Fire and rescue services
Call 999.
Medical emergencies
Call 999.
Police
Call 999 or contact the Royal Malaysia Police Operations Centre on 321 159 999 or 322 662 222.
We advise:
Exercise normal safety precautions in Malaysia overall.
Higher levels apply in some areas.
Call 999.
Call 999.
Call 999 or contact the Royal Malaysia Police Operations Centre on 321 159 999 or 322 662 222.
We advise:
Exercise normal safety precautions in Malaysia overall.
Higher levels apply in some areas.
Exercise normal safety precautions in Malaysia overall.
Exercise normal safety precautions in Malaysia overall.
Exercise a high degree of caution for mainland regions along the shoreline between Terusan to Tawau, including waterfront resorts and beaches.
Exercise a high degree of caution for mainland regions along the shoreline between Terusan to Tawau, including waterfront resorts and beaches, due to the risk of kidnapping.
See Safety.
Reconsider your need to travel offshore to the islands, resorts and dive sites of Eastern Sabah south of and including Lankayan Island to Tawau.
Reconsider your need to travel offshore to the islands, resorts and dive sites of Eastern Sabah south of and including Lankayan Island to Tawau, due to the risk of kidnapping for ransom. The risk increases after nightfall.
Full travel advice: Safety
Full travel advice: Health
Full travel advice: Local laws
Full travel advice: Travel
Full travel advice: Local contacts
Terrorist attacks could happen in Malaysia. Attacks could be random and may affect locations popular with foreigners, or during major events or holidays that attract large crowds.
Malaysian authorities have arrested people for planning terror attacks. This includes attacks against entertainment venues in Kuala Lumpur.
There was an armed attack on a police station in Johor Bahru on 17 May in which two police officers were killed.
Other possible targets include:
To stay safe:
If there’s a terrorist incident, leave the area if it’s safe to do so and follow the instructions of local authorities.
More information:
Read our travel advice for Thailand if you're planning to go there overland.
Avoid travelling to or through the far southern provinces of Thailand.
Kidnapping occurs across the world with political, ideological, and criminal motives. Foreigners, including Australians, have been kidnapped overseas whilst travelling. Kidnaps can happen anywhere, anytime, including in destinations that are typically at lower risk.
There's an ongoing high threat of kidnapping in the coastal areas of Eastern Sabah, including islands, dive sites and other tourist facilities.
Extremists based in the southern Philippines are active in the area between the towns of Terusan and Tawau in Eastern Sabah, including offshore islands such as Lankayan Island. The risk increases after nightfall.
Foreigners have been kidnapped from the nearby islands of Sipadan and Mataking and surrounding waters.
Some attempted and successful kidnappings have happened in coastal areas of Eastern Sabah in recent years.
Malaysian authorities increased security in the region in response to kidnapping incidents. The Sabah Government has restricted the use of waterways.
There's a 6pm to 6am curfew on water travel in 6 coastal districts of eastern Sabah state. This includes offshore areas up to 3 nautical miles (5.5km) from the coast.
All vessels travelling in the waters off Lahad Datu and Sandakan in daylight hours must get a permit or permission from police.
Vessels must travel only on designated routes.
There's a ban on resort-organised water activities at night. This includes diving and fishing.
Authorities established the Eastern Sabah Security Zone (ESSZone), which includes the regions of:
There's an increased presence of security forces in the ESSZone.
Authorities may extend the water travel curfew each fortnight. If you travel by water during curfew hours without permission, authorities could fine you or jail you for up to 6 months.
If, despite our advice, you travel to an area with a high risk of kidnapping, our ability to provide consular assistance in these destinations will be limited.
You are responsible for your own safety. To reduce the risk of kidnapping:
The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers. Ransom payments to kidnappers have funded further terrorist attacks and criminal activity. Paying a ransom to terrorist groups will likely break Australian counter-terrorism financing laws.
More information:
You could encounter protests or demonstrations on the streets or at certain venues.
