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Resources

Last Updated
Thursday, 14/09/2023

 

Explore this page to learn about resources we offer industry, media, education and the community.

  • Printable brochures
  • News and media
  • Using the Smartraveller logo
  • Smartraveller RSS feeds and APIs

For Department of Foreign Affairs and Trade (DFAT) resources, see Corporate information and resources.

Printable brochures

The Consular Services Charter and Privacy Collection Statement

Consular Services Charter Consular Services Charter printable booklet Consular Privacy Collection Statement
Consular Services Charter thumbnail

Download [PDF 195KB]

Read online

Charter booklet thumbnail

Download [PDF 226MB] 

Print A4  or A3, flipped on short edge. Fold on dotted lines.

Consular privacy collection statement thumbnail

Download [PDF 176.9KB]

Read online

 

Factsheets  

Arrested or detained overseas Someone is missing overseas Sexual assault overseas Death overseas
Arrested overseas factsheet thumbnail

Download [PDF 217.7KB]

Read online

Missing overseas factsheet thumbnail

Download [PDF 178.7KB]

Read online

Sexual assault overseas factsheet thumbnail

Download [PDF 181KB]

Read online

Death overseas factsheet thumbnail

Download [PDF 172KB]

Read online

 

The CHOICE travel insurance buying guide

The buying guide The cheat sheet
CHOICE travel insurance guide thumbnail

Download [PDF 3.52MB]

Read online

CHOICE travel insurance cheat sheet thumbnail

Download [PDF 587KB]

 

 

News, updates and media releases

  • See the latest Smartraveller news and travel advice updates
  • Read the latest news from the Department of Foreign Affairs and Trade
  • See media releases from the Department of Foreign Affairs and Trade
  • See media releases from the Minister for Foreign Affairs

Direct all media enquiries to media@dfat.gov.au.

Using the Smartraveller logo

The Smartraveller logo is owned by the Department of Foreign Affairs and Trade. Use of the logo without approval or in an inappropriate manner may result in legal action.

Travel industry partners and other organisations who want to use the Smartraveller logo should send us an email seeking permission.

Include how the logo will be displayed and what format (PNG, JPG, EPS) you require and send your request online.

If you use the Smartraveller logo on your website, link the image to the Smartraveller homepage http://www.smartraveller.gov.au.

Smartraveller RSS feeds and APIs

RSS feeds and APIs are a convenient way to stay up-to-date with frequently updated information. This includes travel advisories.

Smartraveller feeds provide basic reissue information about the official government travel advisories. They link back to the updated page on the Smartraveller website.

Clicking on one of the RSS feeds listed below will display the feed. If your web browser is RSS enabled it will provide you with options to subscribe to the feed. Alternatively, you can copy and paste the URL of the RSS feed into your preferred RSS reader.

Smartraveller RSS feeds

  • Travel advice updates for all destinations
  • Travel advice updates for 'Do not travel' destinations
  • Travel advice updates for 'Reconsider your need to travel' destinations

Smartraveller APIs

  • PublishedPages
  • LocationPages

Related content

Fact sheet: Sexual assault overseas

Advice for victim/survivors who have been sexually assaulted while overseas.

View details
Fact sheet: Arrested or detained overseas

Information to help you understand what consular staff in Australia and overseas can do to assist prisoners and their families when someone is arrested overseas.

View details
Fact sheet: Death overseas

This brochure is designed to provide information to help you understand what consular staff in Australia and overseas can do to assist during this difficult time.

View details

Main navigation

  • Consular Services Charter
    • ميثاق الخدمات القنصلية (Arabic)
    • 领事服务章程 (Chinese Simplified)
    • 領事服務章程 (Chinese Traditional)
    • Karta ng Mga Serbisyo sa Konsulado (Filipino)
    • Panduan Layanan Konsuler (Indonesian)
    • 領事サービス憲章 (Japanese)
    • กฎบัตรว่าด้วยบริการต่าง ๆ ของกงสุล (Thai)
    • Hiến Chương về Dịch Vụ Lãnh Sự (Vietnamese)
  • Travel advice explained
  • Subscription
  • Crises
  • Passport services
  • Notarial services
    • Documents
    • Documents in Australia
    • Documents overseas
    • Certificate of No Impediment
    • Notarial forms
  • Voting overseas
  • Communities
    • العربية (Arabic)
    • Bahasa Indonesia
    • 中文 简体 (Chinese Simplified)
    • 中文繁體 (Chinese Traditional)
    • 日本語 (Japanese)
    • ภาษาไทย (Thai)
    • Tiếng Việt (Vietnamese)
    • Filipino community
    • Indian community
  • Resources
    • Consular State of Play
    • CHOICE travel insurance guide
    • Consular Privacy Collection Statement

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Emergency consular assistance

The Australian Government provides 24-hour consular emergency assistance.

