United Arab Emirates

Demonstrations in the UAE are rare and must be authorised by the government. Wearing clothing reminiscent of a political cause may be seen as a form of protest. Australians have been detained for wearing the Palestinian Keffiyeh (head scarf) and rainbow colours. 

To protect yourself in case of unrest:

• avoid all rallies and protests
• monitor the media for news of possible demonstrations or protests
• be prepared to change your travel plans

More information:

• Protests and civil unrest

Terrorism is a threat worldwide. Terrorist attacks could occur anywhere and at any time. Be alert to possible threats, especially in public places. 

Several terrorist attacks have happened in the wider Gulf region in recent years. Authorities have in the past arrested several alleged terrorists for possibly planning attacks in the UAE.

Attacks could occur at any time and could target:

• places of worship and religious holidays
• military sites
• transport hubs, including airports
• hotels, clubs, restaurants and malls
• souks (traditional markets)
• outdoor recreation events, including festivals, concerts, and sporting venues

Maintain a high level of security awareness. 

If there’s a terrorist incident, leave the area if it’s safe to do so and follow the instructions of local authorities. Read our general advice on protecting your safety during an armed conflict.

More information:

• Terrorism

The UAE has a low crime rate. Petty crime, such as pickpocketing and bag snatching, occurs but is rare. Physical and verbal harassment and sexual assaults can also occur.

Cyber security 

Cybercrime and online financial scams are common in the UAE. Criminals can target devices to steal personal and credit card data if you're connected to public/shared Wi-Fi or Bluetooth.

Common scams include:

• money transfers
• work permits/job offers
• gold purchase
• romance/online dating

The UAE has specific social media laws and regulations. It is important to familiarise yourself with the relevant guidelines for usage within the UAE. Exercise caution when sharing online content and avoid spreading defamatory, misleading, or false information.

Sexual assault

If you're a victim of sexual assault, find out about support services as quickly as possible from the:

• Australian Embassy and Consulate-General in the UAE
• Consular Emergency Centre in Canberra

Consular officers can't provide legal or medical advice. However, they can provide lists of English-speaking service providers who may be able to help.

UAE law places a high burden of proof on the victim. Victims of sexual assault will need to demonstrate that the sexual relations were not consensual, especially when the victim had consumed alcohol or where the alleged attacker was known to the victim. 

Kidnapping

Kidnapping can happen anywhere, even in places that seem safe. 

The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers. 

More information:

• Kidnapping

Drink spiking

Methanol poisoning

At the beach, be aware of strong currents and obey warning signs.

Red algae or 'red tide' may sometimes affect beaches. This can cause:

• skin irritations
• eye irritations
• breathing problems

Don't swim in affected water. Check with local authorities about outbreaks.

Transport and tour operators don't always follow safety and maintenance standards. This includes adventure activities.

If you plan to do a tour or adventure activity:

• check if your travel insurance policy covers it
• ask about and insist on minimum safety requirements
• always use available safety gear, such as life jackets or seatbelts

If proper safety equipment isn't available, use another provider.

Extreme weather

The UAE experiences extremely high temperatures. The hottest months of the year are June to September. The temperature can exceed 50°C.

In extreme heat, stay out of the sun and drink water to avoid dehydration.

Sandstorms and dust storms often happen.

In winter months, morning fog can significantly reduce visibility. This can cause flight delays and road hazards. Take extra care if you're driving. Plan your travel in advance and follow the advice of local authorities.

Although they're rare, the UAE can experience severe thunderstorms, strong winds and heavy rain, particularly during spring and autumn.

Flash flooding can cause dangerous driving conditions.

Flash flooding in river canyons (wadis) has caused some deaths in recent years.

In extreme weather, stay indoors and avoid driving if possible.

Monitor the media and local government websites, such as:

• the National Emergency Crisis and Disaster Management Authority
• the National Center for Meteorology and Seismology

The NCEMA Facebook page  and NCEMA website will be updated during a crisis.

Natural disasters

Earth tremors occur in the UAE, particularly following a major earthquake elsewhere in the region.

Access more information about natural disasters from the Global Disaster Alert and Coordination System.

If a natural disaster happens, follow the advice of local authorities.

You can only bring a 3-month supply of medication, whether entering or transiting the UAE.