Protest activity could lead to violence and disrupt public services, including public transport, and cause traffic congestion. However, this is rare.
Police permission is needed for public gatherings and demonstrations. If you take part in a protest or demonstration, authorities could arrest and deport you.
Avoid protests and demonstrations.
During periods of unrest:
If civil unrest disrupts your transport plans, contact your airline, travel agent or insurer for help.
More information:
Petty crime is common.
Opportunistic pickpocketing and snatch-and-grab robberies happen often where thieves snatch handbags, shoulder bags, jewellery, mobile phones and other valuables from pedestrians.
Hotspots include busy pedestrian crossings near major shopping malls, including within the KLCC area.
Motorcyclists, and sometimes thieves in other moving vehicles, pull bags from victims. This often causes injuries.
Smash-and-grab attacks against slow-moving and parked vehicles also happen.
To avoid petty crime:
Handbags, expensive watches, jewellery, mobile phones and cameras are tempting targets for thieves.
Many travellers have lost passports and other valuables to thieves on trains and at airports.
Carry only what you need and leave other valuables, in a secure location.
Thieves sometimes work in groups at busy shopping centres. One or more may approach you with stories of distress or warnings for your safety. When you're distracted, others steal your belongings.
Watch your personal belongings, especially:
Be wary of approaches from strangers, especially in shopping centres.
Credit card fraud is common.
Credit cards are often copied for illegal use. This can happen anywhere, from small shops to large department stores and hotels.
Always keep your credit card in sight.
Online scams have increased in recent years. Scammers often pretend to be people in need of financial help.
They prey on people looking for companions on online dating websites.
To protect yourself from being scammed:
Scams involving gambling are also common.
You could experience violent crime in Malaysia. Australians have been victims of violent crime in Kuala Lumpur, Penang and other areas of the country. You should exercise vigilance and take sensible precautions. If you're a victim of crime, inform the local police and get a police report.
Incidents of assault, sexual assault, robbery and drink spiking, including in tourist areas of Kuala Lumpur and Penang have occurred. Be alert to the potential risks around drink spiking and methanol poisoning through consuming alcoholic drinks. See our advice on Partying safely while overseas.
Don't leave your food or drinks unattended. Never accept food, drinks, cigarettes or gum from strangers. Stay with people you trust at parties, bars, nightclubs and taxis.
To stay safe while using taxis:
If you're alone in a taxi, sit in the back seat. Keep your belongings with you in the taxi.
If your taxi stops to pick up other passengers, get out of the taxi when it's safe to do so. Taxi drivers aren't allowed to pick up extra passengers, but it sometimes happens.
E-hailing services are available. Use the same precautions as taxis.
You could face cyber threats in any country, anyone is a target. Your devices and data can be stolen, especially when using public Wi-Fi, computers, or Bluetooth. Criminals can use stolen information to conduct scams or to resell your personal information.
The Australian Cyber Security Centre has advice on how to protect yourself online.
Social media can also be risky in places with social or political tensions or strict laws. People have been arrested for what they posted online. Check the laws of the destination you’re travelling to and think about what you post on social media. The Australian Government can’t get you out of trouble if you’re accused of breaking the law.
More information:
Drink spiking can happen anywhere. Be alert, don’t leave your food or drinks alone. Watch when your drink is being mixed. If you feel unwell, tell your friends immediately and get to a safe place. Keep an eye on your friends - if they feel unwell, stay with them. Get medical help if needed.
People have died or become very sick from poisoned drinks overseas. This includes Australians. Methanol is highly toxic. As little as one shot can be fatal. Methanol can be added or accidentally created during poor quality alcohol production. Only drink branded, sealed drinks. Get urgent medical help if you think you’ve been poisoned.
More information:
Malaysia experiences severe weather and natural disasters, including:
If there's a natural disaster:
Register with the Global Disaster Alert and Coordination System to receive alerts on major disasters.
