Fire and rescue services
Call 112.
Medical emergencies
Call 112 or go to a hospital.
Police
Call 112 or go to the local police station.
We advise:
Exercise normal safety precautions in Bulgaria.
We advise:
Exercise normal safety precautions in Bulgaria.
Full travel advice: Safety
Full travel advice: Health
Full travel advice: Local laws
Full travel advice: Travel
Full travel advice: Local contacts
Pickpocketing and bag snatching are common. Be careful:
Car theft is common, even at petrol stations. Make sure to lock your car when going inside to pay for petrol. Only some owners get their vehicles back.
Car break-ins are also common, especially when valuables are easily visible. Park in a secure car park wherever possible.
To protect yourself from crime:
Violent crime can happen, including:
Organised crime groups are active in casinos, nightclubs and the sex industry.
More information:
ATM skimming and credit card fraud are common. Internet fraud also happens.
To protect your credit and ATM cards:
More information:
Drink spiking can happen anywhere. Be alert, don’t leave your food or drinks alone. Watch when your drink is being mixed. If you feel unwell, tell your friends immediately and get to a safe place. Keep an eye on your friends - if they feel unwell, stay with them. Get medical help if needed.
People have died or become very sick from poisoned drinks overseas. This includes Australians. Methanol is highly toxic. As little as one shot can be fatal. Methanol can be added or accidentally created during poor quality alcohol production. Only drink branded, sealed drinks. Get urgent medical help if you think you’ve been poisoned.
More information:
You could face cyber threats in any country, anyone is a target. Your devices and data can be stolen, especially when using public Wi-Fi, computers, or Bluetooth. Criminals can use stolen information to conduct scams or to resell your personal information.
The Australian Cyber Security Centre has advice on how to protect yourself online.
Social media can also be risky in places with social or political tensions or strict laws. People have been arrested for what they posted online. Check the laws of the destination you’re travelling to and think about what you post on social media. The Australian Government can’t get you out of trouble if you’re accused of breaking the law.
More information:
Terrorism is a threat worldwide. Terrorist attacks could occur anywhere and at any time. Be alert to possible threats, especially in public places.
Possible targets include:
To stay safe:
If there’s a terrorist incident, leave the area if it’s safe to do so and follow the instructions of local authorities.
More information:
Protests, rallies and other demonstrations can occur without warning.
Public protests and events that draw large groups of people can turn violent.
More information:
Bulgaria experiences natural disasters and severe weather, such as:
Large earthquakes are rare, but earth tremors are common.
Extreme weather can cause landslides and flooding. During the winter months, storms and heavy snowfall are common. Avalanches may happen in mountain regions, including at popular ski resorts, especially when warm temperatures follow a harsh winter.
From June to October, there are regular alerts for wildfires. Large-scale and fast-spreading fires in forests and fields are becoming more frequent. Heat waves and dry conditions contribute to the danger of fire. The air quality during these periods may deteriorate due to heavy smoke.
Get updates from the National Institute of Meteorology and Hydrology.
Take official warnings seriously. Follow the advice from local authorities.
If there's a natural disaster or severe weather:
More information:
Get comprehensive travel insurance before you leave.
It must cover all medical costs overseas, including evacuation. The Australian Government will not pay for these costs.
If you can’t afford travel insurance, you shouldn’t travel. This is true for everyone, even if you are healthy and fit.
If you don’t have insurance, you might have to pay thousands of dollars up front for medical care.
Before you travel, check your policy, make sure:
- you know what activities and medical care your insurance covers, including evacuations
- your insurance covers you for your whole trip, including any stopovers
- you know any exclusions – for example, you might need to pay extra for activities like motorcycling, snow sports or bungee jumping.
More information:
Think about your health before you travel, especially if you have any medical conditions.
See your doctor or a travel clinic to:
- get a basic check-up
- ask if your travel plans might affect your health
- find out what vaccinations you need.
If you're concerned about your mental wellbeing, or someone else's, read more about mental health support overseas.
More information:
Not all medications available in Australia are accessible in other countries. Some medicines may be illegal, even if prescribed by an Australian doctor.
Ensure your medication is legal overseas. Take enough for your whole trip.
Carry a copy of your prescription and a letter from your doctor stating:
- medication names
- your required dosage
- that the medications are for your personal use.
More information:
Heatwaves can occur over the summer months. They can cause heat exhaustion, heat stroke and death. Minimise physical exertion, drink plenty of water, wear a hat and light clothing, and stay in air-conditioned buildings or shaded areas.
Stray dogs roam city streets, often in packs. Dogs can be vicious, and attacks are common. Don't approach stray dogs and seek medical advice immediately if bitten.
Rabies may be present in wild animals.