Authorities have detained or deported travellers for:

• carrying medication to treat HIV/AIDS or hepatitis
• testing positive for HIV/AIDS or hepatitis

Before you leave Australia:

• check if your medication is legal in the UAE by visiting the Issue of Permit to Import Medicines for Personal Use - Emirates Drug Establishment - EDE Portal and scroll down to ‘Resources’ for semi-controlled medicine list
• some medications require a permit, you can apply for a permit through the Emirates Drug Establishment website page Issue of Permit to Import Medicines for Personal Use - Emirates Drug Establishment - EDE Portal
• contact the Emirates Drug Establishment by emailing: info@ede.gov.ae or calling +971 800 33784. You may also contact the UAE embassy in the country you are in.
• if needed, have DFAT authenticate your medical documents.

Dengue

Cases of dengue have been reported in the United Arab Emirates. 

Dengue is transmitted to humans through mosquito bites. The mosquitoes that spread dengue are active during the day. To protect yourself from disease:

• make sure your accommodation is insect-proof
• always use insect repellent
• wear long, loose, light-coloured clothing

Middle East Respiratory Syndrome Coronavirus

Cases of Middle East Respiratory Syndrome Coronavirus (MERS-CoV) have been reported in:

• Saudi Arabia
• Jordan
• Qatar
• Kuwait
• Oman
• the United Arab Emirates

Other countries have reported imported cases from returned travellers.

Avoid contact with camels. Don't consume raw camel milk, undercooked camel meat, or anything contaminated with camel secretions.

Get medical advice if you have a fever, cough, breathing difficulties or diarrhoea.

Other health risks

Waterborne, foodborne, parasitic and other infectious diseases sometimes occur. Get medical advice if you develop a fever or diarrhoea.

Dust storms and sandstorms can make breathing issues worse.

If there's a red algae or red tide alert, follow local warnings. This algal bloom can cause paralytic shellfish poisoning. Avoid shellfish and seafood because they may be affected.

Ask your doctor about health risks and vaccines before you go.

More information:

• Infectious diseases

There’s no agreement between Australia and UAE for free healthcare. Tourists must pay for all medical care, even if they need to stay in hospital or be evacuated. This can be very expensive. Make sure your travel insurance covers you. The Australian Government won't pay for these costs.

The standard of public medical facilities in major cities is adequate. However, services might not be available in remote areas.

Several private facilities meet international standards. You can find these in:

• Abu Dhabi
• Al Ain
• Dubai
• Sharjah

Before treating patients, hospitals often ask for:

• guarantee of payment
• proof of medical insurance
• an upfront deposit

Behaviour that could be considered offensive or antisocial, but not criminal, in Australia could violate UAE law. Anyone breaking UAE laws, even without knowing, may face severe punishments.

UAE law applies to you even if you're only transiting and don't leave the airport.

The UAE is a mostly Muslim country. Local laws closely reflect Islamic practices and beliefs.

Sharia or Islamic courts work alongside the civil and criminal courts in the UAE. This can make legal issues and systems complicated.

Even simple legal issues can be complex and take time to be resolved. Custodial sentences are served in local jails.

If you have unresolved criminal charges in the UAE, including unpaid debts, authorities may detain you on arrival, even if you're in transit.

You can enquire about your legal status through the Abu Dhabi Judicial Department online enquiry service or through the Government of Dubai Public Prosecutor online enquiry service. 

Your UAE Unified Identity Number can be retrieved through the online Unified Number Enquiry Service.

Legal process

If you come to the attention of UAE authorities, your case will be dealt with by the local legal and judicial system. This differs significantly from Australia's legal system.

If you're arrested, authorities may hold you for an unspecified length of time before your case goes to trial. UAE authorities can hold your passport and stop you from leaving the country. Even simple legal issues can take a long time to resolve. Custodial sentences are served in local jails.

If you're going to be deported, you'll be in immigration detention for at least 24 hours before being allowed to leave the UAE.

To get a list of lawyers who can represent you, either:

• download from Consular Assistance
• call the Consular Emergency Centre in Canberra

If you're arrested or jailed, we will do what we can to help you under our Consular Services Charter. But we can't get you out of trouble or out of jail.

More information:

• Arrested or in prison

Laws in individual emirates

The UAE is made up of 7 emirates, each with its own justice system. Laws, legal procedures and penalties vary between systems.