Earthquakes can happen in Malaysia.
Coastal regions of the world can experience tsunamis. Malaysia and its neighbours are vulnerable to earthquakes, which make destructive tsunamis more likely.
More information:
Flooding and landslides are common during the wet season which is usually from October to February.
Severe rainstorms can result in deaths and extensively damaged infrastructure.
Essential services can be interrupted.
The safety standards you might expect of transport and tour operators aren't always met. This includes for adventure activities, such as diving.
Operators may not provide enough safety equipment. They also may not pay attention to maintenance standards and safety precautions.
If you plan to do a tour or adventure activity:
If appropriate safety equipment isn't available, use another provider.
Piracy in South-East Asian waters is an ongoing problem, especially in the:
The International Maritime Bureau (IMB) issues weekly piracy reports.
Avoid travelling by boat in the southern Sulu Sea. This includes waters between Sabah, Malaysia and Palawan in the Philippines.
If you decide to travel by boat in these regions:
More information:
Get comprehensive travel insurance before you leave.
It must cover all medical costs overseas, including evacuation. The Australian Government will not pay for these costs.
If you can’t afford travel insurance, you shouldn’t travel. This is true for everyone, even if you are healthy and fit.
If you don’t have insurance, you might have to pay thousands of dollars up front for medical care.
Before you travel, check your policy, make sure:
- you know what activities and medical care your insurance covers, including evacuations
- your insurance covers you for your whole trip, including any stopovers
- you know any exclusions – for example, you might need to pay extra for activities like motorcycling, snow sports or bungee jumping.
More information:
Think about your health before you travel, especially if you have any medical conditions.
See your doctor or a travel clinic to:
- get a basic check-up
- ask if your travel plans might affect your health
- find out what vaccinations you need.
If you're concerned about your mental wellbeing, or someone else's, read more about mental health support overseas.
More information:
Strict rules control the importation of prescription and non-prescription medication. Contact the high commission or embassy of Malaysia to check what documentation local authorities may need you to have. Further information can be found on the Pharmaceuticals Services website.
Not all medications available in Australia are accessible in other countries. Some medicines may be illegal, even if prescribed by an Australian doctor.
Ensure your medication is legal overseas. Take enough for your whole trip.
Carry a copy of your prescription and a letter from your doctor stating:
- medication names
- your required dosage
- that the medications are for your personal use.
More information:
Smoke haze often happens from June to October, but it can happen at any time.
Check the haze situation and any health warnings the Malaysian Government issues.
When haze levels are high, authorities recommend limiting outdoor activity. Get your own medical advice.
More information:
Outbreaks of mosquito-borne illnesses occur, including in major urban areas:
The risk of contracting insect-borne diseases increases during the wet season.
If you're pregnant, the Australian Department of Health recommends you:
To protect yourself from disease:
More information:
Rabies is a potentially fatal viral disease. It's found in dogs, monkeys, bats and other mammals.
The most recent cases were reported in Sarawak. It was transmitted through feral dog and cat bites.
Rabies can also be contracted when a rabid animal's saliva gets directly into your eyes, nose, mouth or broken skin.
Avoid direct contact with dogs and other mammals.
If a dog, monkey or other mammal bites or scratches you, use soap and water straight away to wash the wound thoroughly.
Get urgent medical attention.
Waterborne, foodborne, parasitic and other infectious diseases are common.
These include:
Serious outbreaks sometimes occur.
To protect yourself from disease:
Get medical attention if you suspect food poisoning, or if you have a fever or diarrhoea.
Ask your doctor about health risks and vaccines before you go.
More information:
Stings from jellyfish and other marine animals can be fatal.
Ask local authorities, your tour operator or hotel about:
Avoid temporary black henna tattoos as they often contain a dye that can cause serious skin reactions.
There’s no agreement between Australia and Malaysia for free healthcare. Tourists must pay for all medical care, even if they need to stay in hospital or be evacuated. This can be very expensive. Make sure your travel insurance covers you. The Australian Government won't pay for these costs.
