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Showing 13 results found
Updated: 13 Nov 2019

Arrested or jailed overseas

Updated: 13 Nov 2019

If you're arrested or jailed overseas, you have the right to contact the Australian Government.

Updated: 26 Nov 2019

Someone is missing overseas

Updated: 26 Nov 2019

Learn what to do if you're worried about the welfare of an Australian overseas. See advice and information about missing persons.

Updated: 13 Nov 2019

When things go wrong overseas

Updated: 13 Nov 2019

Most Australians have a great time overseas, however, sometimes things don't go as planned. See our page for general advice when things go wrong overseas.

Updated: 13 Nov 2019

Lost or damaged property overseas

Updated: 13 Nov 2019

What to do if you're overseas and lose or damage your property.

Updated: 08 Jan 2020

Notarial services

Updated: 08 Jan 2020

The Australian Government can provide some notarial services. The services we provide depends if requested in Australia or overseas. We charge fees for our service.

Updated: 14 Nov 2019

Medical assistance overseas

Updated: 14 Nov 2019

Getting medical assistance overseas can be challenging and expensive, especially in an emergency. Read our advice on what to do when when you need help.

Updated: 14 Nov 2019

Money problems overseas

Updated: 14 Nov 2019

You are responsible for your finances overseas. If you run out of money while you're away, contact family or friends. They may be able to transfer money to you.

Updated: 14 Nov 2019

Someone has died overseas

Updated: 14 Nov 2019

When death happens overseas it can be difficult. During this time, consular staff will do what we can to assist you. However, there are limits to our help.

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Contact us

The Australian Government provides 24-hour consular emergency assistance.

+61 2 6261 3305 from overseas (except China)

+61 2 6261 9225 from China

1300 555 135 from within Australia

+61 421 269 080 from SMS

For non-urgent enquiries, visit the contact page

About us

Smartraveller is provided by the Australian Department of Foreign Affairs and Trade.

For how we can help you overseas see the Consular Services Charter.

For more information go to about us.

Resources

View resources for travel industry and media.

Feedback

To provide feedback on our website or subscription service, email us at smartraveller@dfat.gov.au

To provide feedback on consular services that you have recently received, email consular.feedback@dfat.gov.au

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Main navigation

  • HomeHome
  • Before you go
    • The basics
      • Destinations
      • Passport services
      • Visas
      • Insurance
      • Schengen
      • Travel advice explained
    • Who you are
      • Children
      • Dual nationals
      • LGBTI++
      • Mature
      • School leavers
      • Women
    • Activities
      • Adoption
      • Adventure
      • Backpacking
      • Business
      • Living and working overseas
      • Marriage
      • Studying
      • Surrogacy
      • Volunteering
    • Major events
      • Hajj
      • Ramadan
    • Health
      • Death
      • Disability
      • Infectious diseases
      • Medical assistance overseas
      • Medical tourism
      • Medication
      • Mental health
      • Pregnancy
      • Reciprocal health
      • Vaccinations
    • Staying safe
      • Assault
      • Demonstrations
      • Earthquakes and tsunamis
      • Kidnapping
      • Natural disasters
      • Partying safely
      • Piracy
      • Scams
      • Severe weather
      • Sexual assault
      • Terrorism
      • Theft and robbery
    • Laws
      • Carrying or using drugs
      • Child sex offences
      • Female genital mutilation
      • Forced marriage
    • Getting around
      • Air travel
      • Boat travel
      • Cruising
      • Public transport
      • Road safety
  • Destinations
    • View all destinations
    • AfricaBrowse destinations in Africa.
    • AmericasBrowse all destinations in the Americas.
    • AsiaBrowse all destinations in Asia.
    • EuropeBrowse all destinations in Europe.
    • Middle EastBrowse all destinations in the Middle East.
    • PacificBrowse all destinations in the Pacific.
  • While you're away
    • When things go wrong
      • Arrested or jailed
      • Lost property
      • Medical assistance
      • Money problems
      • Someone is missing
      • Someone died
    • Crime overseas
      • Assaulted
      • Kidnapped
      • Robbed or mugged
      • Scammed
      • Sexually assaulted
    • Crisis or emergency
      • Demonstration
      • Earthquake
      • Severe weather
      • Terrorist situation
      • Volcanic eruption
    • Returning to AustraliaAll travellers returning to Australia must have a valid passport and completed Incoming Passenger Card. Learn more about entry requirements.
  • Urgent helpLinks to help
  • Our servicesLinks to services
    • Consular Services Charter
      • Arabic
      • Chinese (simplified)
      • Chinese (traditional)
      • Vietnamese
      • Thai
      • Indonesian
    • Travel advice explained
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    • Crises
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      • Passports in Australia
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      • Fact sheet: Sexual assault overseas
      • Fact sheet: Death overseas
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      • Before you go checklist