There's a federal court system with a final court of appeal in Abu Dhabi. This is called the Federal Supreme Court. Dubai and Ras Al Khaimah aren't part of this system.

Commercial, civil and family law disputes

Australians are often involved in disputes where local firms or courts have taken their passport. This prevents them from leaving the UAE until the dispute is settled.

You can be jailed or stopped from leaving the UAE for offences including:

• having a cheque dishonoured
• not paying bills, including court fines, hotel bills, personal loans and local credit cards

Immigration authorities can refuse you entry if you have a criminal record. It won't matter how long ago the offence took place.

If you travel to the UAE with an active case against you, including an unpaid UAE debt, authorities are likely to detain you on arrival. This applies even if you're only in transit and don't plan to leave the airport. Speak to a lawyer before you travel if you think you might have an unsettled case against you. 

Bail is generally not available to non-residents arrested for fraud. You can be jailed until debts are settled.

If you take part in activities involving local legal matters, get professional legal advice. This is particularly relevant for family law matters including:

• divorce
• child custody
• child support

Ask a legal professional about your rights and responsibilities.

If you have children or assets in the UAE, get local legal advice about preparing a local will or registering a foreign will. Information is also available through the Abu Dhabi Judicial Department Foreign Communities Awareness.  

Drugs

The UAE has a zero-tolerance policy towards drugs, including for travellers transiting through the country. 

Penalties for drug trafficking may include the death penalty, or a sentence up to life imprisonment.

Penalties for having or using illegal drugs include lengthy jail terms and heavy fines. These laws also apply if you're transiting through the UAE.

If illegal drugs are found in blood or urine tests, this is considered possession. It won't matter where or how long ago you consumed the drugs.

You can be charged with possession if trace amounts of drugs are found on your body, clothing or luggage. You can be convicted for 0.05g or less.

Avoid carrying substances that could be mistaken for drugs or drug equipment. This can include, for example, marijuana-flavoured or branded:

• liquor
• tea
• chewing gum
• lollies

Lab testing on suspicious substances could take days or weeks. During this time, authorities could detain you without bail.

More information:

• Carrying or using drugs
• UAE Government

Media activity

You must obtain permission in advance from the Emirati authorities to undertake media activity relating to the production, transmission or distribution of printed, digital, audio, video or visual information. If you fail to do this, you could be arrested and deported from the UAE.

You can get more information on obtaining the necessary permits to carry out media activity in the UAE and bringing media equipment into the UAE by registering online at the Media Regulatory Office website.

Criminal acts

You can be fined, jailed or deported for:

• insulting other people, the UAE, the royal families, the local government or local officials
• disrespecting the UAE flag
• discriminating against or insulting a racial, ethnic or religious group
• making rude gestures
• making inappropriate or offensive comments on social media
• swearing
• touching another person without their permission
• taking photos or videos of military conflict, airports and transport infrastructure, bridges, government buildings, embassies and palaces.
• publishing, sharing or reposting rumours or unverified information online. 

It's illegal to harass women in the UAE. Behaviour that may offend or be considered illegal includes:

• glaring
• ogling or long stares
• unwanted conversation
• stalking
• touching any part of the body

Taking photographs of people, particularly women, without permission can lead to arrest or fines. This also applies to people you've just met.

Posting photos of people or their personal belongings on social media without their consent can be illegal. This includes people in the background of photos.

Public displays of affection

You can be arrested for intimate public displays of affection, including kissing. This behaviour can attract the attention of local authorities. See Local customs below.

Unauthorised preaching

If you engage in unauthorised preaching or distribute non-Islamic religious material to Muslims, you can be jailed and deported.

If you make offensive comments about Islam either in writing or verbally, you could be jailed or subject to other penalties.

Social media and behaviour online

The UAE has strict laws about online behaviour, including comments.

Online behaviour that may be considered a crime includes:

• spreading rumours or gossip
• defamation of an individual or business
• swearing and insulting others
• extortion and making threats or accusations
• posting photos of local incidents, such as building fires or storm damage
• using a fake IP address, such as a Virtual Private Network (VPN), to commit or cover up a crime

Punishments for these crimes include:

• fines
• jail terms
• deportation

Charity and fundraising activities are closely regulated, including when conducted online and via social media. Make sure charity or volunteer organisations are registered with the UAE Government before you take part.