You can find private hospitals with international-standard facilities in major cities.
Public hospitals in major cities have a good range of medical services. However, access can be slow. Services are more limited in rural areas.
Most private hospitals need a cash deposit or a confirmation of insurance before they will admit you. They also expect immediate payment for services.
You need to pay up-front for treatment at government hospitals.
There are decompression chambers in:
Medical tourism, including for cosmetic surgery, is common.
Standards at discount and uncertified medical facilities can be poor.
Serious and possibly life-threatening complications can result.
Before travelling for medical tourism:
When you travel to another country, you must follow their laws. Even if they seem strict compared to Australia's. Before you go, learn about the local laws in that country.
The Australian Government is limited in how and when we can help if you're arrested overseas. We can't get you out of trouble or out of jail. Understand our limits. Read the Consular Services Charter.
Malaysia enforces strict laws that protect the dignity of its rulers and government. Disrespecting or insulting the monarchy or government (including online) can lead to criminal charges, fines or imprisonment. You could be charged for mocking, making false statements, insulting local religions, or posting disrespectful remarks online.
Malaysian law requires that you carry identification, such as your passport or a Malaysian Immigration Issued Card (IKAD), with you at all times and electronic evidence of the visa entry if you entered via auto gates. If you are asked by police and you are unable to provide this evidence, you may be detained until you can present it (see 'Travel').
If you're suspected of using drugs before you visit Malaysia, you may be required to take a urine test on arrival. This includes if you're travelling from a country where possession and use of drugs such as cannabis is legal.
Penalties for drug offences are severe, including drug possession and the presence of drugs in your bloodstream. Malaysia still carries the death penalty for drug trafficking.
More information:
Malaysian civil law applies to everyone in Malaysia. Under this law, it's unclear if surrogacy is legal and what conditions apply.
Under sharia law, surrogacy is illegal. However, sharia law only applies to Muslims.
Surrogacy isn't practised openly in Malaysia. If you want to pursue surrogacy, it's mostly a private arrangement between you and the surrogate.
Get independent legal advice before entering into a surrogacy arrangement.
More information:
Malaysia enforces some aspects of sharia law. These laws apply to all Muslims, including those from Australia.
Research laws that apply to you before you travel.
Crimes that may attract corporal punishment include:
Same-sex relationships are illegal.
Punishment can include whipping and up to 20 years in prison for same-sex acts involving either men or women.
More information:
Driving under the influence of drugs or alcohol is a serious offence, which can result in fines and/or a jail sentence. Authorities strictly enforce these laws.
Some Australian laws still apply even if you’re in another country. You could be charged in Australia if you break these laws overseas.
More information:
Malaysia is a multicultural but mostly Islamic country.
Standards of dress and behaviour are conservative in many areas. This includes at religious sites and government offices.
Always respect local traditions, customs, laws and religions.
Learn about customs at your destination. If in doubt, get advice from locals. Take care not to offend cultural or religious beliefs.
The Islamic holy month of Ramadan is observed in Malaysia. Respect religious and cultural customs and laws at this time.
During Ramadan, eating, drinking and smoking may be illegal in public during the day. If you're not fasting, avoid these activities around people who are. Seek local advice to avoid offence.
Explore our Ramadan page to learn more, including dates for Ramadan.
Malaysia doesn't recognise dual nationality.
If you're a dual citizen, this limits the consular services we can give if you're arrested or detained.
Always travel on your Australian passport.
If Malaysian authorities find out you hold both Australian and Malaysian citizenship, you may need to renounce either your Australian or Malaysian citizenship straight away, or you may not be permitted to depart Malaysia.
More information:
Each country or territory decides its own entry and exit rules. To find out what you need to enter a destination, ask their embassy, consulate or immigration office.
In most circumstances, Australian passport holders can get a 90-day tourism visa on arrival.