If an animal scratches or bites you, seek immediate medical help. If you're going to work with wildlife in Bulgaria, your doctor may recommend getting the rabies vaccine before you travel.
Tick-borne encephalitis is a risk, especially if you travel through forested areas.
Ticks are common in country areas from April to October.
To reduce the risk of getting infected from an insect bite:
Waterborne, foodborne and other infectious diseases are present.
They include:
To protect yourself from illness:
Ask your doctor about health risks and vaccines before you go.
More information
There’s no agreement between Australia and Bulgaria for free healthcare. Tourists must pay for all medical care, even if they need to stay in hospital or be evacuated. This can be very expensive. Make sure your travel insurance covers you. The Australian Government won't pay for these costs.
Healthcare standards are well below those in Australia. Medical supplies are limited, particularly outside major cities. Staff rarely speak English.
Several private medical clinics and hospitals in Sofia and other major cities are well-equipped and well-staffed. However, treatment can be expensive. You may also need to pay doctors up-front.
Tourists have reported instances of being overcharged in private clinics in tourist resorts. If you plan to use private medical services (including ambulances), agree on a price with the provider before using the service.
If you become seriously ill or injured, you may be evacuated to a place with better facilities.
When you travel to another country, you must follow their laws. Even if they seem strict compared to Australia's. Before you go, learn about the local laws in that country.
The Australian Government is limited in how and when we can help if you're arrested overseas. We can't get you out of trouble or out of jail. Understand our limits. Read the Consular Services Charter.
It's a legal requirement to have a form of valid photo ID with you at all times.
Drunk and disorderly behaviour can result in police issuing an arrest or fine. This includes loud and disruptive behaviour or urination in public places.
Covering your face in public is illegal, including wearing a balaclava, full veil or anything else that hides your face. Failure to comply can result in arrest and heavy fines. This doesn't apply to wearing a face mask to protect from airborne disease.
It's also illegal to:
It's also illegal to:
Penalties for possessing or trafficking drugs can be severe. They can include heavy fines and prison sentences.
More information:
Some Australian laws still apply even if you’re in another country. You could be charged in Australia if you break these laws overseas.
More information:
Bulgaria recognises dual nationality.
If you're a dual citizen, this limits the consular services we can provide if you're arrested or detained.
More information:
Same-sex relationships are legal but aren't widely accepted. Outside the capital Sofia, attitudes are generally more conservative.
There have been incidents of discrimination, verbal abuse and vandalism targeting LGBTIQA+ people.
More information:
Each country or territory decides its own entry and exit rules, including health border screening measures. To find out what you need to enter a destination, ask their embassy, consulate or immigration office.
Bulgaria is part of the Schengen area. This allows you to enter without a visa in some cases. Get an entry stamp in your passport from border control when you first enter the Schengen area.
If you're travelling without a visa, ensure your entire visit to the Schengen area, including your stay in Bulgaria, is within the 90-day limit.
Entry and exit conditions can change at short notice. Contact the nearest Bulgarian Embassy or Consulate for details about visas, customs and quarantine rules.
More information:
The European Union's (EU) Entry/Exit System (EES) for registering all non-EU nationals, including Australians, travelling in or out of the Schengen area, has started.
European countries using the EES will gradually introduce the system at their external borders. Data collection will be introduced at border crossing points with full implementation expected by 10 April 2026.
After it is fully implemented, EES registration will replace the current system of manually stamping passports.
The registration process should only take a few minutes but there may be longer border queues when the new system starts.
When travelling into and out of the Schengen area, for short stays, you may need to
This creates a digital record that registers your biometric details.
If you revisit the Schengen area within 3 years of creating your digital record, you'll only need to provide either your fingerprint or photograph at the border on entry and exit.
If you frequently travel to Schengen areas for work and/or leisure purposes, you must ensure that your total stay in the Schengen area is no more than 90 days in every 180 days. Be aware of immigration penalties and enforcement for exceeding the limit in any individual country you plan to travel to or through.
Entry and exit conditions can change at short notice. Before you travel, contact the nearest embassy or consulate for details on entry requirements .
More information:
Children under 18 years of age, including dual nationals, may only leave Bulgaria:
A Bulgarian notary must certify any parental consent.
If you're a single parent, ensure your child meets entry and exit rules.
More information:
Many countries require your passport to be valid for at least 6 months before entering or departing. This includes for transit.
If your passport expires too soon, you might not be able to travel.
The Australian Government doesn’t make these rules. Check your passport’s expiry date before you go. If you’re not sure, it’s a good idea to get a new passport.
Your passport is valuable and can be used by others to commit crimes.
Don’t let anyone trick you into giving it to them. Always keep it in a safe place.