More information:

• Advice for volunteers

Sex outside of marriage

Heterosexual sex and cohabitation outside of marriage for individuals over 18 years old have been decriminalised in all Emirates except for Sharjah. 

Extra-marital sexual relationships (adultery) is illegal in the UAE. If either person's spouse or parent/guardian files a criminal complaint, then both parties of an extra-marital consensual relationship shall be liable to a jail sentence.

LGBTQIA+ information

Same-sex relationships are illegal and may lead to severe punishment, including prison and fines.

Cross-dressing is also illegal.

If you're transgender or intersex, or your gender on your passport doesn't match your appearance, you may:

• be questioned at immigration
• be denied entry into the UAE

If you're travelling on an Australian passport showing 'X' or 'U' (indeterminate, intersex or unspecified) in the gender field, you won't be able to enter or transit the UAE.

More information:

• Advice for LGBTQIA+ travellers

Prostitution

Prostitution is illegal in the UAE.

Severe penalties apply to:

• people providing prostitution services
• customers of prostitution services

Registering births of children born to unmarried parents

If you're unmarried and fall pregnant or give birth in the UAE and wish to obtain a local birth certificate, both you and your partner will need to either get married or you and/or your partner must singly or jointly acknowledge the child and provide documentation in accordance with the laws of your country.

Although a Federal law has decriminalised the use of alcohol, every Emirate has its own guidelines.

The Emirate of Sharjah is 'dry' which means the sale or consumption of alcohol is illegal. You can't carry alcohol in your car if you're:

• driving through Sharjah
• crossing the border from Oman into Sharjah

There are limits on how much duty-free alcohol you can bring in. These limits are strictly enforced.

Liquor licences

Liquor licences are still required for residents in Dubai but are no longer required for residents in Abu Dhabi and other Emirates (except for Sharjah) to purchase alcohol for personal consumption.

A liquor licence is only valid in the Emirate that issues it. For example, a liquor licence issued in Ras Al Khaimah isn't valid in Dubai.

Legal drinking age

The legal drinking age in Abu Dhabi is 18 years. However, the Ministry of Tourism by-law means hotels can only serve alcohol to people aged over 21 years.

The legal drinking age in Dubai and the northern Emirates, except for Sharjah, is 21 years.

Drinking in public

It's illegal to be intoxicated in public outside of licenced venues. You can be arrested. Authorities have arrested travellers at the airport for becoming intoxicated on a flight or while in transit.

Be careful if you're using a taxi when intoxicated. If you have a dispute with a driver or vomit in a taxi, you may be:

• taken directly to a police station
• charged with public intoxication

If you commit a crime after drinking alcohol, you'll probably be charged with both that offence and with intoxication.

Penalties for alcohol-related offences include fines, jail or deportation.

You must have a valid work permit from the UAE Ministry of Human Resources and Emiratisation for any type of employment.

If you plan to work, sort out terms and conditions or sponsorship before starting. This will minimise the risk of a dispute.

If you get into a dispute, a special department of the UAE Ministry of Human Resources and Emiratisation can review and help settle your claim.

Your UAE employer may ask to hold your passport as a condition of employment. This is illegal, but not unusual.

An employer can hold your passport for a short time when arranging, renewing or cancelling your visa or work permit. If your passport is held for a longer period, either:

• make a complaint to the UAE Ministry of Human Resources and Emiratisation
• get legal advice

If you’ve been a resident in the UAE, make sure you cancel your work visa before leaving the country permanently. If you don't, it may seem like you're running away. In this case, you could be arrested if you return to or even transit through the UAE.

You have to take a full medical exam to get a work or residence permit. This includes an HIV/AIDS test. HIV certificates issued by foreign medical authorities aren't accepted.

Serious crimes can attract the death penalty. Serious crimes include:

• murder
• spying
• terrorism
• treason
• rape

The UAE Government has a list of groups it considers to be terrorist organisations.

If you're associated with such groups, you could be refused entry or arrested and detained. 

In the UAE it's illegal to:

• carry weapons, including pocketknives and capsicum or pepper spray
• discriminate through speech, written word or online media
• vandalise religious symbols, rituals or holy rites

Penalties for discriminating and vandalising can include:

• jail terms of 6 months to more than 10 years
• fines of up to AED2 million

You must have written approval from the UAE Ministry of Defence to transport law enforcement or military equipment into or through the UAE.

