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Understand how and when the Australian Government can help overseas. Read the Consular Services Charter in Traditional Chinese (領事服務 憲章).
There is an ongoing threat of kidnapping in many parts of the world. Explore this page to learn about reducing the risk of kidnapping, before you go.
This page provides general advice about what to do if you find out an Australian friend or family member has been kidnapped overseas.
When death happens overseas it can be difficult. During this time, consular staff will do what we can to assist you. However, there are limits to our help.
Piracy is a major issue around the world. Explore this page to learn about high risk areas for piracy, how to reduce your risk and where to get help.
Death overseas is always a possibility. Even for people who are fit and healthy. Sometimes, things just go wrong.
This brochure is designed to provide information to help you understand what consular staff in Australia and overseas can do to assist during this difficult time.