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  1. Home
  2. Why get travel insurance?

Why get travel insurance?

On this page:

  • Holidays don't always go as planned
  • The Australian Government won't pay your medical bills

If you're an Australian travelling overseas, travel insurance is just as essential as a passport. If you can afford a holiday, you can afford travel insurance.

Holidays don't always go as planned

Travel insurance can give you financial and practical support when things go wrong. Medical expenses are the number one risk you want to cover. Other things that can go wrong include trip cancellations, delays, lost luggage or even natural disasters and pandemics. If you end up out of pocket because of these things, insurance could make up for your losses. But most importantly, it's about being a smart traveller in case the unexpected happens.

The Australian Government won't pay your medical bills

If you end up injured or sick while overseas, the Australian Government can only help so much. The Consular Services Charter describes what the government may do and also what it can't do to help Australians overseas.

"74% of travellers expected assistance in circumstances when the government may not be able to provide it, such as coordinate and pay for medical evacuation or treatment"
ICA & DFAT Travel Insurance Survey 2025

If you end up injured or sick while overseas, the Australian Government can only help so much.

With the correct travel insurance, you'll be financially covered when things go wrong. Without insurance or the right insurance? You might need to pay for unplanned hospital bills and the cost of flying home. If you're really unlucky, bills could cost you or your family hundreds of thousands of dollars. See the case studies in this guide* for things to check for when buying travel insurance.

*To protect privacy we have changed names and some details of the case studies throughout this guide.

What is the main reason Australians are travelling?

  • Holidays: 61%
  • Visiting friends or relatives: 26%
  • Business / Employment: 7%
  • Other: 6%

Whatever your reason for jetting off, travel insurance is a crucial part of your trip.

NOTE: Data from Australian Bureau of Statistics (March 2026), Overseas Arrivals and Departures, Australia.

Reciprocal health care

Australia has reciprocal healthcare agreements with several countries: Belgium, Finland, Italy, Malta, the Netherlands, New Zealand, Norway, the Republic of Ireland, Slovenia, Sweden and the United Kingdom. If you have Medicare, you can get subsidised treatment for essential services only in these countries. This often makes people wonder if they still need travel insurance?

The answer is always yes, for the following reasons.

  • You're usually only covered for urgent care that can't wait until you get home.
  • If you're very ill, travel insurance can pay for a medical escort to bring you home to Australia – reciprocal healthcare agreements don't cover this.
  • You still might have to pay fees for treatment and medication. For example, in New Zealand reciprocal health care doesn't cover you for free or subsidised care by a general practitioner or ambulance.
  • To get to most of these destinations, you often need to transit through other countries where Australia has no reciprocal healthcare agreement. And you could get injured or sick on the way.
  • Travel insurance also covers you for other unexpected events, including flight cancellations, delays, stolen items and more.

Remember to take your Medicare card overseas with you. You'll need it, along with your passport, to prove you're eligible for reciprocal health care. For more information, visit servicesaustralia.gov.au.

Tip! Did you know that some overseas hospitals won't admit or treat you without travel insurance and that you'll have to pay up front?

Nhung was holidaying in Türkiye when she experienced acute appendicitis and needed emergency surgery. The hospital wouldn't admit her without payment. Nhung contacted her travel insurer and after a quick assessment of her condition, she was provided with funds so she was not left out-of-pocket and could focus on recovering.

I'm travelling in Australia: do I need domestic travel insurance?

For Australians, most of us already have medical cover at home, such as Medicare, private health insurance or both. We know how things work here and we're closer to our family, friends and support systems if we need them. But there are still a few key reasons to consider domestic travel insurance.

  • Medical evacuation: If your health insurance policy doesn't cover air or ground ambulance, domestic travel insurance might be worth thinking about for emergency evacuation. For example, you go on a hike and get hurt.
  • Trip cancellation: If you've spent a lot on your holiday, then it's not too much extra to buy travel insurance in case things go wrong.
  • Baggage cover: If you're travelling with valuables, think about whether you want them covered for theft, loss or damage.
  • Car hire insurance excess: You can save money using travel insurance to cover your collision damage excess, instead of paying the car hire company's extra charge.

Read next:

  • Buying travel insurance
  • Before you buy travel insurance
  • How to save money on travel insurance
  • About that fine print
  • What are you covered for?
  • Credit card travel insurance
  • How to make a complaint

Main navigation

  • The basics
    • Destinations
    • Europe and the Schengen Area
    • Getting a foreign visa
    • Travel insurance
    • CHOICE travel insurance buying guide
      • Why get travel insurance?
      • Buying travel insurance
      • Before you buy
      • How to save money on travel insurance
      • About that fine print
      • What are you covered for?
      • Credit card travel insurance
      • How to make a complaint
    • Travelling safely overseas (Easy Read)
  • Who you are
    • Academics
    • Colour, race, ethnicity, or religion
    • Dual nationals
    • Journalists
    • LGBTQIA+
    • Mature and older travellers
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  • Activities
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    • Antarctica and the Arctic
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    • Business
    • Live, work or study
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  • Major events
    • Cultural events
      • Anzac Day
    • Religious events
      • Ramadan
      • Hajj
    • Sporting events
      • FIFA World Cup 2026
  • Health
    • Infectious diseases
    • Going overseas for a medical procedure
    • Medical assistance overseas
    • Medication and medical equipment
    • Mental health
    • Organ transplant tourism
    • Pregnancy
    • Reciprocal health care agreements
    • What happens if you die overseas
  • Staying safe
    • Armed conflict
    • Assault
    • Cyber security
    • Extreme weather and natural disasters
    • Kidnapping
    • Partying safely
    • Piracy
    • Protests and civil unrest
    • Scams
    • Severe hot and cold weather
    • Sexual assault
    • Terrorism
    • Theft and robbery
  • Laws
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    • Child sex offences
    • Female genital mutilation
    • Modern slavery
  • Getting around
    • Air travel
    • Boat travel
    • Cruising
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    • Road safety