This equipment includes:

• ammunition
• body armour
• handcuffs
• military equipment
• police equipment
• weapons
• weapon parts and tools

Australians, including those transiting through UAE airports, have been punished for transporting this equipment without written approval. Some have been jailed or deported.

It's illegal to photograph:

• people without permission
• airports and related transport infrastructure
• bridges
• government buildings, including embassies
• palaces

Taking part in some hobbies, particularly around these sites, can break the law. These include:

• bird-watching
• flying remote-controlled helicopters or planes
• plane-spotting 

Register drones with the Civil Aviation Authority of the relevant Emirate before you use them.

It's illegal for residents to drive without a UAE driver's licence once they have residency. Non-residents and travellers must have an International Driving Permit (IDP).

Although common in the UAE, it's illegal to use a mobile phone, eat or drink while driving. 

Other illegal activities include:

• jaywalking
• walking on highways
• hitchhiking

It's illegal to drive after drinking alcohol. You may be jailed or fined if you have any alcohol in your blood when driving. These laws are strictly enforced in the UAE.

Police must be called to all road accidents, including single vehicle accidents. It's illegal to leave the scene of a traffic accident.

If you have an accident, don't take photos of the other car without the driver's permission.

Australian laws

The UAE doesn't recognise dual nationality.

Children born in the UAE to Emirati fathers automatically become UAE citizens. They must enter and leave the UAE on UAE passports.

We can't provide consular help if you enter the UAE on a non-Australian passport.

Sharia law may be applied in child custody disputes. Speak to a lawyer about custody disputes and find out if your children could be prevented from leaving the country.

More information:

• Advice for dual nationals

Ramadan

The Islamic holy month of Ramadan is observed in the UAE. Respect religious and cultural customs and laws at this time.

Avoid eating, drinking or smoking in public or in front of people who are fasting. Seek local advice to avoid offence.

Explore our Ramadan page to learn more, including dates for Ramadan.

Dress and behaviour

The UAE is a mostly Muslim country with conservative standards of dress and behaviour. Take care not to offend.

Get familiar with local customs, culture and attitudes before leaving Australia.

Research dress codes for tourist attractions, shopping malls, beaches and other public places. These are often displayed onsite or available on websites.

Dress modestly, especially in Sharjah and Ajman where Islamic law is enforced. Consider clothing that covers your shoulders and knees.

Get local advice if in doubt about appropriate dress. 

This information will be reviewed regularly. Borders can open and close and entry and exit requirements can change without notice, especially during a conflict. Confirm requirements with local authorities.

Check the latest information from local authorities on entry requirements and border arrangements. Plan for possible delays at border crossings. Make sure you have all documentation, and enough food, water and medication.

Oman

The borders with Oman remain open but may close or have restricted hours at short notice.

More information:

• Travel advice for Oman

Saudi Arabia

The borders with Saudi Arabia remain open but may close or have restricted hours at short notice.

More information:

• Travel advice for Saudi Arabia

Visas

Australian passport holders are eligible for tourist visa on arrival.

Diplomatic and official passport holders must obtain a visa before travelling.

Emergency passports are not accepted for entry to the UAE.

For visa information, visit the UAE Federal E-Government Portal or the Emirates or Etihad Airlines website before booking your flight. 

Entry and exit conditions can change at short notice. Contact your nearest UAE Embassy or Consulate-General or the local authorities to confirm your visa and/or residency status and for details about entry permits, currency, customs and quarantine rules.

Criminal activity

If you have unresolved criminal charges, including unpaid debts in the UAE, authorities may detain you when you arrive. Immigration officials may then transfer you to police custody. This can be the case even if you only plan to transit through the airport.

Immigration authorities can refuse you entry if you have a criminal record. It won't matter how long ago the offence took place.

If you're worried about authorities denying you entry, contact an UAE embassy or Consulate-General before you leave Australia.

You may also inquire about your legal status through the Abu Dhabi Judicial Department's online enquiry service or the Government of Dubai Public Prosecutor's online enquiry service.

Your UAE Unified Identity Number can be retrieved through the online Unified Number Enquiry Service.

