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Showing 25 results found
Updated: 14 Feb 2023

I've been robbed or mugged overseas

Updated: 14 Feb 2023

It's traumatic to be robbed or mugged. It can happen to anyone, anywhere, anytime. Even if you've taken steps to reduce your risks.

Updated: 14 Jul 2023

Fact sheet: Arrested or detained overseas

Updated: 14 Jul 2023

Information to help you understand what consular staff in Australia and overseas can do to assist prisoners and their families when someone is arrested overseas.

Updated: 14 Jul 2023

Fact sheet: Sexual assault overseas

Updated: 14 Jul 2023

Advice for victim/survivors who have been sexually assaulted while overseas.

Updated: 13 Jun 2023

Fact sheet: Death overseas

Updated: 13 Jun 2023

This brochure is designed to provide information to help you understand what consular staff in Australia and overseas can do to assist during this difficult time.

Updated: 08 Feb 2023

Travel Smart advice for all travellers

Updated: 08 Feb 2023

The better prepared you are, the safer and more enjoyable your travel will be.

Updated: 18 Apr 2023

Consular Privacy Collection Statement

Updated: 18 Apr 2023

Providing consular assistance to Australians overseas is a core function. We are required to collect, use and disclose an individuals’ personal information.

Updated: 22 Mar 2023

CHOICE travel insurance buying guide

Updated: 22 Mar 2023

If you're leaving Australia, travel insurance is just as essential as your passport. The CHOICE buying guide makes finding the right travel insurance easy.

Updated: 17 Oct 2023

Reducing the risk of piracy

Updated: 17 Oct 2023

Piracy is a major issue around the world. Explore this page to learn about high risk areas for piracy, how to reduce your risk and where to get help.

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  • General advice (25)

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  • (-) Safety (9)
  • (-) Resources (8)
  • (-) Insurance (5)
  • (-) Theft (4)
  • (-) Piracy (3)

Emergency consular assistance

The Australian Government provides 24-hour consular emergency assistance.

+61 2 6261 3305 from overseas

1300 555 135 from within Australia

For how we can help you overseas see the Consular Services Charter.

Enquiries and feedback

For non-urgent enquiries, or to provide feedback on consular services that you've recently received, contact us online.

For information on notarial services, email legalisations.australia@dfat.gov.au

To report a vulnerability you’ve identified on this website or to find out more about the department’s Vulnerability Disclosure Policy visit the DFAT website

About us

Smartraveller is provided by the Australian Department of Foreign Affairs and Trade

For more information go to about us.

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  • HomeHome
  • Before you go
    • The basics
      • Destinations
      • Passport services
      • Visas
      • Insurance
      • Europe and the Schengen Area
      • Travel advice explained
    • Who you are
      • Academics
      • Colour, race, ethnicity, or religion
      • Dual nationals
      • Journalists
      • LGBTI++
      • Mature
      • School leavers
      • Travelling with children
      • Travelling with a disability
      • Travelling with pets
      • Women
    • Activities
      • Adoption
      • Adventure
      • Backpacking
      • Business
      • Living and working overseas
      • Marriage
      • Studying
      • Surrogacy
      • Volunteering
    • Major events
      • Cultural events
      • Religious events
      • Sporting events
    • Health
      • Mental health
      • Infectious diseases
      • Medical assistance overseas
      • Medical tourism
      • Medication
      • Pregnancy
      • Reciprocal health
      • Vaccinations
      • Death
    • Staying safe
      • Armed conflict
      • Assault
      • Cyber security
      • Demonstrations
      • Earthquakes and tsunamis
      • Kidnapping
      • Natural disasters
      • Partying safely
      • Piracy
      • Scams
      • Severe weather
      • Sexual assault
      • Terrorism
      • Theft and robbery
    • Laws
      • Carrying or using drugs
      • Child sex offences
      • Female genital mutilation
      • Forced marriage
    • Getting around
      • Air travel
      • Boat travel
      • Cruising
      • Public transport
      • Road safety
  • Destinations
    • View all destinations
    • AfricaBrowse destinations in Africa.
    • AmericasBrowse all destinations in the Americas.
    • AsiaBrowse all destinations in Asia.
    • EuropeBrowse all destinations in Europe.
    • Middle EastBrowse all destinations in the Middle East.
    • PacificBrowse all destinations in the Pacific.
  • While you're away
    • When things go wrong
      • Arrested or jailed
      • Lost property
      • Medical assistance
      • Money problems
      • Someone is missing
      • Someone died
    • Crime overseas
      • Assaulted
      • Kidnapped
      • Robbed or mugged
      • Scammed
      • Sexually assaulted
    • Crisis or emergency
      • Demonstration
      • Armed conflict
      • Earthquake
      • Severe weather
      • Terrorist situation
      • Volcanic eruption
      • Bushfire
      • Nuclear incident
    • Australia's biosecurity and border controls
  • Urgent helpLinks to help
  • Our servicesLinks to services
    • Consular State of Play
    • Consular Services Charter
      • ميثاق الخدمات القنصلية (Arabic)
      • 领事服务章程 (Chinese Simplified)
      • 領事服務章程 (Chinese Traditional)
      • Panduan Layanan Konsuler (Indonesian)
      • 領事サービス憲章 (Japanese)
      • กฎบัตรว่าด้วยบริการต่าง ๆ ของกงสุล (Thai)
      • Quy định về Dịch Vụ Lãnh Sự (Vietnamese)
    • Travel advice explained
    • Subscription
    • Crises
    • Passport services
    • Notarial services
      • Documents
      • Documents in Australia
      • Documents overseas
      • Certificate of No Impediment
      • Notarial forms
    • Voting overseas
    • Communities
      • العربية (Arabic)
      • Bahasa Indonesia
      • 中文 简体 (Chinese Simplified)
      • 中文繁體 (Chinese Traditional)
      • 日本語 (Japanese)
      • ภาษาไทย (Thai)
      • Tiếng Việt (Vietnamese)
      • Filipino community
      • Indian community
    • Resources
      • CHOICE travel insurance guide
      • Consular Privacy Collection Statement