Emergency consular assistance

The Australian Government provides 24-hour consular emergency assistance.

+61 2 6261 3305 from overseas

1300 555 135 from within Australia

For how we can help you overseas see the Consular Services Charter.

Enquiries and feedback

For non-urgent enquiries, or to provide feedback on consular services that you've recently received, contact us online.

For information on notarial services, email legalisations.australia@dfat.gov.au

To report a vulnerability you’ve identified on this website or to find out more about the department’s Vulnerability Disclosure Policy visit the DFAT website

About us

Smartraveller is provided by the Australian Department of Foreign Affairs and Trade

For more information go to about us.

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Main navigation

  • Home
  • Before you go
    • The basics
      • Destinations
      • Europe and the Schengen Area
      • Getting a foreign visa
      • Travel insurance
      • CHOICE travel insurance buying guide
        • Why get travel insurance?
        • Buying travel insurance
        • Before you buy
        • How to save money on travel insurance
        • About that fine print
        • What are you covered for?
        • Credit card travel insurance
        • How to make a complaint
      • Travelling safely overseas (Easy Read)
    • Who you are
      • Academics
      • Colour, race, ethnicity, or religion
      • Dual nationals
      • Journalists
      • LGBTQIA+
      • Mature and older travellers
      • School leavers
      • Travelling with children
      • Travelling with a disability
      • Travelling with pets
      • Women
    • Activities
      • Adoption
      • Antarctica and the Arctic
      • Backpacking
      • Business
      • Live, work or study
      • Marriage
      • Retiring overseas
      • Sports and adventure
      • Surrogacy
      • Volunteering
    • Major events
      • Cultural events
        • Anzac Day
      • Religious events
        • Ramadan
        • Hajj
      • Sporting events
        • FIFA World Cup 2026
    • Health
      • Infectious diseases
      • Going overseas for a medical procedure
      • Medical assistance overseas
      • Medication and medical equipment
      • Mental health
      • Organ transplant tourism
      • Pregnancy
      • Reciprocal health care agreements
      • What happens if you die overseas
    • Staying safe
      • Armed conflict
      • Assault
      • Cyber security
      • Extreme weather and natural disasters
      • Kidnapping
      • Partying safely
      • Piracy
      • Protests and civil unrest
      • Scams
      • Severe hot and cold weather
      • Sexual assault
      • Terrorism
      • Theft and robbery
    • Laws
      • Carrying or using drugs
      • Child sex offences
      • Female genital mutilation
      • Modern slavery
    • Getting around
      • Air travel
      • Boat travel
      • Cruising
      • Public transport
      • Road safety
  • Destinations
    • View all destinations
    • Africa
    • Americas
    • Asia
    • Europe
    • Middle East
    • Pacific
  • While you're away
    • When things go wrong
      • Arrested or jailed
      • Lost property
      • Medical assistance
      • Money problems
      • Someone is missing
    • Crime overseas
    • Crisis or emergency
      • Nuclear incident
    • Australia's biosecurity and border controls
  • Urgent help
  • Our services
    • Consular State of Play
      • Data
      • Case studies
      • Images
      • Videos
      • Audio
      • Historical data
    • Consular Services Charter
      • ميثاق الخدمات القنصلية (Arabic)
      • 领事服务章程 (Chinese Simplified)
      • 領事服務章程 (Chinese Traditional)
      • Panduan Layanan Konsuler (Indonesian)
      • 領事サービス憲章 (Japanese)
      • 영사 서비스 헌장 (Korean)
      • กฎบัตรว่าด้วยบริการต่าง ๆ ของกงสุล (Thai)
      • Quy định về Dịch Vụ Lãnh Sự (Vietnamese)
    • Communities
      • العربية (Arabic)
      • Bahasa Indonesia
      • 中文 简体 (Chinese Simplified)
      • 中文繁體 (Chinese Traditional)
      • 日本語 (Japanese)
      • 한국어 (Korean)
      • ภาษาไทย (Thai)
      • Tiếng Việt (Vietnamese)
      • Filipino community
      • Indian community
    • Crises
    • How we write our travel advice
    • What our travel advice levels mean
    • News and updates
    • Notarial services
      • Documents we can legalise
      • Documents in Australia
      • Documents overseas
      • Certificate of No Impediment
      • Notarial forms
    • Passport services
    • Resources
      • Insurance Council of Australia reports
      • Consular Privacy Collection Statement
    • Subscription
    • Voting overseas