Restricted items

It's illegal to import:

• poppy seeds
• pornographic material 

Importing pork products requires special approvals.

Authorities may examine and censor or confiscate videos, books and magazines.

It's illegal to carry weapons or replica weapons, including used bullet cartridges, into the UAE.

Emergency passports are not accepted for entry to the UAE.

If your Australian passport has 'XX' anywhere in your date of birth, for example, 'XX FEB 1980', you will be refused entry or transit to the UAE. Your passport must have a numerical date of birth, for example, '14 FEB 1980'.

Australian passports which have only one name will be refused entry to the UAE. You must have a name in the both the first and last name fields to enter the UAE.

Lost or stolen passport

If you're a UAE resident and lose your Australian passport while overseas, contact your nearest UAE embassy. They can give advice on re-entering. Do this before applying for an emergency passport.

If you lose your passport before passing through UAE immigration, you must return to Australia on the next available flight.

Once you're in Australia, you can apply for a full passport. The Australian Embassy can't issue you a new passport if you haven't cleared UAE immigration.

Foreigners must provide their passports for scanning when checking in to a hotel.

If UAE law enforcement take your passport for any reason, make sure they give you a receipt. You'll need the receipt to collect it later and when checking into accommodation.

Passport with ‘X’ gender identifier

If you're travelling on an Australian passport showing 'X' or (non-binary, indeterminate, intersex, or unspecified) in the sex field, you won't be able to enter or transit through the UAE. You can only enter or transit through the UAE if you carry a passport that shows the sex specified as ‘F’ (female) or ‘M’ (male).

The local currency is the United Arab Emirates Dirham (AED).

Currency exchange outlets and ATMs are readily available throughout the UAE. Credit cards are widely accepted.

You must declare cash above AED60,000 or the equivalent in other currencies. This covers all forms of currency, not only cash.

More information:

• Dubai Customs Services
• Abu Dhabi Airport Customs

Driving permit

If you're on a tourist visa and want to drive, you must get an International Driving Permit before leaving Australia.

Road travel

When driving, be aware of other dangers, including:

• roaming animals
• drifting sand
• dust storms

Off-road driving can be dangerous. Ensure vehicles are well equipped and properly maintained.

If you're driving in desert areas, travel with at least one other vehicle. Use a GPS and take enough petrol and water.

Land border crossing points may close without notice. If you plan to leave the UAE by road, check the border crossing is open before you depart.

More information:

• Driving or riding

Sea travel

If you're entering the Gulf area by sea, be aware that many areas are sensitive about security and territory.

Maritime boundaries and the islands of Abu Musa and the Tunbs in the southern Gulf are under dispute between Iran and the UAE.

Relevant authorities have inspected vessels and detained and arrested people. Make enquiries before entering these waters.

More information:

• Going on a cruise
• Travelling by boat

Air travel

Check the UAE's air safety profile with the Aviation Safety Network.

More information:

• Air travel

Depending on what you need, contact your:

• family and friends
• travel agent
• insurance provider
• employer
• airline

Fire and rescue services

Call 999.

Medical emergencies

Call 999.

Police

Call 999.

Always get a police report when you report a crime.

Your insurer should have a 24-hour emergency number.

The Australian Government aims to provide high quality consular assistance. There are limits to what we can do. Read the Consular Services Charter to understand how we can assist you overseas.

For consular assistance, contact:

Australian Embassy, Abu Dhabi

16th Floor, Nayel & Bin Harmal Tower
Zayed the First Street 
Abu Dhabi, United Arab Emirates 

Phone: +971 2 401 7500
Email: abudhabi.embassy@dfat.gov.au
Website: uae.embassy.gov.au
X: @AusAmbUAE

Australian Consulate-General, Dubai

Level 25 BurJuman Business Tower
Sheikh Khalifa Bin Zayed Road, Mankhool
Bur Dubai, United Arab Emirates

Phone: +971 4 508 7100
Email: consular.dubai@austrade.gov.au

The working week of the Embassy in Abu Dhabi and the Consulate-General in Dubai is Monday to Friday. This is in line with local practice.

Check the embassy website for more information, including details about opening hours and any temporary closures.

24-hour Consular Emergency Centre

In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:

• +61 2 6261 3305 from overseas
• 1300 555 135 in Australia