+61 2 6261 3305 from overseas

1300 555 135 from within Australia

For how we can help you overseas see the Consular Services Charter.

Enquiries and feedback

For non-urgent enquiries, or to provide feedback on consular services that you've recently received, contact us online.

For information on notarial services, email legalisations.australia@dfat.gov.au

To report a vulnerability you’ve identified on this website or to find out more about the department’s Vulnerability Disclosure Policy visit the DFAT website

About us

Smartraveller is provided by the Australian Department of Foreign Affairs and Trade

For more information go to about us.

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Find information in other languages.

 

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Main navigation

  • HomeHome
  • Before you go
    • The basics
      • Destinations
      • Passport services
      • Visas
      • Insurance
      • Europe and the Schengen Area
      • Travel advice explained
    • Who you are
      • Academics
      • Colour, race, ethnicity, or religion
      • Dual nationals
      • Journalists
      • LGBTI++
      • Mature
      • School leavers
      • Travelling with children
      • Travelling with a disability
      • Travelling with pets
      • Women
    • Activities
      • Adoption
      • Adventure
      • Backpacking
      • Business
      • Living and working overseas
      • Marriage
      • Studying
      • Surrogacy
      • Volunteering
    • Major events
      • Cultural events
      • Religious events
      • Sporting events
    • Health
      • Mental health
      • Infectious diseases
      • Medical assistance overseas
      • Medical tourism
      • Medication
      • Pregnancy
      • Reciprocal health
      • Vaccinations
      • Death
    • Staying safe
      • Armed conflict
      • Assault
      • Cyber security
      • Demonstrations
      • Earthquakes and tsunamis
      • Kidnapping
      • Natural disasters
      • Partying safely
      • Piracy
      • Scams
      • Severe weather
      • Sexual assault
      • Terrorism
      • Theft and robbery
    • Laws
      • Carrying or using drugs
      • Child sex offences
      • Female genital mutilation
      • Forced marriage
    • Getting around
      • Air travel
      • Boat travel
      • Cruising
      • Public transport
      • Road safety
  • Destinations
    • View all destinations
    • AfricaBrowse destinations in Africa.
    • AmericasBrowse all destinations in the Americas.
    • AsiaBrowse all destinations in Asia.
    • EuropeBrowse all destinations in Europe.
    • Middle EastBrowse all destinations in the Middle East.
    • PacificBrowse all destinations in the Pacific.
  • While you're away
    • When things go wrong
      • Arrested or jailed
      • Lost property
      • Medical assistance
      • Money problems
      • Someone is missing
      • Someone died
    • Crime overseas
      • Assaulted
      • Kidnapped
      • Robbed or mugged
      • Scammed
      • Sexually assaulted
    • Crisis or emergency
      • Demonstration
      • Armed conflict
      • Earthquake
      • Severe weather
      • Terrorist situation
      • Volcanic eruption
      • Bushfire
      • Nuclear incident
    • Australia's biosecurity and border controls
  • Urgent helpLinks to help
  • Our servicesLinks to services
    • Consular Services Charter
      • ميثاق الخدمات القنصلية (Arabic)
      • 领事服务章程 (Chinese Simplified)
      • 領事服務章程 (Chinese Traditional)
      • Karta ng Mga Serbisyo sa Konsulado (Filipino)
      • Panduan Layanan Konsuler (Indonesian)
      • 領事サービス憲章 (Japanese)
      • กฎบัตรว่าด้วยบริการต่าง ๆ ของกงสุล (Thai)
      • Hiến Chương về Dịch Vụ Lãnh Sự (Vietnamese)
    • Travel advice explained
    • Subscription
    • Crises
    • Passport services
    • Notarial services
      • Documents
      • Documents in Australia
      • Documents overseas
      • Certificate of No Impediment
      • Notarial forms
    • Voting overseas
    • Communities
      • العربية (Arabic)
      • Bahasa Indonesia
      • 中文 简体 (Chinese Simplified)
      • 中文繁體 (Chinese Traditional)
      • 日本語 (Japanese)
      • ภาษาไทย (Thai)
      • Tiếng Việt (Vietnamese)
      • Filipino community
      • Indian community
    • Resources
      • Consular State of Play
      • CHOICE travel insurance guide
      • Consular Privacy Collection Statement