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Our services

Last Updated
Thursday, 05/02/2026

 

We deliver a range of consular services for Australians travelling or living overseas. We deliver our services through Australian embassies, high commissions and consulates overseas.

Understand when and how we can help. Read the Consular Services Charter.

  • Travel advisories
  • Subscription service
  • General travel advice
  • Legalising documents
  • Overseas voting
  • Passport services
  • Consular emergency support
  • Crisis response
  • Information in other languages
  • Resources

Travel advice for destinations

We prepare and publish travel advice for over 170 destinations. We assign an advice level to each destination.

  • Travel advice explained
  • Travel advice for your destinations

Subscription service

We offer a subscription service. You can subscribe to stay in the loop when we update your destination's travel advisory.

  • Subscribe to updates for your destinations.

General advice on travel topics

We provide general advice on a range of travel topics. See our advice for

  • Before you go
  • While you're away

Voting overseas

We offer some voting services overseas. We deliver these services at some of our embassies, high commissions and consulates.

  • Voting while overseas

Legalising documents (notarial services)

We offer a range of notarial services.

  • Documents in Australia
  • Documents overseas

Passport services

We offer passport services in Australia through the Australian Passports Office. We deliver passport services overseas through our embassies, high commissions and consulates.

  • Passport services

Consular emergency support and crisis response

We provide urgent support for Australians overseas. We deliver this service though our embassies, high commissions and consulates.

We also support Australians through our 24-hour Consular Emergency Centre in Canberra.

In some situations, we initiate a crisis response. This is usually when a crisis affects many Australians in a destination.

  • Consular emergency support
  • Our crisis response

Information in other languages

We provide the Consular Services Charter and general travel information in 6 other languages.

  • Communities

Resources

We offer printable brochures on different travel topics, and offer bulk printing to businesses.

  • Resources

See also

  • Learn about the services delivered by the Department of Foreign Affairs and Trade (DFAT).
  • Find contact details for Australian embassies, high commissions and consulates (DFAT).
  • Getting or renewing a passport (Australian Passport Office).

Related content

What our travel advice levels mean

This page explains what each of our travel advice levels mean for your safety when you travel overseas.

View details
Smartraveller subscription

You can subscribe to get email updates and alerts from Smartraveller. This free service gives you the latest updates to our travel advice and news directly to your email.

View details
Passport services

The Australian Government delivers passport services for Australians through the Australian Passport Office. Read more about passports in Australia and overseas.

View details

Emergency consular assistance

The Australian Government provides 24-hour consular emergency assistance.

+61 2 6261 3305 from overseas

1300 555 135 from within Australia

For how we can help you overseas see the Consular Services Charter.

Enquiries and feedback

For non-urgent enquiries, or to provide feedback on consular services that you've recently received, contact us online.

For information on notarial services, email legalisations.australia@dfat.gov.au

To report a vulnerability you’ve identified on this website or to find out more about the department’s Vulnerability Disclosure Policy visit the DFAT website

About us

Smartraveller is provided by the Australian Department of Foreign Affairs and Trade

For more information go to about us.

Information in other languages

Find information in other languages.

 

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Main navigation

  • Home
  • Travel essentials
    • The essentials checklist
      • قائمة التحقّق قبل السفر (Arabic)
      • 渡航前チェックリスト (Japanese)
      • 출발 전 체크리스트 (Korean)
      • รายการสิ่งที่ควรทำก่อนเดินทาง (Thai)
      • Trước khi lên đường danh sách kiểm tra (Vietnamese)
      • 出行之前不忘检查确认 (Chinese Simplified)
      • 出發前檢查清單 (Chinese Traditional)
    • Travel insurance
      • CHOICE travel insurance buying guide
    • Getting a foreign visa
      • Travelling to Europe and the Schengen Area
    • Travel health
      • Healthcare agreements
      • Infectious diseases
      • Medical tourism
      • Medicine and medical devices
      • Mental health
      • Organ transplant tourism
      • Pregnancy
      • Urgent medical care
    • Following the law
      • Arrested or jailed
      • Carrying or using drugs
      • Child sex offences
      • Female Genital Mutilation
      • Modern slavery
    • Australia's biosecurity and border controls
    • Travelling safely overseas (Easy Read)
  • Planning a trip
    • Advice for different types of traveller
      • Academics
      • Colour, race, ethnicity, or religion
      • Dual nationals
      • Journalists
      • LGBTQIA+
      • Older travellers
      • Schoolies
      • Travelling with children
      • Travelling with a disability
      • Travelling with pets
      • Women
    • Advice for your planned activities
      • Adoption
      • Antarctica and the Arctic
      • Backpacking
      • Business
      • Living, working or studying overseas
      • Marriage
      • Partying safely
      • Retiring overseas
      • Sports and adventure
      • Surrogacy
      • Volunteering
    • Going overseas for a major event
      • Cultural events
        • Anzac Day
      • Religious events
        • Ramadan
        • Hajj
      • Sporting events
    • Getting around safely
      • Air travel
      • Boat travel
      • Going on a cruise
      • Public transport
      • Road safety
  • Destinations
    • View all destinations
    • Africa
    • Americas
    • Asia
    • Europe
    • Middle East
    • Pacific
  • While overseas
    • Conflict and unrest
      • Armed conflict
      • Protests and civil unrest
      • Terrorism
    • Extreme weather and natural disasters
      • Bushfires
      • Cyclones
      • Earthquakes and tsunamis
      • Floods
      • Landslides, mudslides and avalanches
      • Severe hot or cold weather
      • Tornadoes
      • Volcanic eruption
    • Personal emergencies
      • Lost or damaged property
      • Money problems
      • When someone is missing
      • When someone has died
    • Protecting yourself from crime
      • Assault
      • Cyber security
      • Kidnapping
      • Piracy
      • Scams
      • Sexual assault and harassment
      • Theft and robbery
    • What to do in a crisis
      • Nuclear incident
  • Urgent help
  • Our role
    • About us
      • Contact
      • Partnerships
      • Social media
    • Consular State of Play
      • Data
      • Case studies
      • Images
      • Videos
      • Audio
      • Historical data
    • Consular Services Charter
      • ميثاق الخدمات القنصلية (Arabic)
      • 领事服务章程 (Chinese Simplified)
      • 領事服務章程 (Chinese Traditional)
      • Panduan Layanan Konsuler (Indonesian)
      • 領事サービス憲章 (Japanese)
      • 영사 서비스 헌장 (Korean)
      • กฎบัตรว่าด้วยบริการต่าง ๆ ของกงสุล (Thai)
      • Quy định về Dịch Vụ Lãnh Sự (Vietnamese)
      • Consular Privacy Collection Statement
    • How we write our travel advice
    • What our travel advice levels mean
    • News and updates
    • Notarial services
      • Documents we can legalise
      • Notarial services in Australia
      • Notarial services overseas
      • Certificates of No Impediment
      • Notarial forms
    • Our subscription service
    • Passport services
    • Resources
      • Insurance Council of Australia reports
    • Voting overseas
    • What we do in a crisis
    • Communities
      • العربية (Arabic)
      • Bahasa Indonesia
      • 中文 简体 (Chinese Simplified)
      • 中文繁體 (Chinese Traditional)
      • 日本語 (Japanese)
      • 한국어 (Korean)
      • ภาษาไทย (Thai)
      • Tiếng Việt (Vietnamese)
      • Filipino community
      • Indian community