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Resources

Last Updated
Thursday, 23/05/2024

 

Explore this page to learn about resources we offer industry, media, education and the community.

  • Printable brochures
  • News and media
  • Using the Smartraveller logo
  • Smartraveller RSS feeds and APIs

For Department of Foreign Affairs and Trade (DFAT) resources, see Corporate information and resources.

Printable brochures

The Consular Services Charter and Privacy Collection Statement

Consular Services Charter Consular Services Charter printable booklet Consular Privacy Collection Statement

Consular Services Charter thumbnail

Download [PDF 195KB]

Read online


Charter booklet thumbnail

Download [PDF 226MB] 

Print A4 or A3, flipped on short edge. Fold on dotted lines.


Consular privacy collection statement thumbnail

Download [PDF 176.9KB]

Read online

  

Consular Services Charter in language Read online Download PDF
Translated Charter thumbnail

العربية 

中文简体

中文繁體

Bahasa Indonesia

日本語

한국어

Tiếng Việt

ภาษาไทย

العربية 

中文简体

中文繁體

Bahasa Indonesia

日本語

한국어

Tiếng Việt

ภาษาไทย

Factsheets  

Arrested or detained overseas Someone is missing overseas Sexual assault overseas Death overseas

Arrested overseas factsheet thumbnail

Download [PDF 217.7KB]

Read online


Missing overseas factsheet thumbnail

Download [PDF 178.7KB]

Read online


Sexual assault overseas factsheet thumbnail

Download [PDF 181KB]

Read online


Death overseas factsheet thumbnail

Download [PDF 172KB]

Read online

 

The CHOICE travel insurance buying guide

The buying guide The cheat sheet

CHOICE travel insurance guide thumbnail

Download [PDF 3.52MB]

Read online


CHOICE travel insurance cheat sheet thumbnail

Download [PDF 587KB]

 

 

News, updates and media releases

  • See the latest Smartraveller news and travel advice updates
  • Read the latest news from the Department of Foreign Affairs and Trade
  • See media releases from the Department of Foreign Affairs and Trade
  • See media releases from the Minister for Foreign Affairs

Direct all media enquiries to media@dfat.gov.au.

Using the Smartraveller logo

The Smartraveller logo is owned by the Department of Foreign Affairs and Trade. Use of the logo without approval or in an inappropriate manner may result in legal action.

Travel industry partners and other organisations who want to use the Smartraveller logo should send us an email seeking permission.

Include how the logo will be displayed and what format (PNG, JPG, EPS) you require and send your request online.

If you use the Smartraveller logo on your website, link the image to the Smartraveller homepage http://www.smartraveller.gov.au.

Smartraveller RSS feeds and APIs

RSS feeds and APIs are a convenient way to stay up-to-date with frequently updated information. This includes travel advisories.

Smartraveller feeds provide basic reissue information about the official government travel advisories. They link back to the updated page on the Smartraveller website.

Clicking on one of the RSS feeds listed below will display the feed. If your web browser is RSS enabled it will provide you with options to subscribe to the feed. Alternatively, you can copy and paste the URL of the RSS feed into your preferred RSS reader.

Smartraveller RSS feeds

  • Travel advice updates for all destinations
  • Travel advice updates for 'Do not travel' destinations
  • Travel advice updates for 'Reconsider your need to travel' destinations

Smartraveller APIs

Contact us if you would like to use an API from the Smartraveller website.

Related content

Consular Privacy Collection Statement

Providing consular assistance to Australians overseas is a core function. We are required to collect, use and disclose an individuals’ personal information.

View details
The basics

A handy checklist to tell you what you need to do before you head off on your trip.

View details
Fact sheet: Arrested or detained overseas

Information to help you understand what consular staff in Australia and overseas can do to assist prisoners and their families when someone is arrested overseas.

View details

Main navigation

  • Consular State of Play
    • Data
    • Case studies
    • Images
    • Videos
    • Audio
    • Historical data
  • Consular Services Charter
    • ميثاق الخدمات القنصلية (Arabic)
    • 领事服务章程 (Chinese Simplified)
    • 領事服務章程 (Chinese Traditional)
    • Panduan Layanan Konsuler (Indonesian)
    • 領事サービス憲章 (Japanese)
    • 영사 서비스 헌장 (Korean)
    • กฎบัตรว่าด้วยบริการต่าง ๆ ของกงสุล (Thai)
    • Quy định về Dịch Vụ Lãnh Sự (Vietnamese)
  • Communities
    • العربية (Arabic)
    • Bahasa Indonesia
    • 中文 简体 (Chinese Simplified)
    • 中文繁體 (Chinese Traditional)
    • 日本語 (Japanese)
    • 한국어 (Korean)
    • ภาษาไทย (Thai)
    • Tiếng Việt (Vietnamese)
    • Filipino community
    • Indian community
  • Crises
  • News and updates
  • Notarial services
    • Documents we can legalise
    • Documents in Australia
    • Documents overseas
    • Certificate of No Impediment
    • Notarial forms
  • Passport services
  • Resources
    • Consular Privacy Collection Statement
  • Subscription
  • Travel advice explained
  • Voting overseas
  • Consular Services Charter (PDF 195.79 KB)
  • Consular Services Charter booklet (PDF 226.03 KB)
  • Consular Services Charter Japanese (PDF 321.82 KB)
  • Consular Services Charter Bahasa (PDF 192.44 KB)
  • Consular Services Charter Vietnamese (PDF 196.78 KB)
  • Consular Services Charter Thai (PDF 201.4 KB)
  • Consular Services Charter Simplified Chinese (PDF 498.55 KB)
  • Consular Services Charter Traditional Chinese (PDF 553.56 KB)
  • Consular Services Charter Arabic (PDF 257.4 KB)
  • Sexual assault overseas (PDF 181.11 KB)
  • Someone is missing overseas (PDF 178.71 KB)
  • Arrested or detained overseas (PDF 201.43 KB)
  • Consular Services Charter Korean (PDF 223.47 KB)