Arrange a visa before you travel if you're visiting for:
Entry and exit conditions can change at short notice. Contact the nearest high commission, embassy or consulate of Malaysia for details about visas, currency, customs and quarantine rules.
If you breach your visa conditions or overstay your visa, authorities may fine, detain or deport you.
Always check the correct dates are on the visa stamp placed in your passport.
Follow immigration rules, including your visa conditions.
You must complete a Malaysia Digital Arrival Card (MDAC) before arrival in Malaysia. The MDAC must be submitted through the Malaysian Immigration website. See the Malaysian Immigration website for further information, including exemption details.
Malaysia has an auto gate facility for visitors from several countries, including Australia. The option to use the manual counter for a visa is still available. To use the auto gate facilities, Australian visitors must have a passport valid for at least 6 months and must complete and submit their Malaysian Digital Arrival Card (MDAC) 3 days before arriving. You will need to complete an enrolment process on arrival to be able to use the auto gates. The auto gate facility is available at Kuala Lumpur International Airport Terminals 1 and 2.
Travellers registering to use the Malaysia Digital Arrival Card will receive an email acknowledgment containing a link and a pin number to view their visit pass online after they pass through the auto gate. Travellers who use the auto gate to enter Malaysia will need to be able to take and keep a snapshot of their visit pass on their phone and present this visit pass if requested by Malaysian authorities.
The auto gate facility is unavailable for Australian passport holders with Malaysian permanent residency or a long-term pass. Further information can be found on the Malaysia Digital Arrival Card website.
Entry requirements may change at short notice. Monitor the websites of the Malaysian Department of Immigration, My Safe Travel, the Malaysian Ministry of Health, and social media for any changes. Before travel, confirm entry requirements with the Malaysian High Commission or Consulate-General in Australia.
You should ensure you keep your visa up to date.
Foreigners need to provide biometric identification (fingerprints and/or face) on arrival.
Children aged younger than 12 years and visitors with finger disabilities don't have to do this.
Malaysian law requires that you carry identification, such as your passport or a Malaysian Immigration Issued Card (IKAD), with you at all times and electronic evidence of the visa entry if you entered via auto gates. If you are asked by police and are unable to provide this evidence, you may be detained until you can present it.
Travellers registering to use the Malaysia Digital Arrival Card will receive an email acknowledgment containing a link and a pin number to view their visit pass online after they pass through the auto gate. Travellers who use the auto gate to enter Malaysia will need to be able to take and keep a snapshot of their visit pass on their phone and present this visit pass if requested by Malaysian authorities.
Many countries require your passport to be valid for at least 6 months before entering or departing. This includes for transit.
If your passport expires too soon, you might not be able to travel.
The Australian Government doesn’t make these rules. Check your passport’s expiry date before you go. If you’re not sure, it’s a good idea to get a new passport.
Your passport is valuable and can be used by others to commit crimes.
Don’t let anyone trick you into giving it to them. Always keep it in a safe place.
If your passport is lost or stolen, tell the Australian Government:
- In Australia: contact the Australian Passport Information Service.
- Overseas: contact the nearest Australian embassy or consulate.
Australian passports comply with international standards for sex and gender. If your passport has an 'X' in the sex field, we can’t guarantee your entry or transit to other countries. Ask the embassy or consulate of your destinations if they’ll accept your passport with an 'X' gender marker. Check all transit destinations too.
More information:
The official currency is the Malaysian Ringgit (MYR).
When you depart, declare any MYR over MYR30,000, $US10,000 or equivalent. This covers all forms of currency, not only cash.
You can take larger amounts out of the country if you declare it when you arrive.
ATMs are widely available.
If you travel between Peninsular Malaysia and East Malaysia, you need your passport. East Malaysia includes Sabah and Sarawak.
Check if your travel insurance policy covers you for any related damage and injuries if you plan to hire:
To drive in Malaysia, you need both:
Get your IDP before you leave Australia.