If your passport is lost or stolen, tell the Australian Government:
- In Australia: contact the Australian Passport Information Service.
- Overseas: contact the nearest Australian embassy or consulate.
Australian passports comply with international standards for sex and gender. If your passport has an 'X' in the sex field, we can’t guarantee your entry or transit to other countries. Ask the embassy or consulate of your destinations if they’ll accept your passport with an 'X' gender marker. Check all transit destinations too.
More information:
As of 1 January 2026, Bulgaria’s official currency is the Euro. The Bulgarian Leva (BGN) will no longer be accepted.
If you're travelling between Bulgaria and any non-EU country, you must declare amounts over 10,000 Euros or equivalent on both arrival and departure. This applies to all forms of currency, not only cash.
You'll need to pay a fine if you don't declare or give incorrect information.
You don't need to declare cash if travelling to or from another EU country.
Bulgaria is mostly a cash economy, particularly outside of Sofia, although credit and debit card use is increasing.
Exchange money in banks, large hotels or exchange bureaus. Avoid unofficial or street sellers.
Carry your passport when you cross borders, even within the Schengen area.
Check with local authorities and transport providers for the latest information on entry and exit changes and delays.
To drive in Bulgaria, you'll need:
Your travel and vehicle insurance might be void if you don't have an IDP.
Get your IDP before you leave Australia.
When hiring a car, keep a copy of the original contract from the car hire company with you. If you're travelling across a land border into Bulgaria with a hire car, the contract should make clear that the vehicle can travel into Bulgaria.
More information:
Major city streets and intercity highways are generally in good condition.
Driving on rural and secondary roads is hazardous due to the following:
Police strictly enforce traffic laws and conduct frequent checks. These include radar speed checks.
Depending on the offence, they may collect on-the-spot fines or confiscate your licence.
If you drive in Bulgaria:
When travelling on motorways and outer city main roads, you'll get a fine if you don't have a valid digital vignette (a permit form of toll for using the road network in Bulgaria). A vignette can be purchased online. You don't need to print it. Authorities accept electronic evidence.
Border crossing delays and additional document checks can occur at the Turkish and Serbian borders, especially during peak season.
Major works are taking place on the Danube Bridge (the Friendship Bridge), which connects Bulgaria with Romania. During the works, road traffic will be limited to a single lane with a traffic light system. If you plan to travel across this bridge into Romania, plan extra time as delays are expected.
More information:
Ask your travel insurer whether your policy covers using a motorcycle, quad bike or similar vehicle.
Always wear a helmet.
Use only authorised taxi and limousine services. Try to arrange these through your hotel. Uber is not available in Bulgaria.
Don't hail taxis on the street. Use taxis with meters that display clear rates.
Taxi drivers may overcharge, particularly at airports and train stations.
You can find companies offering metered taxi services inside Sofia Airport.
Quad biking is considered an extreme sport and carries the risk of serious injury or death. Not all travel insurance covers quad biking. Ensure you pay attention to the small print and exclusions on your travel insurance policy.
Keep your belongings close on public transport, as petty crime happens.
The train system is poor by European standards. There have been several fires on trains. Delays are also common.
Accessible public transport is available in Sofia and other large cities. However, it's limited in some parts of Bulgaria.
More information:
DFAT doesn’t give advice about how safe different airlines or flight paths are.
Safety risks and weather events may cause flight delays and cancellations. Contact your travel agent or airline to confirm your plans.
Check Bulgaria's air safety profile with the Aviation Safety Network.
More information:
Depending on what you need, contact your:
Call 112.
Call 112 or go to a hospital.
Call 112 or go to the local police station.
Always get a police report when you report a crime.
Your insurer should have a 24-hour emergency number.
English-speaking operators are available.
The Australian Government aims to provide high quality consular assistance. There are limits to what we can do. Read the Consular Services Charter to understand how we can assist you overseas.
Australia has a consulate in Sofia, headed by an Honorary Consul.
The consulate provides limited consular services but can’t issue emergency passports or perform notarial acts.
Get in contact before you visit.
Corpus B, Floor 8, Office 808
Interpred WTC Sofia Building
Blvd Dragan Tsankov 36, Sofia 1113 Bulgaria
Email: auconsulate.sofia@gmail.com
You can access full consular and passport services from the Australian Embassy in Athens.
Level 2
5 Hatziyianni Mexi Street
Athens 11528
Greece
Phone: +30 210 870 4000
Email: consular.athens@dfat.gov.au
Website: greece.embassy.gov.au
Facebook: Australia in Greece
X: AusAmbAthens
Check the Embassy website for details about opening hours and any temporary closures.
In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:
Be the first to know official government advice when travelling.