Emergency consular assistance

The Australian Government provides 24-hour consular emergency assistance.

+61 2 6261 3305 from overseas

1300 555 135 from within Australia

For how we can help you overseas see the Consular Services Charter.

Enquiries and feedback

For non-urgent enquiries, or to provide feedback on consular services that you've recently received, contact us online.

For information on notarial services, email legalisations.australia@dfat.gov.au

To report a vulnerability you’ve identified on this website or to find out more about the department’s Vulnerability Disclosure Policy visit the DFAT website

About us

Smartraveller is provided by the Australian Department of Foreign Affairs and Trade

For more information go to about us.

Information in other languages

Find information in other languages.

 

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News

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View resources for travel industry and media.

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Main navigation

  • Home
  • Before you go
    • The basics
      • Destinations
      • Europe and the Schengen Area
      • Getting a foreign visa
      • Travel insurance
      • CHOICE travel insurance buying guide
    • Who you are
      • Academics
      • Colour, race, ethnicity, or religion
      • Dual nationals
      • Journalists
      • LGBTQIA+
      • Mature and older travellers
      • School leavers
      • Travelling with children
      • Travelling with a disability
      • Travelling with pets
      • Women
    • Activities
      • Adoption
      • Antarctica and the Arctic
      • Backpacking
      • Business
      • Living and working overseas
      • Marriage
      • Retiring overseas
      • Sports and adventure
      • Studying
      • Surrogacy
      • Volunteering
    • Major events
      • Cultural events
        • Travel overseas for Anzac Day
      • Religious events
        • Travel overseas for Ramadan
        • Travel overseas for Hajj
      • Sporting events
        • Rugby League Las Vegas 2025
    • Health
      • Infectious diseases
      • Going overseas for a medical procedure
      • Medical assistance overseas
      • Medication and medical equipment
      • Mental health
      • Organ transplant tourism
      • Pregnancy
      • Reciprocal health care agreements
      • What happens if you die overseas
    • Staying safe
      • Armed conflict
      • Assault
      • Cyber security
      • Earthquakes and tsunamis
      • Kidnapping
      • Natural disasters
      • Partying safely
      • Piracy
      • Protests and civil unrest
      • Scams
      • Severe weather
      • Sexual assault
      • Terrorism
      • Theft and robbery
    • Laws
      • Carrying or using drugs
      • Child sex offences
      • Female genital mutilation
      • Forced marriage
    • Getting around
      • Air travel
      • Boat travel
      • Cruising
      • Public transport
      • Road safety
  • Destinations
    • View all destinations
    • Africa
    • Americas
    • Asia
    • Europe
    • Middle East
    • Pacific
  • While you're away
    • When things go wrong
      • Arrested or jailed
      • Lost property
      • Medical assistance
      • Money problems
      • Someone is missing
      • Someone died
    • Crime overseas
      • Assaulted
      • Robbed or mugged
      • Sexually assaulted
    • Crisis or emergency
      • Earthquake
      • Severe weather
      • Volcanic eruption
      • Bushfire
      • Nuclear incident
    • Australia's biosecurity and border controls
  • Urgent help
  • Our services
    • Consular State of Play
      • Data
      • Case studies
      • Images
      • Videos
      • Audio
      • Historical data
    • Consular Services Charter
      • ميثاق الخدمات القنصلية (Arabic)
      • 领事服务章程 (Chinese Simplified)
      • 領事服務章程 (Chinese Traditional)
      • Panduan Layanan Konsuler (Indonesian)
      • 領事サービス憲章 (Japanese)
      • 영사 서비스 헌장 (Korean)
      • กฎบัตรว่าด้วยบริการต่าง ๆ ของกงสุล (Thai)
      • Quy định về Dịch Vụ Lãnh Sự (Vietnamese)
    • Communities
      • العربية (Arabic)
      • Bahasa Indonesia
      • 中文 简体 (Chinese Simplified)
      • 中文繁體 (Chinese Traditional)
      • 日本語 (Japanese)
      • 한국어 (Korean)
      • ภาษาไทย (Thai)
      • Tiếng Việt (Vietnamese)
      • Filipino community
      • Indian community
    • Crises
    • News and updates
    • Notarial services
      • Documents we can legalise
      • Documents in Australia
      • Documents overseas
      • Certificate of No Impediment
      • Notarial forms
    • Passport services
    • Resources
      • Consular Privacy Collection Statement
    • Subscription
    • Travel advice explained
    • Voting overseas