If you don't have both, you need to apply for a Malaysian licence.
If you plan to live in Malaysia for 12 months or more, further requirements apply. Read the Australian High Commission's advice on driving in Malaysia.
More information:
Motorcyclists are a common traffic hazard. They often:
Motorcyclists have been increasingly confronting drivers who shout, gesture or toot their horn at them. They sometimes assault drivers.
You're more likely to die in a car accident in Malaysia than in Australia.
To stay safe, drive carefully and avoid road rage.
On a motorcycle, always wear a helmet.
Some taxi drivers, especially in tourist spots or when roads are jammed, don't use their meter. This is illegal.
Malaysia's taxi regulator has an English-language hotline for reporting problems. To make a report, call 1 800 88 7723 and provide the:
Always ask if the driver will use the meter, or agree the fare, before you get in a taxi.
At the start of your trip, take note of the vehicle number, the taxi company name and the name of the driver.
There have been fatal and other serious accidents involving long-distance tour buses. This often happens at night or in bad weather.
If you plan to travel by bus, choose a company with a good reputation and avoid overnight travel.
More information:
In recent years, several passenger boats have sunk due to overloading and poor maintenance.
Before booking tickets on a passenger ferry, speedboat or other vessel, check there is appropriate safety equipment available.
Don't travel on any vessel that looks overloaded or in poor condition.
When you board, confirm there are enough life jackets for all passengers. Know where they are.
In bad weather, wear a life jacket, even if others don't.
There is a curfew on travel by water from 6pm to 6am in the coastal districts of eastern Sabah. See (Safety).
More information:
DFAT doesn’t give advice about how safe different airlines or flight paths are.
Safety risks and weather events may cause flight delays and cancellations. Contact your travel agent or airline to confirm your plans.
Check Malaysia's air safety profile with the Aviation Safety Network.
More information:
National parks are protected areas, and some are home to ethnic minority groups.
Be respectful of the law and customs in these areas. If in doubt, seek local advice.
Don't remove any wildlife or plants from the park.
Before entering a park, register your plans with park officials and let someone you trust know where you're going.
Depending on what you need, contact your:
Call 999.
Call 999.
Call 999 or contact the Royal Malaysia Police Operations Centre on +60321 159 999 or Royal Malaysia Headquarters (Bukit Aman) +603 22662 222.
Always get a police report when you report a crime.
Your insurer should have a 24-hour emergency number.
The Australian Government aims to provide high quality consular assistance. There are limits to what we can do. Read the Consular Services Charter to understand how we can assist you overseas.
For consular assistance, contact the Australian High Commission in Kuala Lumpur.
6 Jalan Yap Kwan Seng
50450 Kuala Lumpur
Malaysia
Phone: (+60 3) 2146 5555/2146 5575
Fax: (+60 3) 2141 5773
Website: malaysia.highcommission.gov.au
Email: ahckl.consular@dfat.gov.au
Facebook: Australia in Malaysia
X: @AusHCMalaysia
Check the High Commission website for details about opening hours and any temporary closures.
You can get limited consular help, including lodging Australian passport applications, at the following Australian consulates headed by honorary consuls:
Level 3
Jalan Macalister
10400 Penang
Malaysia
Phone: (+60 4) 226 8955
Fax: (+60 4) 228 3366
Email: datolimpa@gmail.com
Lot 01-05, 11th Floor
Jubili Tower (Menara Jubili)
53, Jalan Gaya
88000 Kota Kinabalu
Sabah
Malaysia
Phone: (+60 88) 267 151
Fax: (+60 88) 266 509
Email: andrewsmk@yahoo.com
E39 Level 2
Taman Sri Sarawak Mall
Jalan Tunku Abdul Rahman
93100 Kuching
Sarawak
Malaysia
Phone: (+60 19) 898 9787
Email: philipting66@gmail.com
In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:
Be the first to know official government advice when travelling.