The Consular Services Charter outlines the consular services and assistance provided by the Australian Government to travellers overseas. Read the Charter to understand how we can and can't help.
Japan has made significant changes to its entry requirements in response to the COVID-19 Omicron variant. You can’t enter Japan unless you’re a citizen or a resident. This includes those who have already obtained a visa in the past.
Do you need a document legalised, or a Certificate of No Impediment for your upcoming marriage? The Australian Government can provide some notarial services.
News and updates
Following changes to international travel that came into effect on 1 November 2021, DFAT’s temporary COVID-19 registration portal is no longer open for new registrations. This temporary portal was established in the context of Australia’s COVID-19 border settings. We’ll still be providing consular support to Australians in difficulty overseas. That process of seeking consular assistance has reverted to pre-COVID settings.
We know many of you might be seeking to make travel insurance claims due to COVID-19 related disruptions. You’ve asked us for information about when we raised our travel advice levels for different destinations and globally. We've put together a list of the changes we made to move to level 3 ‘reconsider your need to travel’ or level 4 ‘do not travel’ as a result of the COVID-19 pandemic.
A negative PCR test is required to board your return flight, and you must complete 14 days of mandatory quarantine in designated facilities in the city you arrive in (exemptions apply).
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