Returning to Australia: additional facilitated commercial flights
The National Cabinet announced that from 14 July international passenger arrival caps will halve.
The restoration of previous international passenger arrival caps has been aligned with targeted vaccination rates for the eligible population in Australia, consistent with the National Plan to transition Australia’s National COVID-19 response.
We’re working hard to get as many Australians home as possible.
Returning Australians to Australia continues to be a priority for the Government. We’ve increased the number of facilitated commercial flights to manage the impact of the cap reduction. We’ll be utilising the full capacity at the Howard Springs quarantine facility. These extra flights will complement regular commercial services.
If you’ve been unable to return to Australia due to COVID-19 restrictions and are experiencing financial distress, you may be eligible to access financial support from the Australian Government.
The support comes in the form of both loans and grants. It aims to help cover living costs and/or a flight back to Australia.
We’ve answered some of the most common questions about facilitated commercial flights below
How do I register for a facilitated commercial flight?
You must register with DFAT to access a facilitated commercial flight. To register, go to the registration portal.
If you think you may have registered before, try logging in before creating a new record. Only complete one registration. If you’re travelling with family, include your family members in your registration.
We can't provide a flight immediately to everyone who registers. We prioritise registered people that we identify as being most vulnerable.
What happens after I register?
We'll only contact you if we can offer you a flight. Contact will be through the email you provide when you register.
Continue to access and update your registration so it reflects your current circumstances.
Where will the next flights be from? Can I see a schedule?
Facilitated commercial flight options will not be available to all locations around the world. Departure points depend on a range of factors, including
- the number of vulnerable Australians registered in each location
- the availability of commercial flight options to that location
We’re not able to provide a forward flight schedule. The schedule must remain flexible to respond quickly to international airline and border changes. At this time, extra flights are likely to depart from several ports located in:
- United Kingdom
- South Africa
More may be identified as demand evolves. The location and schedule of facilitated commercial flights may be announced at short notice. Seats can sell out rapidly. If you receive an email from DFAT you will need to respond quickly to secure a seat on that flight.
How much is a facilitated commercial flight?
Ticket prices will be based on commercial rates as agreed with Qantas. The offer email you receive from DFAT will include information on the prices. The price will cover:
- an economy flight ticket
- all associated departure taxes and administrative costs
- the required COVID-19 PCR test
What if I need funding support?
You may be eligible for financial help through the overseas financial assistance program. You can apply for a loan to secure a flight and/or to cover living expenses while you wait for a flight.
Who do I call if I need emergency consular assistance?
If you need consular assistance contact the nearest Australian embassy, high commission or consulate. If the matter is urgent call the Consular Emergency Centre on (+61) 2 6261 3305.
We continue to explore options to support Australians everywhere to return to Australia.
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