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      • قائمة التحقّق قبل السفر (Arabic)
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Emergency consular assistance

The Australian Government provides 24-hour consular emergency assistance.

+61 2 6261 3305 from overseas

1300 555 135 from within Australia

For how we can help you overseas see the Consular Services Charter.

Enquiries and feedback

For non-urgent enquiries, or to provide feedback on consular services that you've recently received, contact us online.

For information on notarial services, email legalisations.australia@dfat.gov.au

To report a vulnerability you’ve identified on this website or to find out more about the department’s Vulnerability Disclosure Policy visit the DFAT website

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Smartraveller is provided by the Australian Department of Foreign Affairs and Trade

For more information go to about us.

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Main navigation

  • Home
  • Travel essentials
    • The essentials checklist
      • قائمة التحقّق قبل السفر (Arabic)
      • 渡航前チェックリスト (Japanese)
      • 출발 전 체크리스트 (Korean)
      • รายการสิ่งที่ควรทำก่อนเดินทาง (Thai)
      • Trước khi lên đường danh sách kiểm tra (Vietnamese)
      • 出行之前不忘检查确认 (Chinese Simplified)
      • 出發前檢查清單 (Chinese Traditional)
    • Travel insurance
      • CHOICE travel insurance buying guide
    • Getting a foreign visa
      • Travelling to Europe and the Schengen Area
    • Travel health
      • Healthcare agreements
      • Infectious diseases
      • Medical tourism
      • Medicine and medical devices
      • Mental health
      • Organ transplant tourism
      • Pregnancy
      • Urgent medical care
    • Following the law
      • Arrested or jailed
      • Carrying or using drugs
      • Child sex offences
      • Female Genital Mutilation
      • Modern slavery
    • Australia's biosecurity and border controls
    • Travelling safely overseas (Easy Read)
  • Planning a trip
    • Advice for different types of traveller
      • Academics
      • Colour, race, ethnicity, or religion
      • Dual nationals
      • Journalists
      • LGBTQIA+
      • Older travellers
      • Schoolies
      • Travelling with children
      • Travelling with a disability
      • Travelling with pets
      • Women
    • Advice for your planned activities
      • Adoption
      • Antarctica and the Arctic
      • Backpacking
      • Business
      • Living, working or studying overseas
      • Marriage
      • Partying safely
      • Retiring overseas
      • Sports and adventure
      • Surrogacy
      • Volunteering
    • Going overseas for a major event
      • Cultural events
        • Anzac Day
      • Religious events
        • Ramadan
        • Hajj
      • Sporting events
    • Getting around safely
      • Air travel
      • Boat travel
      • Going on a cruise
      • Public transport
      • Road safety
  • Destinations
    • View all destinations
    • Africa
    • Americas
    • Asia
    • Europe
    • Middle East
    • Pacific
  • While overseas
    • Conflict and unrest
      • Armed conflict
      • Protests and civil unrest
      • Terrorism
    • Extreme weather and natural disasters
      • Bushfires
      • Cyclones
      • Earthquakes and tsunamis
      • Floods
      • Landslides, mudslides and avalanches
      • Severe hot or cold weather
      • Tornadoes
      • Volcanic eruption
    • Personal emergencies
      • Lost or damaged property
      • Money problems
      • When someone is missing
      • When someone has died
    • Protecting yourself from crime
      • Assault
      • Cyber security
      • Kidnapping
      • Piracy
      • Scams
      • Sexual assault and harassment
      • Theft and robbery
    • What to do in a crisis
      • Nuclear incident
  • Urgent help
  • Our role
    • About us
      • Contact
      • Partnerships
      • Social media
    • Consular State of Play
      • Data
      • Case studies
      • Images
      • Videos
      • Audio
      • Historical data
    • Consular Services Charter
      • ميثاق الخدمات القنصلية (Arabic)
      • 领事服务章程 (Chinese Simplified)
      • 領事服務章程 (Chinese Traditional)
      • Panduan Layanan Konsuler (Indonesian)
      • 領事サービス憲章 (Japanese)
      • 영사 서비스 헌장 (Korean)
      • กฎบัตรว่าด้วยบริการต่าง ๆ ของกงสุล (Thai)
      • Quy định về Dịch Vụ Lãnh Sự (Vietnamese)
      • Consular Privacy Collection Statement
    • How we write our travel advice
    • What our travel advice levels mean
    • News and updates
    • Notarial services
      • Documents we can legalise
      • Notarial services in Australia
      • Notarial services overseas
      • Certificates of No Impediment
      • Notarial forms
    • Our subscription service
    • Passport services
    • Resources
      • Insurance Council of Australia reports
    • Voting overseas
    • Communities
      • العربية (Arabic)
      • Bahasa Indonesia
      • 中文 简体 (Chinese Simplified)
      • 中文繁體 (Chinese Traditional)
      • 日本語 (Japanese)
      • 한국어 (Korean)
      • ภาษาไทย (Thai)
      • Tiếng Việt (Vietnamese)
      • Filipino community
      • Indian community
    • What we do in a crisis