminisces about his experience helping rescue a group of Australian hikers stranded in the mountains of Japan.
Cyprus supports crisis response to Sudan conflict
Christos, a consular officer in Cyprus, reflects on his time providing assistance to Australian evacuees during the Sudan conflict.